Selling & Scaling

Selling is hard. Scaling fast is a monumental challenge. We want to help you with both. Our sales education library is crammed full of how-to articles, step-by-step guides, and expert advice from sales leaders to help you sell and scale fast.

call center hiring
The Call Center Hiring Guide: Required Skills, Training and Duties
Today’s cold-calling sales pro has a vast array of tools and techniques at their disposal and needs a range of skills and attributes to succeed. It’s a specialized job and it takes a special kind of salesperson to do it well. We’ve put together this guide to help you find and hire sales calling all-stars.
call center skills
Call Center Skills: Find the Best Workforce and Tech
While setting up your own call center may seem like an overwhelming task, all you need are a few key ingredients: some knowledge, a solid sales process, a good team and the right technology. This article will walk you through the process of setting up a call center for your business.
call center training
Call Center Training: Get the Most out of Your Sales Team
When you’re running a thriving sales call center, preparation and practice can help you go from feeling overwhelmed to being confident and successful. Your call center sales agents are your safety net, and while a robust hiring process is indispensable, training staff is equally crucial to achieving a successful outcome.
sales call management pipedrive aircall
Master your Sales Call Management Using Pipedrive and Aircall
Sales is a high-pressure, demanding industry. Your call center sales reps are constantly faced with competing tasks, all seemingly more urgent than the next. It’s your job to equip your team with the right tools to manage sales calls strategically and productively.
sales mentor advice
Sales Mentor Advice: We Ask the Experts
Experienced salespeople have to start somewhere, and almost all of them will have had a mentor who helped them begin their journey. We asked some sales experts for the best piece of advice they received from a sales mentor.
Prospect.io
The Four Pillars of Prospecting and How to Automate Them
Prospecting is a vital part of the sales process. By finding and qualifying leads before you’ve even contacted them, you greatly increase your chance of sealing deals. However, there is so much information out there, that it can be hard tracking a prospect’s digital footprints to discover the best way to contact them. That’s where a tool like Prospect.io comes in.
Website Ai Chatbot Sales
How a Website AI Chatbot Could Boost Your Sales
You’ve built the perfect website for your business and set up contact forms to capture visitors’ details. However, you’re not getting the number of leads you expected, and the ones you are getting don’t always have the information your team needs to progress. Your website needs a chatbot.
Marketplace App Spotlight June 2019
Pipedrive Marketplace Monthly Apps Spotlight: June 2019
In this month’s Marketplace Apps Spotlight, we look at seven apps that can help automate your sales processes: Invoco, LeadFuze, OptInsight, Ring.io, SalesOptimize, Shuttle Boarding portal and SyncQ.
Eye Hospital Denmark
How Eye Hospital Denmark Improved Their Patient Service With Pipedrive
A CRM’s potential isn’t just limited to the sales industry. Eye Hospital Denmark, the largest and oldest eye hospital in the country, was able to improve communication, workflow and sales potential with Pipedrive.