[KrispCall ](https://krispcall.com/?utm_source=pipedrive&utm_medium=links&utm_campaign=integration)is a cloud telephony system built for modern businesses, offering enterprise-grade calling capabilities tailored to high-growth teams. 

With KrispCall you can Instantly get toll-free, local numbers & mobile numbers in 100+ countries to scale globally. Natively integrate workflows by embedding omni-channel communications directly into your existing Pipedrive CRM.

Seamlessly log interactions with complete context by automatically syncing calls, voicemails, SMS conversations, and analytics bi-directional between tools.

**Key Benefits:**

1. **Centralized Interface**:
Manage deals, activities, and calling from one streamlined sales platform

1. **Enhanced Visibility**:
Unify customer records with a complete interaction history

1. **Optimized engagement**:  
Meet buyers instantly when they reach out on any channel

1. **Improved collaboration**: 
Notify relevant stakeholders in real time when key events occur

KrispCall interlinks essential sales tools to help ambitious teams close more deals with expanded bandwidth, better data, and less repetitive work. Consolidate and accelerate growth workflows.

Communicate with leads

Manage my accounts

Support my customers

KrispCall

CallHippo is a comprehensive solution that empowers businesses to enhance their communication globally.
Here’s how you can benefit from CallHippo-Pipedrive integration-
- **Keep your contacts updated:** Sync your Pipedrive contacts with CallHippo and vice-versa, to have the latest information on your customers and prospects.
- **Efficient call tracking:** All call activities are logged in Pipedrive so you can easily keep track of all your interactions.
- **Keep SMS logs updated:** Whenever you send an SMS to a Pipedrive contact using CallHippo, the SMS log will be synced to your Pipedrive contact detail page.

**Note: New users get to explore CallHippo for free!**

Once you integrate CallHippo & Pipedrive, you will receive a coupon code to avail our exclusive benefits - 
- 1 phone number free
- 200 minutes of free calling 
- Free for 10 users

Free Phone for Pipedrive by CallHippo

### Twilio & RingCentral SMS MMS for Pipedrive

Enable SMS in Pipedrive for global client communication with personalized SMS/MMS. Manage one-on-one, campaign, or automated messaging and track interactions in Pipedrive notes efficiently.

**One-on-One messaging:** Enable personalized customer communication through direct one-on-one messaging to foster engagement and seamless relationship building. Effectively track interactions and responses to strengthen customer connections, ensuring meaningful engagement throughout the customer journey.

**SMS Campaign:** Effortlessly Launch SMS Campaigns for Product Promotion, Customer Relationship Building, and Conversion Drive. Personalize Messages for Wide Audiences with Ease. Monitor Campaign Performance and Refine Marketing Strategies.

**Automated SMS**: Automate SMS for workflow rules like deal stages and appointment reminders. Send timely, personalized messages without manual effort. Enhance efficiency and keep clients engaged.

**SMS History / Inbox:** Manage and view both incoming and outgoing messages in a conversational format by tracking them in one centralized location.

**Templated Messages:**  Utilize templated messages to streamline communication efforts. For instance, personalize messages with customer names or specific order details. Manage and deploy unlimited templates to address various communication needs efficiently.

**SMS Number:** If your business doesn't have an SMS number, you can purchase one from us.

Nurture my leads

SMS & MMS Messaging App for Pipedrive

Experience the future of business calling with CloudTalk’s integration with [Pipedrive](https://www.cloudtalk.io/pipedrive-call-center-integration/). Access 160+ international numbers, increase call efficiency by up to 87% and save your team time for what really matters — increasing customer satisfaction.  All in just a 3-click installation!

- Make and receive calls directly from Pipedrive with CloudTalk's [**Click-to-Call feature**](https://www.cloudtalk.io/click-to-call/). 
- Eliminate repetitive tasks and automate your workflows. 
- Sync contact details, past interactions, call recordings, and SMS across both systems with an effortless **two-way synchronization**. 
- Customize your setup and customer experience with over 35 Pipedrive-friendly integrations. 
- Choose how inbound, outbound, and missed calls are logged within Pipedrive with advanced **call loggins features**. 
- Log important information directly into Pipedrive at the end of each call with **Speech-to-Text transcription feature**.
- Gain a comprehensive overview of interactions by synchronizing SMS messages sent from CloudTalk to your Pipedrive account, ensuring **no important information is missed when closing deals**. 

