Built and managed by Pipedrive, this new native WhatsApp Business integration brings your sales conversations straight into your CRM. 

By syncing Pipedrive to your WhatsApp Business account, you’ll be able to enjoy the convenience of having all your messages, conversation history, attachments, business profile information and configuration details right at your fingertips. 

View, manage and respond to WhatsApp chats directly in Pipedrive without switching tabs or losing context. Every conversation is automatically linked to deals and contacts, giving your entire team visibility into customer communication and deal progress.

Pipedrive’s native WhatsApp integration lets you:

✓ Respond to WhatsApp messages directly from deal and contact views

✓ See full conversation history alongside deal progress

✓ Link WhatsApp chats to existing deals or automatically create new ones

✓ Send message templates prefilled with customer data from Pipedrive

✓ Manage all conversations in one Sales Inbox with full team visibility

✓ Send reminders and next steps tied to your pipeline

Attract new leads

Qualify my leads

Nurture my leads

Communicate with leads

Support my customers

WhatsApp Business

Kixie is a powerful calling and texting engagement platform for  Pipedrive. Kixie's suite of advanced features leverage the power of AI and automation so revenue teams can perform at the highest level.

Calls, texts, dispositions and activities are logged automatically in Pipedrive, eliminating the need for the tedious manual record-keeping that slows down salespeople in their day-to-day activities. 

### Key Features:
- **Multi-line PowerDialer:** Boost productivity tenfold by dialing up to 10 numbers simultaneously
- **Seamless integration** logs calls, call recordings and summaries, outcomes, text messages, and other activities to Pipedrive
- **ConnectionBoost:** Advanced local presence lets users call from a number with the same local area code as the person they’re calling
- **Conversation Intelligence** leverages AI to track sales calls, coach your team, and automatically log call summaries in Pipedrive
- **Automatic DNC list compliance** makes it easy to follow DNC regulations without bogging your agents down with unnecessary manual list-checking
- **Live call coaching** allows managers to listen to live calls and "whisper" advice or feedback to trainees
- **Voicemail drop:** Leave custom pre-recorded messages with a single click, without having to wait for the “beep”
- **SMS templates** with dynamic fields
- **Click-to-call** from Pipedrive, and any other webpage
- **Full suite of call center features** including IVRs, ring groups, call queues, and dynamic routing

Automate my pipeline and data

Manage my accounts

Kixie PowerCall & SMS

Win more customers with Quo. The next-generation phone system to engage customers, collaborate with your team, and scale your reach with AI — without losing the personal touch.

Rated #1 in customer satisfaction on G2 and trusted by 90,000+ companies, Quo brings calls, texts, and customer information into one easy-to-use, AI-powered platform.

With the Quo and Pipedrive integration, your CRM and customer conversations stay perfectly in sync. Automatically pull contacts from Pipedrive into Quo, log all calls, texts, and call summaries back to Pipedrive, and place calls directly from your CRM. Your team gets complete context at every touchpoint so they can respond faster, stay aligned, and build stronger relationships.

Manage contracts

### Why CloudTalk?

**📞 Native CTI:** Make and receive calls without leaving Pipedrive. Auto-logs recordings, tags, and notes to your Deals.
- [How Pipedrive Uses CloudTalk to Drive Sales, Coaching, and Customer Success](https://www.cloudtalk.io/customer-stories/pipedrive)

**🌍 Global Scale:** Instant local numbers in 160+ countries. Boost answer rates by 40% with local presence.
- [How Self Mastery Increased Pickup Rates by 40% with CloudTalk and Pipedrive](https://www.cloudtalk.io/customer-stories/selfmastery)

**⚡ 10x Faster Outreach:** Build dialer queues directly from Pipedrive Activity Lists and power through leads automatically with Power or Parallel dialing.
- [How Dentakay grew call volume by 2.5X with Power Dialer](https://www.cloudtalk.io/customer-stories/dentakay)

**🤖 24/7 AI Agents:** Handles inbound and outbound calls and logs structured data (Intent, Summary, Order IDs) to Pipedrive automatically.
- [How Circle Gym Got 150% More Bookings with AI Voice Agents](https://www.cloudtalk.io/customer-stories/circle-gym/)

**🧠 Granular Analytics and AI Insights:** Not only does it give you granular analytics, but CloudTalk also auto-logs Call Summaries, Sentiment Analysis, Topics and more directly into Pipedrive Activities.
- [How Capitalo cut manual analysis by 80%](https://www.cloudtalk.io/customer-stories/capitalo)

**⚙️ Smart Mapping:** Sync CloudTalk Dispositions to Pipedrive Activity Types for clean, instant pipeline reporting.

CloudTalk: AI Dialer & CTI for Pipedrive

Zendesk offers a ticketing system designed to help companies track, prioritize and solve customer support interactions. By integrating Zendesk with Pipedrive, sales and support reps see the bigger picture and improve their customer communication.

