WhatsApp & Pipedrive integration for all WhatsApp account types (Business, Personal, Coexistance, WABA). Manage WhatsApp chats with Pipedrive.

WhatsApp conversations sync directly to Pipedrive — group chats, calls and attachments, for every type of WhatsApp account: regular WhatsApp, WhatsApp Business app and WhatsApp Business API (WABA)

TimelinesAI automatically saves WhatsApp messaging into Pipedrive activities — including messages reps send from their phones. Contacts match by number to existing Leads or Deals, or are created new — with notifications for every chat, Leads included.

WhatsApp group chats — synced Group conversations appear on the linked Deal or Lead, so nothing discussed in WhatsApp groups is lost.

WhatsApp calls — logged Call attempts and duration land on the timeline; WhatsApp call activity shows in reports.

WhatsApp attachments — synced Images, documents and voice notes from WhatsApp land on the record.

Any WhatsApp number — no Meta Business Portfolio needed Connect personal or business numbers via QR, simple as WhatsApp Web — or run WABA numbers alongside. Keep your existing accounts.

No per-message fees — WABA or QR, your choice From Oct 2026, Meta bills replies sent via the WhatsApp Business API. We support both — and replies via our QR channel stay free. Flat per-seat pricing.

Works on every Pipedrive plan, including Lite

Build your own flows — MCP + API included Connect WhatsApp to Claude or ChatGPT via MCP, or automate WhatsApp flows with our API.

Free 10-day trial Try the WhatsApp + Pipedrive integration — WhatsApp history appears in minutes.

1. Click the "Install" button on the TimelinesAI marketplace listing. You will be redirected to register a profile on TimelinesAI. To confirm granting access to your Pipedrive company and corresponding permissions, make sure you are granted admin rights in Pipedrive.
2. Register a TimelinesAI profile. You'll get a 10-day free trial to test the service with your team.
3. Connect WhatsApp account to TimelinesAI. To do that, open the WhatsApp app on your mobile phone, open linked devices and link your device by scanning a QR code. Or invite your team to TimelinesAI to do the same. Our app can support hundreds of WA accounts at once!

**To prevent WhatsApp chat activities from showing up on your calendar, open Pipedrive Settings>Calendar sync and uncheck the WhatsApp chat activity. **

FAQ

Can I still use WhatsApp Web/Desktop with the connected number?

Yes. TimelinesAI supports Whatsapp MultiDevice connection. It means you or your managers can connect WA to Pipedrive and still use your favorite Whatsapp tool. Messages sync automatically in real-time.

How to connect multiple WhatsApp numbers

Introducing additional WhatsApp automation (Zapier/for devs):

• Synchronize WhatsApp messages with external systems.
• Send messages to WhatsApp from your system or CRM.