Looking for a modern and powerful CRM system? Zoho and Capsule are both decent contact management tools, but each of the tools has a different use-case. Here are aspects you should consider when evaluating not only Zoho vs Capsule, but also other sales software.
Have you ever seen people be bitter about software that is simply too bulky and difficult to use? If not, you’ll definitely see it happen if you decide to go for one. Your sales tool should be a breeze to set up, and even easier to use day in, day out. Only then can you get the useful and necessary impact you’re looking for from your new tool. And, oh, do you know what’s really expensive? Wasted time – whether time spent using a cumbersome tool use simply sunk time spent on a failed system.
Are you looking to manage your sales in a way that no hot lead falls through the cracks? If so, you’ll need a tool that’s intuitive and visual, so that your team would love using it. What happens a lot with CRMs is that they become a chore rather than a helpful tool, which beats the point of a productivity tool aiming to help you sell better. So - pick a tool that gives you a complete overview of your sales, of how far along the sales funnel each of your deals are, and which ones you should focus on right now. And keep it visual - Excel was made for lines and spreadsheets.
Zoho is a large, full-featured CRM that’s got every feature and trimming that a sales manager of a corporation could dream of. While great for a corporation, most SMEs require a different set of features from their sales tool - features focused around improving your sales productivity rather than features focused on reporting to several layers of management. Of Zoho vs Capsule, the latter is a smaller solution that’s focused around a full view of your contact and company communication. While more suitable for a small business, it’s sales pipeline doesn’t quite give you the stage-by-stage lead tracking overview necessary for having a complete overview of sales.
While Zoho is a great choice if you require a full-featured CRM, and Capsule if you’re looking for a full view of your contacts in a smaller tool, if you’re looking for a sales tool to drive your sales by making sure you follow up with each contact, take a look at Pipedrive.
Pipedrive is a sales CRM tool that puts your sales pipeline into focus. This gives you a complete overview of how far along the sales funnel each deal is, whether you have enough deals in the pipeline, and whether any of your deals are stuck and require immediate attention. It only takes 2 minutes to set up Pipedrive, and it’s a breeze to use– simply drag and drop deals from one stage to another. With mobile CRM apps for both Android and iOS, you can manage your sales even when you’re on-the-go.
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Love this program. It is the only CRM that I actually want to use. Having a CRM that you don't want to use leads to your team not using it. What's the point of that. Pipedrive is built by sales people, for sales people.
We’ve built a CRM tool that’s great not only for salespeople, but also anyone wanting to get super organized and close deals in less time.
About half of our customers liked us so much they switched from their existing CRM; the other half didn’t even know they needed Pipedrive until they tried it.