VoiceSpin offers sales-oriented cloud-based contact center solutions. Integrating VoiceSpin with Pipedrive adds powerful calling capabilities to your CRM, allowing your sales team to manage all communication right from Pipedrive without the hassle of switching between platforms.

Key Features

Empower your sales team with an AI auto dialer to make thousands of outbound calls and close more deals in a fraction of the time. The intelligent Agen-To-Lead matching feature ensures leads are connected to the most relevant agents, maximizing your call conversion rates. Dynamic Lead scoring engine allows smart campaign creation and optimal ROI.

Easily handle inbound and outbound phone calls with screen pop-ups. Instantly access all the information about your leads and customers for more contextual, personalized interactions, boosting CX and customer satisfaction. Automatically log all calls in your Pipedrive CRM.

Leverage click-to-call to place outbound phone calls in just a few clicks, with no need to dial numbers manually.

With a strong network of telco partners from across the globe, Voicespin provides international calls and numbers In over 160 countries.

In addition to calling, VoiceSpin offers AI Speech Analyzer, bulk text messaging, and omnichannel capabilities.

*// You have to be an admin to set up the integration // *

For new accounts:

1. Sign up for new Voicespin account via https://www.voicespin.com/contact/
2. Our Sales will contact you, and our Support team will guide you on how to work with the system!
3. Follow the steps below to integrate your Voicespin with Pipedrive

For existing accounts:

1. Find your CustomerID and API Token in Voicespin portal https://onliner2.voicespin.com/
2. Click on "Install now" in Pipedrive marketplace. Click Allow and Install. You will be redirected to Voicespin integration page.
3. Enter your CustomerID and API Token, select your CallCenter PBX, click on "Activate integration". You will be redirected back to Pipedrive.
4. Install Voicespin Chrome Extension, configure it with Callcenter PBX name, extension, and secret, which you want to use for dialing
5. Start making and receiving calls!