Built and managed by Pipedrive, this new native WhatsApp Business integration brings your sales conversations straight into your CRM. 

By syncing Pipedrive to your WhatsApp Business account, you’ll be able to enjoy the convenience of having all your messages, conversation history, attachments, business profile information and configuration details right at your fingertips. 

View, manage and respond to WhatsApp chats directly in Pipedrive without switching tabs or losing context. Every conversation is automatically linked to deals and contacts, giving your entire team visibility into customer communication and deal progress.

Pipedrive’s native WhatsApp integration lets you:

✓ Respond to WhatsApp messages directly from deal and contact views

✓ See full conversation history alongside deal progress

✓ Link WhatsApp chats to existing deals or automatically create new ones

✓ Send message templates prefilled with customer data from Pipedrive

✓ Manage all conversations in one Sales Inbox with full team visibility

✓ Send reminders and next steps tied to your pipeline

Attract new leads

Qualify my leads

Nurture my leads

Communicate with leads

Support my customers

WhatsApp Business

A API4COM é um copiloto de vendas para o time comercial: transforma as ligações da sua equipe em inteligência de receita para quem lidera as vendas — tudo dentro do Pipedrive.

Mais que telefonia, a API4COM reúne em uma só plataforma o que sua operação comercial precisa para vender e analisar melhor:

Telefonia embarcada no Pipedrive — um sistema de telefonia empresarial que funciona como discador para vendas direto do CRM: ligações em poucos cliques, registro automático e gravações na timeline do negócio. Inclui automação de ligações, Bina Dinâmica (mais de 40% de aumento nos "alôs") e classificador de caixa postal.

Inteligência Artificial nas conversas — resumo gerencial das chamadas e análise qualitativa da abordagem comercial, para o líder saber o que acontece nas ligações sem ouvir cada áudio.

Dashboard de vendas — visão clara da produtividade e da performance do time, transformando cada chamada em dado para decisão.

Com infraestrutura hospedada no Brasil e mais de 63 milhões de chamadas processadas no último ano, entregamos voz para fixo e móvel com qualidade insuperável.

A integração ao Pipedrive é feita em poucos cliques, com a extensão do nosso webphone no navegador. A API4COM tem dois modelos: recarga, em que você paga pelo que usar, ou planos por usuário, com previsibilidade de custo e acesso aos recursos de inteligência.

This software is focused on the Brazilian market and only available in Portuguese.

Manage my accounts

API4COM - API de Voz

Google Meet is a video-communication service developed by Google that allows you to easily launch a secure video meeting. You can join from any modern web browser or download the app, and you’re ready to go.


**A unique meeting for every activity**

Are you scheduling a video call with a potential customer? With this integration, you can simply add it to any activity in Pipedrive and create a unique Google Meet link that will automatically go out to invitees  – no need for a separate mail.

**Just one click to join a call**

Are you searching for that meeting link again? Those times are over. Just go to the detail view of activities, deals or persons, and you will find a button or link to join your Google Meeting. You don’t have to leave Pipedrive and you can always check your contact’s details and information during the call.

**Schedule meetings with Google Meet**

Are you trying to find the right slot for a video call? You can use Pipedrive’s “Propose time” feature to find a date that suits you and your client. Once both sides confirm the meeting via this Scheduler, they will receive a Google Meet link via a calendar invite.

Google Meet

This integration allows you to stay on top of your deals with real-time updates in Microsoft Teams. It also offers the ability to schedule and join video meetings directly from Pipedrive’s activity and meeting Scheduler views (the meeting scheduler feature).

The Microsoft Teams bot sends updates on Pipedrive deals, people, organizations and activities to your colleagues in Microsoft Teams to provide visibility and context. Choose to receive updates on channels or personal messages.
Whether multiple people need to collaborate to close deals, or you simply want to keep everyone in the company informed, Pipedrive bot automatically handles it directly in Microsoft Teams.

This bot allows you to:
- Choose which updates you want to receive 
- Get updates in personal or team channels 

About Microsoft Teams
Microsoft Teams, a part of the Office 365 suite of applications, is one of the most efficient cloud-based team collaboration tools. The core features include business messaging, calling, video meetings, and file sharing.

Microsoft Teams

**WhatsApp conversations sync directly to Pipedrive — group chats, calls and attachments, for every type of WhatsApp account: regular WhatsApp, WhatsApp Business app and WhatsApp Business API (WABA)**

TimelinesAI automatically saves WhatsApp messaging into Pipedrive activities — including messages reps send from their phones. Contacts match by number to existing Leads or Deals, or are created new — with notifications for every chat, Leads included.