The Pipedrive–Zendesk integration allows reps to access Pipedrive customer information from Zendesk and vice versa, seamlessly create tickets directly from Pipedrive and open new deals from Zendesk. This eliminates the need to switch between apps, enabling faster resolutions and a more efficient sales workflow.

After installing this app, Pipedrive users can create tickets directly from deals and view the following information from Zendesk:

- Ticket number, subject and status
- Ticket creation date and last update time
- Participants

And Zendesk users can create deals directly from support tickets and view the following information from Pipedrive:

- Person name
- Organization
- Deal title and status
- Deal value and currency
- Deal creation date

Zendesk

## Handle Pipedrive tasks inside Outlook with Pipedrive for Outlook Integration

Connect Pipedrive and Outlook by adding access to Pipedrive data straight from Outlook and manage your sales without switching windows. The **Pipedrive for Outlook app** lets you see your contacts, organizations, deals, activities, and notes right where you handle your emails. It’s perfect if you’re already **using Outlook** and want to keep everything in one place.

### What You Can Do with the Pipedrive for Outlook App:
- **Access Vitals in Outlook:** Keep track of your Pipedrive data like contacts and deals directly in Outlook.
- **Add Info on the Fly:** Easily create new contacts, deals, and notes in Pipedrive from Outlook, keeping everything synced.
- **Works Everywhere:** This app works with Outlook whether you're on your desktop (Windows and Mac) or online. Make sure you’re using the latest version of Outlook to keep things smooth.

With the **Pipedrive for Outlook app**, you can streamline how you manage your sales right from your email, making it simpler to keep up with your deals and client info without the hassle of juggling apps.

Pipedrive for Outlook is all about making Outlook users' days easier and helping you focus.

You can try Pipedrive for Outlook for free for 7 days, to make sure it works for you and your business' workflow. After that, a paid subscription is required.

Pipedrive for Outlook

**SMS, WhatsApp & Voice for Pipedrive – Transform Pipedrive into a Complete Customer Communication Platform with HelloSend**

**Instant Customer Engagement** From Pipedrive Contacts, Leads, and Deals, send SMS, WhatsApp, and Voice Calls to leads and customers. Faster responses and personalised interactions boost conversions.

**Automate Every Follow-Up** Automate customer actions-based reminders, follow-ups, notifications, and nurture messages using 
advanced processes. Save time and communicate with every lead.

**Voice-calling helps close deals** Allow click-to-call, log every call, and sync conversation history to your CRM. Allow your sales staff to see all customer interactions.

**Campaigns using targeted messaging** Reach the correct audience with Pipedrive filters for bulk SMS and WhatsApp campaigns. Optimise results by tracking message delivery, engagement, and campaign performance.

**Centralise Client Discussions** Manage SMS, WhatsApp, and voice from a team mailbox. For improved collaboration, organise, search, and access all conversations.

**Update Your CRM Regularly** Pipedrive automatically syncs calls, notes, and communication history. Avoid manual data entry and keep accurate client records.

**Combine with Top Communication Providers** Integrate Twilio, RingCentral, Mobile WhatsApp, and WhatsApp Business API for reliable messages and calling through your selected provider.

SMS, Call & WhatsApp Integration for Pipedrive

Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service. Front brings all support channels into a modern, intuitive workspace where your team can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle.

Front integrates with Pipedrive to bring information about your contacts, deals, and activities into Front, and enables you to build customized workflow automation that streamlines customer service and sales processes. Plus, edit Pipedrive records in real-time and select which fields are displayed in Front to eliminate context switching.

