Mustalinja is a SaaS-based switchboard solution that lets you easily manage customer call traffic and automate call workflows.

Start serving your customers with speed and efficiency, route calls for customer experience and get all your call center data reporting in one place with the right KPIs and in real time.

Benefit from features such as real-time call monitoring, advanced call routing, call queuing, call recording and IVR.

With our Pipedrive integration, you can now screen-pop contact information during an incoming call, and automatically log and track Mustalinja call traffic in CRM.

Please follow the following steps to integrate Mustalinja into Pipedrive:

1. Log in to your Mustalinja Connector account https://mustalinja-pipedrive.connector.pilvi.com/signin . If you don't have an account yet, register for Mustalinja Connector here: https://mustalinja-pipedrive.connector.pilvi.com/signup

2. Go to "Integrations" https://mustalinja-pipedrive.connector.pilvi.com/integrations

3. Click on the "Integrate" button. Follow the authorization flow and you will be forwarded back to Mustalinja Connector.

4. Fill in your Mustalinja credentials, click the "Save" button to activate the integration.

5. Now, just activate your subscription to get the Connector running.