**WhatsApp group chats — synced**
Group conversations appear on the linked Deal or Lead, so nothing discussed in WhatsApp groups is lost.

**WhatsApp calls — logged**
Call attempts and duration land on the timeline; WhatsApp call activity shows in reports.

**WhatsApp attachments — synced**
Images, documents and voice notes from WhatsApp land on the record.

**Any WhatsApp number — no Meta Business Portfolio needed**
Connect personal or business numbers via QR, simple as WhatsApp Web — or run WABA numbers alongside. Keep your existing accounts.

**No per-message fees — WABA or QR, your choice**
From Oct 2026, Meta bills replies sent via the WhatsApp Business API. We support both — and replies via our QR channel stay free. Flat per-seat pricing.

**Works on every Pipedrive plan, including Lite**

**Build your own flows — MCP + API included**
Connect WhatsApp to Claude or ChatGPT via MCP, or automate WhatsApp flows with our API.

**Free 10-day trial**
Try the WhatsApp + Pipedrive integration — WhatsApp history appears in minutes.

Automate my pipeline and data

WhatsApp and Pipedrive integration by TimelinesAI

**Let Dealbot keep you updated**

With Pipedrive Dealbot for Slack, you can inform your teammates about closed deals in real time and save everyone the back-and-forth emails and unnecessary meetings. Whether you need to coordinate multiple people to help close deals, or simply want to keep everyone in the company informed about a deal's status, Pipedrive Dealbot will automatically handle it directly within Slack.

Salespeople can keep managers and colleagues informed on the fly and without having to schedule meetings or write lengthy emails.

**Pipedrive Dealbot helps you:**
- Update about deals added
- Update about closed deals
- Send personal deal updates
- Search for a deal, person, or organization

Note that if you’re using Workflow Automation, you can set up your own customized notifications based on your preferred triggers and filters.

Dealbot for Slack

Pipechat is a Chrome extension that adds a Pipedrive sidebar to WhatsApp Web and Telegram Web. 

With Pipechat, you can quickly add the most important messages as notes to your deals, add your WhatsApp and Telegram contacts to Pipedrive with one click, and create new deals as you chat. You can also schedule your next chats and use template messages in your conversations.

Pipechat also includes AI-powered features to help you work faster. Summarize conversations into structured notes. Get smart reply suggestions based on your conversation context and deal stage. Or describe what you want to say and let AI compose a polished message for you.

Pipechat

Apollo.io is an end-to-end sales platform that provides sales and marketing teams access to verified contact data for over 275 million B2B contacts, along with tools to engage and convert these contacts in one unified platform.

Connect Apollo and Pipedrive to enhance efficiency, improve data accuracy, and maintain a database that your team can trust. Apollo’s seamless bi-directional sync ensures that information between both platforms stays up-to-date and consistent, minimizing time-consuming administrative work and manual data entry. Empower your team to focus on what truly matters – building meaningful relationships with prospects.

Key benefits of the Apollo-Pipedrive integration:
- Bi-directional sync of contact and account data, including both default and custom fields
- Flexibility to push records to Pipedrive automatically based on a specific stage, or manually select them as needed
- Consistent, reliable data to improve outreach efforts across both platforms
- Ability to easily push Pipedrive contacts into Apollo to engage them via multi-channel sequences
- Access to the most up-to-date information for better prospect outreach and accurate reporting

Other use cases

Apollo.io

### Why CloudTalk?

**📞 Native CTI:** Make and receive calls without leaving Pipedrive. Auto-logs recordings, tags, and notes to your Deals.
- [How Pipedrive Uses CloudTalk to Drive Sales, Coaching, and Customer Success](https://www.cloudtalk.io/customer-stories/pipedrive)

**🌍 Global Scale:** Instant local numbers in 160+ countries. Boost answer rates by 40% with local presence.
- [How Self Mastery Increased Pickup Rates by 40% with CloudTalk and Pipedrive](https://www.cloudtalk.io/customer-stories/selfmastery)

**⚡ 10x Faster Outreach:** Build dialer queues directly from Pipedrive Activity Lists and power through leads automatically with Power or Parallel dialing.
- [How Dentakay grew call volume by 2.5X with Power Dialer](https://www.cloudtalk.io/customer-stories/dentakay)

