Unleash the potential of your customer support with the Freshdesk and Pipedrive integration powered by Make.

Streamline your workflows, improve customer interaction, and bolster your team’s productivity, all while maintaining seamless communication.

Key Features and Benefits:

• Ticket Management: Prioritize, categorize, and connect tickets to deals or organisations in Pipedrive using Freshdesk's comprehensive ticketing system. Ensure no ticket gets lost or double-handled with Freshdesk's agent collision detection feature​​.
• Connect critical issues raised in the community to deals or persons in Pipedrive to ensure they receive the required attention​.

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Getting started with the Pipedrive and Freshdesk integration via Make is straightforward:

1. Sign Up: Register for an account on Make if you haven't done so already.
2. Connect Your Accounts: Head over to the integrations page, select Pipedrive and Freshdesk, and follow the instructions to link your accounts. For this step you can use the following video
3. Customize Your Settings: Decide what data you wish to synchronize between Pipedrive and Freshdesk. You have the option to sync contacts, deals, and much more.
4. Activate the Integration: Once you're satisfied with your settings, activate the integration.
5. If you have any questions visit Make Academy to learn more.

Visit Pipedrive and Freshdesk documentation pages to gain the value from this integration

Your Pipedrive and Freshdesk data will now automatically synchronize based on your chosen preferences.