Learn how CloudTalk can provide you with unparalleled control over your customer’s experience and start matching their expectations today. [**Schedule a demo**](https://www.cloudtalk.io/demo/) with one of our specialists today!

CloudTalk

Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily automated calling and texting for Pipedrive.

Calls, texts, dispositions and activities are logged automatically in Pipedrive, eliminating the need for the tedious manual record-keeping that slows down salespeople in their day-to-day activities. 

### Key Features:
- **Multi-line PowerDialer:** Boost productivity tenfold by dialing up to 10 numbers simultaneously
- **Seamless integration** logs calls, call recordings and summaries, outcomes, text messages, and other activities to Pipedrive
- **ConnectionBoost:** Advanced local presence lets users call from a number with the same local area code as the person they’re calling
- **Conversation Intelligence** leverages AI to track sales calls, coach your team, and automatically log call summaries in Pipedrive
- **Automatic DNC list compliance** makes it easy to follow DNC regulations without bogging your agents down with unnecessary manual list-checking
- **Live call coaching** allows managers to listen to live calls and "whisper" advice or feedback to trainees
- **Voicemail drop:** Leave custom pre-recorded messages with a single click, without having to wait for the “beep”
- **SMS templates** with dynamic fields
- **Click-to-call** from Pipedrive, and any other webpage
- **Full suite of call center features** including IVRs, ring groups, call queues, and dynamic routing

Automate my pipeline and data

Kixie PowerCall and SMS

Make customers happy by adding a personal touch to your customer experience while lowering call volume and resolving more issues. Textline is a business text messaging platform that offers the best customer support workflow, team collaboration and process automation tools. We add SMS and MMS capabilities to your existing landline or give you a new, textable phone number in your local area code. Your team shares one or more phone numbers for responding to customer inquiries while easily managing multiple conversations simultaneously. 

Key Features

- Shortcuts – Store templates for frequently used messages 
- Transfers – Transfer text messages, similar to transferring phone calls
- Notifications – Receive desktop, email and mobile alerts 
- Auto Responses – Use automated greetings and away messages
- Whispers – Leave private notes for internal team discussions
- Metrics – Understand customer interactions and monitor team performance
- MMS – Send and receive photos, videos and attachments 
- Address Book – Sync all Pipedrive contacts into Textline

Textline

Missive lets teams manage shared inboxes and collaborate around emails, [SMS, WhatsApp and social media messages](https://missiveapp.com/features/whatsapp-twitter-facebook-and-sms-accounts). Chat, share attachments and assign tasks right from your inbox. Use shared labels to organize conversations by project or department.

The Pipedrive integration will let you see your contacts, deals, activities and notes right in the context of your inbox. You can also create and edit all of those from Missive. All your changes will be synced between the two apps.

You can quickly share the integration with the rest of your team from your Missive settings, or your teammates can import their Pipedrive accounts.

On top of that Missive offers

• Canned responses: Create templates to save time on repetitive emails

• Collaborative writing: Compose emails together and review them in real-time

• Read receipts: Know exactly if and when recipients read your emails

• Snooze: Set reminders on emails and chats to clean up your inbox

• Send later: Draft an email and schedule the send-out time

• Rules: Apply filters to archive or assign conversations automatically to anyone in your organization

• Auto CC/BCC

• Snooze only if nobody replies

• Push notifications

• Rich text and HTML signatures

• Connect with Google

• Gmail search syntax

• Sharable conversation links

• Unified inbox

[And more](https://missiveapp.com/features/)

Missive

With Nicereply’s Pipedrive integration, you can gather feedback while your customers still remember the interaction with your team.

The moment your deal is won or lost, your contact will receive an automated survey. 

Customers’ feedback is immediately visible in the rated deal, complete with a numerical value and comment.

You can choose from multiple “Satisfaction Metrics” and “Scales.” Use customizable CSAT surveys to evaluate aspects that influence win rates, such as communication or product features.

