Dial 10x faster with the only native Parallel Dialer. Auto-log calls, recordings, and AI sentiment to Deals. 160+ countries.

Why CloudTalk?

🌍 Global Scale: Instant local numbers in 160+ countries. Boost answer rates by 40% with local presence.

📞 Native CTI: Make and receive calls without leaving Pipedrive. Auto-logs recordings, tags, and notes to your Deals.

⚡ 10x Faster Outreach: Build dialer queues directly from Pipedrive Activity Lists and power through leads automatically with Power or Parallel dialing.

🤖 24/7 AI Agents: Handles inbound and outbound calls and logs structured data (Intent, Summary, Order IDs) to Pipedrive automatically.

🧠 Granular Analytics and AI Insights: Not only does it give you granular analytics, but CloudTalk also auto-logs Call Summaries, Sentiment Analysis, Topics and more directly into Pipedrive Activities.

⚙️ Smart Mapping: Sync CloudTalk Dispositions to Pipedrive Activity Types for clean, instant pipeline reporting.

📊 Real-Time and Post-Call Analytics: Track performance live or dig into call data later.

To set up CloudTalk’s integration with Pipedrive follow the steps below:

1. Log in to your CloudTalk account. If you don't have an account, simply register for CloudTalk here.
2. Click Account, followed by Integrations in the left sidebar menu.
3. Select Pipedrive’s integration and click the Add button to install it.
4. You will be redirected to Pipedrive and once you authorize it, redirected back to CloudTalk. Your integration is now ready! Time to customize it according to your business needs.
5. Finally, click the Save button to activate the integration

Once you’re done, please wait a few more minutes to allow the system to complete the contact synchronization process.

For full guide follow the configuration walkthrough and also how to use CT with Pipedrive.