Experience the future of business calling with CloudTalk’s integration with [Pipedrive](https://www.cloudtalk.io/pipedrive-call-center-integration/). Access 160+ international numbers, increase call efficiency by up to 87% and save your team time for what really matters — increasing customer satisfaction.  All in just a 3-click installation!

- Make and receive calls directly from Pipedrive with CloudTalk's [**Click-to-Call feature**](https://www.cloudtalk.io/click-to-call/). 
- Eliminate repetitive tasks and automate your workflows. 
- Sync contact details, past interactions, call recordings, and SMS across both systems with an effortless **two-way synchronization**. 
- Customize your setup and customer experience with over 35 Pipedrive-friendly integrations. 
- Choose how inbound, outbound, and missed calls are logged within Pipedrive with advanced **call loggins features**. 
- Log important information directly into Pipedrive at the end of each call with **Speech-to-Text transcription feature**.
- Gain a comprehensive overview of interactions by synchronizing SMS messages sent from CloudTalk to your Pipedrive account, ensuring **no important information is missed when closing deals**. 

Learn how CloudTalk can provide you with unparalleled control over your customer’s experience and start matching their expectations today. [**Schedule a demo**](https://www.cloudtalk.io/demo/) with one of our specialists today!

Communicate with leads

Manage my accounts

Support my customers

CloudTalk

With Nicereply’s Pipedrive integration, you can gather feedback while your customers still remember the interaction with your team.

The moment your deal is won or lost, your contact will receive an automated survey. 

Customers’ feedback is immediately visible in the rated deal, complete with a numerical value and comment.

You can choose from multiple “Satisfaction Metrics” and “Scales.” Use customizable CSAT surveys to evaluate aspects that influence win rates, such as communication or product features.

Evaluate customers’ experience as a whole and identify your promoters with “Net Promoter Score.”  How many hours after completion of a deal should your customers receive the survey? It is up to you to define this timespan!

Connect your Pipedrive account with Nicereply and within minutes you can:

- See all the ratings in the relevant deal and set automations based on it
- View your rating feed where all feedback is linked to the rated deal
- Customize the look and content of your surveys
- Get a quick overview of your team's performance with our all-in-one dashboard featuring CSAT, CES 2.0 and NPS ratings, trends and charts
- Measure “Customer Satisfaction” (CSAT), “Net Promoter Score” (NPS) and “Customer Effort Score” (CES) per agent, team or company-wide
- Distribute surveys for deals from specific Pipelines or with specific Labels
- Set goals, track KPIs, generate reports and more!

Attract new leads

Nicereply

CallHippo is a comprehensive solution that empowers businesses to enhance their communication globally.
Here’s how you can benefit from CallHippo-Pipedrive integration-
- **Keep your contacts updated:** Sync your Pipedrive contacts with CallHippo and vice-versa, to have the latest information on your customers and prospects.
- **Efficient call tracking:** All call activities are logged in Pipedrive so you can easily keep track of all your interactions.
- **Keep SMS logs updated:** Whenever you send an SMS to a Pipedrive contact using CallHippo, the SMS log will be synced to your Pipedrive contact detail page.

**Note: New users get to explore CallHippo for free!**

Once you integrate CallHippo & Pipedrive, you will receive a coupon code to avail our exclusive benefits - 
- 1 phone number free
- 200 minutes of free calling 
- Free for 10 users

Free Phone for Pipedrive by CallHippo

Make customers happy by adding a personal touch to your customer experience while lowering call volume and resolving more issues. Textline is a business text messaging platform that offers the best customer support workflow, team collaboration and process automation tools. We add SMS and MMS capabilities to your existing landline or give you a new, textable phone number in your local area code. Your team shares one or more phone numbers for responding to customer inquiries while easily managing multiple conversations simultaneously. 