Evaluate customers’ experience as a whole and identify your promoters with “Net Promoter Score.”  How many hours after completion of a deal should your customers receive the survey? It is up to you to define this timespan!

Connect your Pipedrive account with Nicereply and within minutes you can:

- See all the ratings in the relevant deal and set automations based on it
- View your rating feed where all feedback is linked to the rated deal
- Customize the look and content of your surveys
- Get a quick overview of your team's performance with our all-in-one dashboard featuring CSAT, CES 2.0 and NPS ratings, trends and charts
- Measure “Customer Satisfaction” (CSAT), “Net Promoter Score” (NPS) and “Customer Effort Score” (CES) per agent, team or company-wide
- Distribute surveys for deals from specific Pipelines or with specific Labels
- Set goals, track KPIs, generate reports and more!

Attract new leads

Nicereply

**Ring.io is a Sales Engagement Platform and Power Dialer that helps sales teams reach out to customers through multiple channels in a personalized way, on a large scale.**

**Key Features:**

1. The power of data-driven sequences: create and personalize multi-channel outreach (email, SMS/MMS, calls, video), import contacts from CSV, XLSX, or your CRM, optimize your approach with algorithm adjustments, and refine strategies via A/B testing and templates.
2. Boost your sales with an automated Power Dialer: drop voicemails, send SMS/MMS, and emails during your session, start from any view, increase connections with local Caller IDs, and integrate all activity, from call recordings to email opens, into Pipedrive.
3. Streamline your workflow with Pipedrive integration, allowing you to manage data, connect effortlessly to Gmail or Outlook, auto-save all calls, emails, and replies, and execute multi-channel engagement directly within the CRM.

**Highlights of Ring.io & Pipedrive Integration:**

- Keep your Pipedrive up-to-date with Ring.io's bi-directional sync, which automatically updates your CRM with all your engagement activities like emails, calls, and more. 
- Import new leads into Ring.io as soon as they pop up in Pipedrive, move leads through different stages automatically based on their activity, and trigger tailored messaging and sequences for warmer prospects. 
- Set up actions in Pipedrive based on your sales activities in Ring.io to keep everything moving smoothly.

Ring.io Sales Engagement

Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships. 

Front integrates with Pipedrive to bring information about your contacts, deals, and activities into Front and trigger automated actions with rules. Edit Pipedrive records in real-time and customize which fields are displayed in Front to help your sales team make the most of every message.

Front

Facebook Messenger is an instant messaging feature built into Facebook. It allows users to interact with your business by sending questions and information requests to your page. 


Pipedrive’s integration for Facebook Messenger helps you manage Facebook business communication without switching between apps. You can, for example, send and receive Facebook messages (text, media and files) directly from Pipedrive.

Cooperate on conversations with your team and deliver amazing customer experiences faster. Convert new incoming conversations into contacts, leads and deals. All your Messenger business conversations will be automatically logged in Pipedrive connected to your leads or deals, giving you an accurate, real-time overview of your customer journey and allowing you to continue the conversation right where you left off.


**Functionalities**

- Manage all your Facebook Messenger interactions from within Pipedrive
- Use a shared inbox to assign Messenger chats to sales or support reps
- Convert Messenger conversations into new leads or deals
- Access conversations in Facebook Messenger without switching between apps

Facebook Messenger

Zendesk offers a ticketing system designed to help companies track, prioritize and solve customer support interactions. Pipedrive is a powerful sales CRM and pipeline management software. Integrating the two helps sales and support reps see the bigger picture and improve their customer communication.

Using the Pipedrive-Zendesk integration, reps can access Pipedrive customers’ information from Zendesk and vice versa, thereby eliminating the need to switch between apps and promoting both a speedy resolution and a better sales workflow.

By installing the app, Pipedrive users can pull the following information from Zendesk:

- Ticket number, subject and status
- Ticket creation date and last update time
- Participants

And Zendesk users can pull the following information from Pipedrive:

- Person name
- Organization
- Deal title and status
- Deal value and its currency
- Deal creation date

Connect your favorite tools or easily find new ones

Support my customers

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