Alternative to Capsule

Finding the right CRM for your needs is no easy task. We at Pipedrive likes to keep things simple - so let’s make it as easy as possible for you to see how Pipedrive and Capsule stack up. We’ve laid out some key points in a nifty comparison table to help you make the right decision for your business needs

Target market
Small - mid size businesses Small businesses
Free trial
14 days 30 days
Monthly price per user
$12.5 - $49.17 Free - $12
Monthly price per 6 users
$75 - $295.02 $72
Platforms
Web/ iOS/ Android Web/ iOS/ Android
Google Apps rating
4.4/5 3.9/5
iOS app rating
4.5/5 4/5
Customization
(free)
Reporting & analytics
Customer support
(email only)
API
(open)
Knowledge base
Capterra rating for ease of use
4.5/5 4.5/5
Target market
Free trial
Monthly price per user
Monthly price per 6 users
Platforms
Google Apps rating
iOS app rating
Customization
Reporting & analytics
Customer support
API
Knowledge base
Capterra rating for ease of use
Capsule
Small businesses
30 days
Free - $12
$72
Web/ iOS/ Android
3.9/5
4/5
(email only)
4.5/5
Try it free

Immediate access. No credit card required.

Five key things to consider when choosing a CRM:
5
Support

If a large sales deal is in the balance because of a software error, you can’t afford to wait five working days for an email response. Look for a system with live chat or phone support during your business’ operating hours, and a good-to-stellar reputation for customer service.

4
Budget

Free is not always free, but there are some excellent inexpensive solutions on the market. If your choice of solution suits your business’ size, focus, and customization needs and is inexpensive, celebrate the price and get on with selling. If not, consider the benefits and value of spending more.

3
Customization

Small companies need the ability to customize CRM software quickly, while growing their customer base. Large companies look to CRM software as a system of record to ensure greater continuity with customers, and generally need outside help to customize their CRM.

2
Field of focus

A project management system will not benefit your sales team as much as a specialized sales CRM. If you’re trying to sell, you need software that takes into account sales budgets, targets and reporting, on top of stages and deadlines.

1
Business size

CRM software is not a “one-size-fits-all” solution. You don’t need an enterprise tool for a team of five salespeople. It’s critical to ensure you pick a CRM that suits your team’s size and ambitions.

Which CRM to choose?

Since there isn’t a “right” tool that fits everyone’s needs, you need to take a look at your specific business requirements to find the matching tool. So, when you’re evaluating Pipedrive vs Capsule, we recommend to include Pipedrive in your list of candidates.

Pipedrive’s visual and intuitive sales pipeline view drives your team’s sales by making sure no one ever forgets to follow up on an important deal. Complemented with native mobile apps and activity reminder notifications, Pipedrive makes sure you focus on the right deals wherever you are.

Why choose Pipedrive over Capsule?

  • Brings control to complex sales processes
  • Is built specifically for sales
  • Is based on an activity-based sales methodology that ensures follow-up
  • Is packed with features and extremely customizable
  • Offers real-time support
  • Is easy to scale as your team grows
  • Has more than 60 integrations with other leading software
Why choose Pipedrive?

Why our customers love Pipedrive:

As a long time user of SFDC and other CRMs, I love the simplicity and intuitive nature of Pipedrive. My favorite feature is the automated pop-up forcing the next step.
Ryan Roberts
Founder & CEO, Bustld, LLC
It has made our sales department more effective and efficient. It's easy to use and it's constantly updated.
Ana Rinck
Operations Manager, BAKERpedia
Pipedrive supports our sales strategy perfectly. The visual and easy to use deal page makes it simple to glance at open deals, and I can easily pull a report and see conversions in seconds. So glad I made the switch to Pipedrive. It's easy to set up, beautifully made, and inexpensive.
Christopher Mann
Director of Sales and Marketing, BizHaus
It brings a lot of organization to our workflow, it’s customizable and connects with all the other apps and programs we use.
Jenni Kight
Executive Producer, Stouthouse Media
Easy to use, reasonably priced, and ensures I don't drop the ball on following up with my leads!
Christine Luken
Author & Speaker, Financial Lifeguard
I love the visual presentation of deals in Pipedrive. The platform clearly shows where all active deals are in the sales process and when they need attention - and does so in a visually compelling way. The "Deal Rotting" feature is especially motivating to make sure you drive deals through your sales process.
Justin Angelson
Managing Partner, Angelson Group
Alternative to Capsule | CRM Software Comparison | Pipedrive
Alternative to Capsule | CRM Software Comparison