Trengo (legacy)
by Trengo
All of your customer conversations in one shared inbox
Key features:
Omnichannel: Streamline emails, social media and WhatsApp messages, calls, text messages and more.
The powerful team inbox allows you to see which messages you have already answered.
You can generate comprehensive statistics for each channel, team or colleague.
Post notes and comments for colleagues during a conversation or to the customer profile.
Add colleagues to the inbox and answer all messages together with your team.
The Pipedrive integration allows you to create and manage the linked contact with ease as well as its engagements and deals.
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