**🤖 24/7 AI Agents:** Handles inbound and outbound calls and logs structured data (Intent, Summary, Order IDs) to Pipedrive automatically.
- [How Circle Gym Got 150% More Bookings with AI Voice Agents](https://www.cloudtalk.io/customer-stories/circle-gym/)

**🧠 Granular Analytics and AI Insights:** Not only does it give you granular analytics, but CloudTalk also auto-logs Call Summaries, Sentiment Analysis, Topics and more directly into Pipedrive Activities.
- [How Capitalo cut manual analysis by 80%](https://www.cloudtalk.io/customer-stories/capitalo)

**⚙️ Smart Mapping:** Sync CloudTalk Dispositions to Pipedrive Activity Types for clean, instant pipeline reporting.

CloudTalk: AI Dialer & CTI for Pipedrive

Simplify and streamline the process of scheduling calls, sending meeting links and logging activities. Pipedrive's seamless Zoom integration, together with our calendar sync and Scheduler, helps you create an effortless setup for remote selling.

### Add calls to activities
When scheduling or editing activities in Pipedrive, add a video call from within the activity. A unique Zoom link will be created and invitees will be notified without having to send an extra email.

### Call with one click
With the Zoom integration, you don't need to switch between Zoom and Pipedrive. You can join a scheduled meeting from a button or link in activities/deal/person detail views. You can also view your contact’s details and deal information during the call for added context.

### Schedule meetings with Zoom
You can use Pipedrive’s meeting Scheduler to set up Zoom meetings with your clients. When a meeting is confirmed via the Scheduler page, both you and the invitee will receive the Zoom meeting link in the calendar invite.

Zoom Meetings

Sync contacts automatically in both directions between Pipedrive and Mailchimp.

### How it works

#### Mailchimp → Pipedrive
Create or update contacts in Pipedrive when they:
- Are added to an audience
- Match a segment
- Receive a tag

#### Pipedrive → Mailchimp
Add or update contacts in a Mailchimp audience when:
- A deal reaches a selected pipeline stage
- A contact matches a chosen Pipedrive filter (includes an initial batch sync of matching contacts and ongoing incremental updates)

### What’s included
- Two-way contact sync between Pipedrive and Mailchimp
- Advanced filter- and segment-based triggers for granular targeting
- Initial batch sync + ongoing incremental updates
- Flexible field mapping in both directions
- Basic **tag creation** in Mailchimp for segmentation and automation triggers

### Current limitations
Some advanced capabilities are not available yet:
- Limited support for some complex field types (e.g., labels/tags, linked organizations)
- Visibility into sync status and detailed sync logs
- Campaign engagement data (opens, clicks, unsubscribes)

### Help shape what’s next
We’re continuously evaluating improvements. Share your input in this [1-minute form ↗](https://survey.alchemer.com/s3/8509328/Mailchimp-Integration-Survey)

Mailchimp sync

**Keep sales &amp; marketing contacts in 2-way sync**

- Connect Pipedrive with marketing tools like Mailchimp, Brevo, and Klaviyo or databases like Airtable and Google Sheets
- Get visibility into sync health, track down errors and solve issues easily.
- Sync contacts from Calendly, web forms, LinkedIn and Facebook forms to Pipedrive, along with custom fields and source tracking. 

**Give sales full context about leads**

- Marketing engagement (email opens, web visits, form fills, etc.) from tools like Mailchimp gets recorded in Pipedrive. 
- Create new contacts, leads &amp; deals in Pipedrive based on marketing engagements. 


Works with Mailchimp, ActiveCampaign, Brevo, Klaviyo, MailerLite, LinkedIn Lead Forms, Facebook Lead Ads, Wix Forms, Calendly, Wordpress, Airtable, Google Sheets.   

Generic data integration tools like Zapier and Make offer limited ways of keeping contacts in sync between your CRM and marketing tools. Outfunnel was designed to do just that.

Outfunnel by Pipedrive is included in your Pipedrive plan. The apps you can connect depend on your Pipedrive plan, and a fair-use cap applies to the volume of data you sync.

- Lite and above: Calendly, Facebook Lead Ads, LinkedIn Lead Gen Forms, Wix, Webflow
- Growth and above: Everything above, plus Mailchimp
- Premium and above: all supported apps

Connect your favorite apps or easily find new ones

Communicate with leads

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