Front

**MAP & PROSPECTING**
- View and (mass-)edit records on map, including custom fields; real-time two-way sync
- Customize markers, labels, pop-ups; colorize records by any property
- Search local businesses by keyword and add them as records with field mapping
- Auto-correct errors in addresses and fill in zip & counties
- View weighted heat maps, isochrones, and find records by distance

**FIELD TEAM**
- Plan optimized multi-day routes for entire teams in one run, with overnight stops for long-haul trips
- Truck-aware navigation; recurring visits; travel-aware calendar with conflict detection
- Script visit scenarios; check-in with geofencing & adaptive forms; data synced to CRM
- Track users' location & movement history; mobile app for iOS and Android
- Analyze visit data — notes, photos, videos — with AI (custom prompts); team dashboards

**TERRITORIES**
- Draw territories from zip codes, counties, census tracts
- Auto-assign records to territories & sales reps based on custom criteria
- Roll-up metrics per territory based on CRM data
- Overlay 50,000+ US Census demographic layers

**EMBED MAPS**
- Add live maps to websites, portals, or dashboards; send by email
- Personalize portal maps per logged-in user with custom buttons & forms

**NO-CODE AUTOMATION**
- Execute actions by button, schedule, or automatically — no code
- Create/update records, send email/SMS, call external APIs
- Search by custom criteria including driving distance/time, then execute actions

Other use cases

Mapsly: Map, Routing, Field Sales & Service

- Sync Pipedrive contacts into Constant Contact to save time and ensure your lists are up-to-date
- Segment Pipedrive-synced contacts further to create customized, targeted email and SMS messaging.
- Set up personalized automated communications, such as welcome emails or thank you series, based on synced contact activity.

Constant Contact

Missive lets teams manage shared inboxes and collaborate around emails, [SMS, WhatsApp and social media messages](https://missiveapp.com/features/whatsapp-twitter-facebook-and-sms-accounts). Chat, share attachments and assign tasks right from your inbox. Use shared labels to organize conversations by project or department.

The Pipedrive integration will let you see your contacts, deals, activities and notes right in the context of your inbox. You can also create and edit all of those from Missive. All your changes will be synced between the two apps.

You can quickly share the integration with the rest of your team from your Missive settings, or your teammates can import their Pipedrive accounts.

On top of that Missive offers

• Canned responses: Create templates to save time on repetitive emails

• Collaborative writing: Compose emails together and review them in real-time

• Read receipts: Know exactly if and when recipients read your emails

• Snooze: Set reminders on emails and chats to clean up your inbox

• Send later: Draft an email and schedule the send-out time

• Rules: Apply filters to archive or assign conversations automatically to anyone in your organization

• Auto CC/BCC

• Snooze only if nobody replies

• Push notifications

• Rich text and HTML signatures

• Connect with Google

• Gmail search syntax

• Sharable conversation links

• Unified inbox

[And more](https://missiveapp.com/features/)

Missive

## All-in-One SMS, Calling &amp; AI Automation for Pipedrive

⭐ ⭐ ⭐ ⭐ ⭐ 

## [Read our G2 Reviews!](https://www.g2.com/products/salesmsg/reviews)
⭐ ⭐ ⭐ ⭐ ⭐ 

[Salesmsg](https://www.salesmessage.com/?utm_source=pipedrive&amp;utm_medium=marketplace&amp;utm_campaign=app) connects your Pipedrive deals and contacts with business-grade SMS, calling, and AI automation - so your sales team can close faster without ever leaving their pipeline.

### 📱SMS/MMS Texting
- Two-Way Texting from Pipedrive
- SMS Campaigns &amp; Bulk Broadcasts
- Local, toll-free, landline, and short code numbers
- Send Images, Videos, GIFs &amp; PDFs
- Automatic Text Logging to Pipedrive Activity
- New! AI Texting Agent &amp; Smart Workflows

### 📞 Calling
- Click-to-Call from Any Pipedrive Record
- Inbound &amp; Outbound Calling with Auto-Logging
- Call &amp; Voicemail Transcriptions, IVR &amp; Call Queue
- Call Transfer &amp; Multi-Participant Calls
- STIR/SHAKEN Compliance and CNAM Registration
- **New!** Power Dialer Campaigns
- **Beta!** AI Calling Agent

**HIPAA-ready and SOC 2 Type II certified — built for teams handling sensitive customer data.**

**Sign up for your 14-day FREE Trial**

[https://www.SalesMessage.com](https://www.salesmessage.com/?utm_source=pipedrive&amp;utm_medium=marketplace&amp;utm_campaign=app)

*"Decreased no-shows by 45%" - Greg Hickman @ System.ly*

*"Salesmsg tripled our sales in 60 days!" - Brian Moran @ Samcart*

[See Our Case Studies](https://www.salesmessage.com/stories)

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