2x Pipedrive Partner of the Year in Canada.🏆

Groupe Mercure is a Quebec-based integrated marketing and technology firm built entirely around Pipedrive.

We operate four divisions: content creation, digital marketing/advertising, a lead qualification call center and CRM, automations & AI. They all feed into a single Pipedrive environment. That means we don't just implement the platform. We run our business on it, every day, at scale.

What we build for clients: full Pipedrive implementations, sales pipeline architecture, workflow automation, lead routing, call center integration, commission tracking, real-time dashboards, and custom AI layers (intelligent lead parsing, automated sequences, call analysis, smart pipeline management).

Our approach: adoption before innovation. Systems only work if people use them. We make sure teams are comfortable with their CRM before adding advanced features. It's why our implementations last — and why Pipedrive remains the backbone of everything we deliver.

Bilingual support (EN/FR). Operating across Canada and the U.S.