An 8-step guide to seamless CRM implementation

A thoughtful, well-planned CRM implementation can help you boost productivity and sales. Learn how to choose, integrate and start using a CRM system.

Latest articles

Share automations with team members or transfer ownership

Setting up Automations for your team just got easier! You can now share an automation with other users in your Pipedrive account or transfer ownership.

Annual sales: The ultimate guide

Annual sales revenue is one of the most important metrics for growing a company. Learn how tracking annual sales data helps optimize your business operations.

Sales

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What are the keys to customer observation?

What are the keys to customer observation? Find the answer and learn how this market research technique makes businesses more profitable.

Mastering the art of customer service management

Customer service management builds trust, boosts sales and fuels brand integrity. Learn how technology can help manage a customer service team.

13 real estate cold calling scripts to increase lead generation

The Challenger Sale model: How to lead the conversation

Examples of sales pitches and ideas for the perfect pitching strategy

Sales presentations: templates, examples and ideas on how to present like a pro

Write the perfect cold email with these tips and cold email templates

Sales Motivation: 18 Tips to Keep Your Salespeople Happy

Marketing

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A beginner’s guide to automated marketing campaigns

Automated marketing campaigns increase productivity and enhance customer experiences. Learn what, when and how to automate for maximum impact.

Customer segmentation: How to divide your customers into targeted groups

Did you know there are different types of customer segmentation? Learn everything you need about which type to use for effective sales and marketing.

Craft an ideal customer profile to identify your best customers

Unlock business growth with an ideal customer profile (ICP). Learn how to create an ICP, use it across teams and attract your highest-value customers.

Product updates

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Customize your Pipedrive navigation sidebar

We’ve added customization options to Pipedrive’s interface so that users can choose what they see in the left navigation bar.

New Pipedrive permissions help bigger teams improve data quality

We’ve released new permission types that let users determine who can add deals, leads, organizations and people, as well as who can edit those owned by other users.