Enhance Pipedrive with click-to-dial, inbound/outbound calling, call recording, AI summaries, and real-time contact search.

Important: Requires an active Ultatel account and a Pipedrive account

Powerful Calling Inside Pipedrive

Bring your business communications directly into Pipedrive with Ultatel’s telephony integration. Handle inbound and outbound calls without leaving your CRM, helping sales and support teams stay focused and productive.

Click-to-Dial & Smart Call Handling

Initiate calls instantly with click-to-dial from any phone number in Pipedrive. Manage incoming and outgoing calls efficiently through a unified interface built to streamline workflows.

Real-Time Contact Search & Caller Identification

Automatically match calls with Pipedrive contacts and instantly access customer details. Deliver more personalized and effective interactions with full context.

Call Logging, Recording & AI Summaries

Automatically log calls and link them to contacts, deals, and activities. Record calls for quality and compliance, and use AI-powered summaries to capture key insights and reduce manual note-taking.

Built for Sales & Customer Support

Support both sales and customer service teams with faster response times, better organization, and seamless communication.

Boost Productivity & Close More Deals

Reduce manual effort, eliminate context switching, and improve your pipeline performance with a fully integrated communication solution inside Pipedrive.

1. Install the extension from the Pipedrive Marketplace
2. Grant the required permissions to authorize the app
3. Sign in using your ULTATEL account credentials (only required on first use)
4. Your Pipedrive account will be linked to your ULTATEL account and the integration will be ready to use