Key Features

- Shortcuts – Store templates for frequently used messages 
- Transfers – Transfer text messages, similar to transferring phone calls
- Notifications – Receive desktop, email and mobile alerts 
- Auto Responses – Use automated greetings and away messages
- Whispers – Leave private notes for internal team discussions
- Metrics – Understand customer interactions and monitor team performance
- MMS – Send and receive photos, videos and attachments 
- Address Book – Sync all Pipedrive contacts into Textline

Nurture my leads

Textline

Missive lets teams manage shared inboxes and collaborate around emails, [SMS, WhatsApp and social media messages](https://missiveapp.com/features/whatsapp-twitter-facebook-and-sms-accounts). Chat, share attachments and assign tasks right from your inbox. Use shared labels to organize conversations by project or department.

The Pipedrive integration will let you see your contacts, deals, activities and notes right in the context of your inbox. You can also create and edit all of those from Missive. All your changes will be synced between the two apps.

You can quickly share the integration with the rest of your team from your Missive settings, or your teammates can import their Pipedrive accounts.

On top of that Missive offers

• Canned responses: Create templates to save time on repetitive emails

• Collaborative writing: Compose emails together and review them in real-time

• Read receipts: Know exactly if and when recipients read your emails

• Snooze: Set reminders on emails and chats to clean up your inbox

• Send later: Draft an email and schedule the send-out time

• Rules: Apply filters to archive or assign conversations automatically to anyone in your organization

• Auto CC/BCC

• Snooze only if nobody replies

• Push notifications

• Rich text and HTML signatures

• Connect with Google

• Gmail search syntax

• Sharable conversation links

• Unified inbox

[And more](https://missiveapp.com/features/)

Missive

Facebook Messenger is an instant messaging feature built into Facebook. It allows users to interact with your business by sending questions and information requests to your page. 


Pipedrive’s integration for Facebook Messenger helps you manage Facebook business communication without switching between apps. You can, for example, send and receive Facebook messages (text, media and files) directly from Pipedrive.

Cooperate on conversations with your team and deliver amazing customer experiences faster. Convert new incoming conversations into contacts, leads and deals. All your Messenger business conversations will be automatically logged in Pipedrive connected to your leads or deals, giving you an accurate, real-time overview of your customer journey and allowing you to continue the conversation right where you left off.


**Functionalities**

- Manage all your Facebook Messenger interactions from within Pipedrive
- Use a shared inbox to assign Messenger chats to sales or support reps
- Convert Messenger conversations into new leads or deals
- Access conversations in Facebook Messenger without switching between apps

Facebook Messenger

$69/user with unlimited capacity for calls. No user minimum. Month to month payment. Free trial. Cancel anytime.

Ring.io Power Dialer doubles the productivity of sales calls. Have reps call straight from Pipedrive, then let Ring.io take the hassle of logging their calls with call recordings, notes and dispositions.

Ring.io’s auto-progressing “Power Dialer” allows reps to make hundreds of calls per day while helping them to comply with legal regulations. Salespeople can lean back and focus on their pitch while Ring.io advances to the next call. They can also drop voicemails with just one click.

With powerful customization options, you can build the sales cadence of your dreams. Elevate your sales process with automations that keep leads engaged and reps focused on the most promising opportunities.

Ring.io offers all the tools your team needs for coaching: A “Live Monitor” that shows all ongoing conversations, one-click “Eavesdrop” capability, as well as “Leaderboards” and call goals.

Advanced caller ID management with “RingLocal” ensures that your connect rates remain high and that you never miss a callback.

Keep reporting and analytics at your fingertips so that you can answer questions about call volumes, lengths, outcomes, dispositions and more.

Make calls with a headset and a computer from an office phone or a cell phone.

With no onboarding costs and a friendly team of support reps based in Washington DC, we'll get you on your way to a perfect telephony-CRM setup.

Ring.io Power Dialer

**Twilio SMS MMS for Pipedrive**

Effectively communicate with your clients worldwide by rapidly sending and receiving personalized or templated SMS/MMS messages. Optimize your business communication with Twilio SMS/MMS for Pipedrive.

