Pipedrive vs. Zoho CRM

It’s coming down to the wire. You’ve compared various CRM systems and narrowed your choice down to Pipedrive vs. Zoho CRM. To aid your decision-making process, we’ve drawn out some key comparison points in a nifty Pipedrive vs. Zoho CRM comparison table — including factors such as ease of use, cost and customization.

Target market
Small - mid size businesses Small businesses
Ease of set-up
9/10 6/10
Free trial
14 days 15 days
Price
(per user/ per month)
$10 - $75 $12 - $100
Platforms
Web/ iOS/ Android Web/ iOS/ Android
Google Apps rating
4.4/5 4/5
iOS app rating
4.5/5 3/5
Customization
(free)
Reporting & analytics
(limited)
Customer support
(phone and online)
API
(open) (price limits)
Knowledge base
Target market
Ease of set-up
Free trial
Price
(per user/ per month)
Platforms
Google Apps rating
iOS app rating
Customization
Reporting & analytics
Customer support
API
Knowledge base
Zoho
Small businesses
6/10
15 days
$12 - $100
Web/ iOS/ Android
4/5
3/5
(limited)
(phone and online)
(price limits)
Try Pipedrive now

Free, easy to set up, no credit card required

Five key things to consider when choosing a CRM:
5
Support

If a large sales deal is in the balance because of a software error, you can’t afford to wait five working days for an email response. Look for a system with live chat or phone support during your business’ operating hours, and a good-to-stellar reputation for customer service.

4
Budget

Free is not always free, but there are some excellent inexpensive solutions on the market. If your choice of solution suits your business’ size, focus, and customization needs and is inexpensive, celebrate the price and get on with selling. If not, consider the benefits and value of spending more.

3
Customization

Small companies need the ability to customize CRM software quickly, while growing their customer base. Large companies look to CRM software as a system of record to ensure greater continuity with customers, and generally need outside help to customize their CRM.

2
Field of focus

A project management system will not benefit your sales team as much as a specialized sales CRM. If you’re trying to sell, you need software that takes into account sales budgets, targets and reporting, on top of stages and deadlines.

1
Business size

CRM software is not a “one-size-fits-all” solution. You don’t need an enterprise tool for a team of five salespeople. It’s critical to ensure you pick a CRM that suits your team’s size and ambitions.

Which CRM to choose?

Since there isn’t a “right” tool that fits everyone’s needs, you need to take a look at your specific business requirements to find the matching tool. So, when you’re evaluating Pipedrive vs Zoho, we recommend to include Pipedrive in your list of candidates.

Pipedrive’s visual and intuitive sales pipeline view drives your team’s sales by making sure no one ever forgets to follow up on an important deal. Complemented with native mobile apps and activity reminder notifications, Pipedrive makes sure you focus on the right deals wherever you are.

Why choose Pipedrive over Zoho?

  • Brings control to complex sales processes
  • Is built specifically for sales
  • Is based on an activity-based sales methodology that ensures follow-up
  • Is packed with features and extremely customizable
  • Offers real-time support
  • Is easy to scale as your team grows
  • Has more than 60 integrations with other leading software
Why choose Pipedrive?
Why our customers love Pipedrive:
Love this program. It is the only CRM that I actually want to use. Having a CRM that you don't want to use leads to your team not using it. What's the point of that. Pipedrive is built by sales people, for sales people.
Rick Feineis,
Managing Partner & Senior Trainer, CAD Training Online
Working with Pipedrive has been a breeze! The clean visuals give me a great look into my pipeline and I can easily update deals and opportunities as they progress. As our sales team grows, so does our pipe. And Pipedrive makes sharing and giving updates to one another so simple.
Mollie Horan,
Midwest Sales Director, Gimlet Media
Pipedrive is easy to navigate, easy to customize, and I love the at-a-glance dashboard. Also scheduling tasks and next steps is super simple. This is the CRM I've been waiting for.
Krystal Ferguson,
Graphic Designer, Unkanny Design
Pipedrive vs. Zoho | CRM software comparison
Pipedrive vs. Zoho | CRM software comparison