Introducing the Global Call Forwarding Softphone Desktop App Connector for Pipedrive CRM:

Our connector streamlines your workflow, seamlessly connecting Pipedrive CRM and the Global Call Forwarding Softphone Desktop App. Easily access your customer data from Pipedrive CRM within the desktop app, ensuring personalized and efficient calls.

In addition to customer access, store call history and voicemails directly in Pipedrive CRM, maintaining a comprehensive record of your interactions. This connector elevates your communication and CRM experience, saving valuable data and enhancing your workflow.

Important: This Pipedrive CRM connector only works If you are an existing customer of Global Call Forwarding and has activated the option for Pipedrive CRM Softphone integration

To activate the option for Pipedrive CRM Softphone integration follow the steps 1 to 4:

1. Login to your Global Call Forwarding account with your e-mail and password https://newcp.globalcallforwarding.com/login

2. On your control panel, in the "Services" menu you will see the “Integration” option, click on it

3. Click on "Integrate" option corresponding to Pipedrive CRM Softphone integration

4. You must choose the PINs (User IDs) you would like to activate the extension and click "Continue"

To use this connector, in the Settings tab of the Global Call Forwarding Softphone desktop app, select the "Integrations" submenu, and click on the "Activate CRM Connector" button under Pipedrive CRM logo. Then sign in with your Pipedrive account and confirm connection