Selling & Scaling | Sales Blog

TEMPLATES

Customer journey map templates: Free downloads and examples

Mapping the customer journey helps improve the customer experience at every touchpoint. Here are 8 customer journey map templates to help you get started.

Latest articles

How to map your sales process (with a free sales process template)

Find out how to create a successful sales process map for your business (and get access to a free sales process template).

What is an e-commerce CRM and why do you need one?

Discover what an e-commerce CRM is, how it differs from a traditional CRM and how you can use one to increase sales.

Sales

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7 steps to build a knowledge base that customers want to use

Use these seven steps to build a knowledge base for your customers and create a bank of helpful content that’s interesting, connected and well-designed.

What is a bottleneck in business? The ultimate guide to detect and fix them every time

In this ultimate guide, we’ll cover what a bottleneck in business is with real-world examples to help you spot and fix them before they get out of control.

10 real estate cold calling scripts to increase lead generation

The Challenger Sale model: How to lead the conversation

Examples of sales pitches and ideas for the perfect pitching strategy

Sales presentations: templates, examples and ideas on how to present like a pro

Write the perfect cold call email with these cold email templates

Sales Motivation: 18 Tips to Keep Your Salespeople Happy

Marketing

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11 welcome email examples to engage new customers

Welcome emails are a huge opportunity to engage new customers with your business. Here are some welcome email examples to get you started.

Leverage the power of conversational marketing with a marketing chatbot

Engage your leads before they bounce with a marketing chatbot. Learn how to set up a bot to answer questions, qualify leads and schedule calls.

Email insights: Using data to improve open rates, click-throughs and conversions

By turning email data into actionable email insights, you can optimize your campaigns to increase ROI. Learn which email data to collect and how to apply it.

Product updates

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Pipedrive has just reached its 100,000 customer mark – here’s how we got there

Last weekend, Pipedrive crossed its 100,000 paying customer mark. Here are the main principles that got us to where we are today.

Pipedrive Marketplace Monthly Apps Spotlight: October 2022

Three great new apps have been added to the Pipedrive Marketplace, which help you verify your email contacts, collaborate with channel partners and motivate your sales team.