A tool that helps you to connect your Pipdrive to V-office without any difficulties. It will help you manage your calls.

Disclaimer: This app is intended for users in Armenia, and only users with a +374 phone number can sign up for this integration.

Effortlessly connect your telephony system with Pipedrive to supercharge your sales and support workflows. Our application is designed to bridge the gap between customer communication and CRM management, making it easier for your team to stay organized and efficient.

Key Features

1. Automatic Lead and Contact Creation: Never miss an opportunity! The app checks whether a caller exists in your Pipedrive CRM. If not, it automatically creates a new lead or contact, ensuring every interaction is accounted for.

2. Caller Identification in Real-Time: When a call comes in, the app instantly pulls relevant information from Pipedrive, such as the contact's name, company, and history, allowing your team to provide a personalized experience.

3. Call Logging and Activity Tracking: Every call—both incoming and outgoing—is automatically logged as an activity in Pipedrive. Call details, such as timestamps, durations, and notes, are saved, giving you a complete record of customer interactions.

4. Seamless Integration: The app works behind the scenes to connect your telephony system with Pipedrive, requiring minimal configuration while offering maximum functionality.

Setup and Installation Instructions

After installing the application, follow these steps to set up and start using the integration:

Step 1: Log in to Your V-office Account Open the login page: https://v-office.ats.am/login. Enter your login credentials (phone number and password) and sign in.

Step 2: Integrate with Pipedrive Navigate to the CRM integration page: https://v-office.ats.am/crm_integration. Copy your Pipedrive URL (e.g., https://example.pipedrive.com) and paste it into the integration field. Click "Save" to complete the integration setup.

Step 3: Configure SIP Numbers In your V-office account, go to the SIP settings page: https://v-office.ats.am/sip_number. Match your SIP numbers with the corresponding settings and click "Save".

SIP Setup (for MicroSIP)

To use SIP functionality, configure your MicroSIP client with the following settings:

SIP Server: usip.ats.am:8934

SIP Number Password: Retrieve your password from https://v-office.ats.am/sip_number. If you encounter a password error when trying to make a call, immediately dial *555 to resolve the issue.

Need Help? For any assistance, contact us at:

Phone: +374 44 720101 Email: [email protected]