CRM software comparison

Finding the right CRM software or customer relationship management tool, can be overwhelming. There are simply too many fish in the sea, and while it’s tempting to make a hasty decision, you first need to research what’s out there before settling down. Our CRM comparison hub will give you the tools needed to make a decision between Pipedrive, the highest-rated CRM by users, and other CRM alternatives.

Full access. No credit card required.

What questions should I ask before choosing a CRM?

You’re aware of how CRMs can help your business, but do you know the questions you should be asking to effectively evaluate and compare CRMs?

  • Can the CRM grow with my business?

  • How simple is it to use and train my team to use?

  • What kind of support does it have?

  • What kind of customizations does it offer?

  • What kind of reporting capabilities does it have?


Pipedrive is the highest rated CRM by users, with all the features your team needs to sell more, with less work

7 Red Flags To Watch For When You Compare CRMs

Understanding how to compare CRMs and make a decision that will give you the best possible advantage is essential. On the other hand, understanding the things to avoid in a CRM can often be just as helpful.

  • 1. Copycat CRMs

  • 2. Poor customer support

  • 3. The software requires manual updates

  • 4. The product hasn’t changed in years

  • 5. Your sales data is difficult to understand

  • 6. The brand has negative PR

  • 7. Bad customer reviews

Focus on activities that matter

Pipedrive is designed to:

  • Help you control complex sales processes
  • Apply activity-based sales methodology to ensure follow-ups
  • Offer plenty of highly customizable features
  • Include live customer support
  • Make scaling up as your team grows a breeze
  • Consistently launch new integrations with leading software tools
Pipeline visibility
Features, integrations & API
Priced to suit your business

Over 3,000 reviews & ratings

Highly rated by thousands of customers all over the world
4.5/5
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Why Pipedrive customers switch from other CRMs

No good salesperson wants to have their momentum killed by restrictions and hidden costs. Pipedrive customers who switched from Hubspot cite unnecessary features, complex setup and value for money as key reasons for joining Pipedrive.

Salesforce switchers regularly mention how difficult it is to use. With Pipedrive, you can get all the information you need quickly from our simple visual deal and product pipelines. Our customers save more time, and generate more revenue as a result.

How our customers grow their business with Pipedrive

Business development consultancy Gray Matters uses Pipedrive to analyze their customers and sales pipeline. With this information, Gray Matters have identified industry trends and created specialized products for creative agencies.

After adopting Pipedrive as their CRM, Fintech company ‘360 Payments’ increased their net income by a staggering 298% from 2016 to 2018. During that period, they also increased new accounts by 26% while gross revenue grew by 40%

The ability to completely customize the data fields and workflow gives me a tailor made CRM. Much different than my past experiences with these types of programs! The mobile app is just as functional as the desktop version, and even has a few little extras.

Chris WolpertManaging Member, Group Benefit Solutions
Chris Wolpert

It has made our sales department more effective and efficient. It's easy to use and it's constantly updated.

Ana RinckOperations Manager, BAKERpedia
Ana Rinck

As a long time user of SFDC and other CRMs, I love the simplicity and intuitive nature of Pipedrive. My favorite feature is the automated pop-up forcing the next step.

Ryan RobertsFounder & CEO, Bustld, LLC
Ryan Roberts

Pipedrive free-trial FAQ

  • Can I switch plans while on the free trial?
    Yes, users can easily upgrade and downgrade between plans. When downgrading, excess funds will remain as credit. Switching between plans can be done at any time in the billing cycle.
  • Do I get support while on the free trial?
    Yes. You will receive the same 24/7 support that our paying customers do while in free trial, regardless of which plan you’re in.
  • Is there a limit to the features in the free trial?
    Not at all. You will experience the full range of features that are accessible to paying customers within the plan you’re in. You can also switch between any Pipedrive plan while in free trial.
  • Can I add people from my team to Pipedrive while on free trial?
    Yes, you can invite as many people as you want to join your Pipedrive trial. Simply click on your profile in the top right corner of your screen and select “Add more users” from the drop-down menu.

Sell more. Pay less. Try it free!

Full access. No credit card required.