**Outbound Messages** Send SMS/MMS messages to Pipedrive Deals, Contacts, or Leads modules using Twilio SMS/MMS.

**Inbound Messages** Receive SMS/MMS from any number with Pipedrive messaging.

**SMS History** All inbound and outbound messages will be automatically recorded under their respective Deals, Contacts, or Leads in the Notes section with a timeline.

**Inbox** Manage and view both incoming and outgoing messages in a conversational format by tracking them in one centralized location.

**Templated Messages**  Save unlimited templates with mail merge fields and friendly names for sending personalized messages.

**Bulk SMS** Seamlessly send personalized bulk messages with just a few clicks.

**Automated SMS** Automate the Templated or customized SMS.

**Prerequisite** :

- Pipedrive Account
- Twilio Account & SMS Feature enabled number.
- Start a Subscription to enable a 3-day Free trial.

**Pricing**

Gold Plan: $39/month or $429/year with a 9% yearly discount. For any queries reach us at *help@oapps.xyz*

**About OAppS:**

We are passionate about creating Outstanding Apps, that Empower Your Business And Lead To Success.

Twilio SMS MMS for Pipedrive

Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships. 

Front integrates with Pipedrive to bring information about your contacts, deals, and activities into Front and trigger automated actions with rules. Edit Pipedrive records in real-time and customize which fields are displayed in Front to help your sales team make the most of every message.

Front

Special offer: We support small and medium companies to overcome the economic disadvantages of the COVID-19 outbreak with a discount of 50% on our “Premium Plan,” for the first three months. Please visit our Relief Program page.

NUACOM is a modern cloud phone system equipped with all the features your sales and customer service teams need.

Our integration with Pipedrive provides your team with the ability to make calls directly from the Pipedrive interface. Our “Click-to-call” feature empowers your sales team to make more calls with less effort while also eliminating misdialing.

Call recordings are available for download directly from Pipedrive with the click of a button.

Call logs are saved on the contact's page for future reference.

Notes can be added to a call's activity.

NUACOM

Ringover delivers the best and widest range of communication channels in the market for high-performing sales teams. **Calling, texting, video, conversation, syncing to WhatsApp, Slack, Instagram** & more, along with an industry-leading integration within Pipedrive. 

Bring advanced communication into Pipedrive to experience click-to-dial, automatic logging and syncing of sales rep notes and tags. Access prospect or client information through the dynamic Ringover dialler and sync WhatsApp interactions to deals.

**✨ Why use Ringover x Pipedrive?**

- **Convert prospects & close deals at scale:** Reach prospects 10x faster from Pipedrive in just one click. Get a personalised in-dialer display of caller data to help drive a more meaningful conversation. 

- **Set sales tasks on auto-pilot:** Auto-save call logs, SMS, sales rep notes and tags directly in Pipedrive. Improved two-way syncing between Pipedrive and Ringover allows your contact's information to be updated in mere seconds.

- **WhatsApp syncing:** Have 1:1 conversations with clients via WhatsApp and auto-save every interaction in Pipedrive for a streamlined experience.

- **Conversation insights (Add-on):** Empower your sales teams with the latest AI solutions that analyse, summarise, translate and transcribe text and audio conversations, right into Pipedrive.

- **Admin flexibility:** Manage and customise all your syncs and workflows for your entire team working in Pipedrive right down to the agent level.

Ringover

Zendesk offers a ticketing system designed to help companies track, prioritize and solve customer support interactions. Pipedrive is a powerful sales CRM and pipeline management software. Integrating the two helps sales and support reps see the bigger picture and improve their customer communication.

Using the Pipedrive-Zendesk integration, reps can access Pipedrive customers’ information from Zendesk and vice versa, thereby eliminating the need to switch between apps and promoting both a speedy resolution and a better sales workflow.

By installing the app, Pipedrive users can pull the following information from Zendesk:

- Ticket number, subject and status
- Ticket creation date and last update time
- Participants

And Zendesk users can pull the following information from Pipedrive:

- Person name
- Organization
- Deal title and status
- Deal value and its currency
- Deal creation date

Connect your favorite tools or easily find new ones

Support my customers

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