BoldDesk is a Help Desk software tool designed to assist with customer support services. It functions as a central hub for managing support requests, emails, and team collaboration. The tool automates tasks, assigns tickets to agents, gathers feedback, provides reports, and helps improve overall customer service.

Integrate Pipedrive with BoldDesk to improve customer service operations. Empower your sales team to provide exceptional service, enhance collaboration, streamline response times, centralize interactions, and effectively manage Pipedrive's people, deals, and organizations directly within BoldDesk.

**Features**
- View the details of all the people and create new contacts in BoldDesk.
- View existing deals information and create new deals in BoldDesk.
- View details of existing organizations and create new organizations in BoldDesk.

Support my customers

BoldDesk

Calilio is an AI-powered business phone system that helps teams handle calls faster and smarter. With seamless Pipedrive integration, you can place calls instantly from the CRM tool and have every interaction, like your incoming, outgoing, busy, or missed calls, automatically logged inside your CRM.

No manual entry, no switching tools, just clearer insights and smoother communication for your sales and support teams.

### Benefits:

- Call leads directly from Pipedrive with one click.

- Capture all call details without manual effort.

- Keep Pipedrive and Calilio call data always up-to-date.

- Record, review, and analyze calls to make informed decisions.

### Features:

- **Click-to-Call:** Instantly call leads directly from Pipedrive with a single click. Reduced dialing time and improved efficiency.

- **Automatic Call Logging:** Automatically capture and store call details – incoming, outgoing busy, and missed calls – in Pipedrive.

Communicate with leads

Manage my accounts

Calilio

CallGear is an online service that shows you where your phone leads come from. Monitor your metrics in simple-to-use dashboards or integrate CallGear with other analytic tools.

CallGear is ideal for 🎯

- Consulting and professional training
- Real estate
- Сar dealerships

With CallGear you can💡

1. Apply call tracking to your website and see which keywords visitors use before they land on your webpage
2. Add a callback widget to your website and help your website visitors engage with you by requesting an automated callback
3. Save money by using CallGear Virtual PBX instead of traditional GSM telephony and create your own IVR, call routing scenarios and much more

Why combine CallGear and Pipedrive? 🤜🤛

With CallGear your contact, lead and deal cards are created automatically the moment you receive a call from a new lead. You can assign your managers to contacts, leads and deals so that all calls route to customers manager. Make calls with our telephony extension and listen to call recordings in the Pipedrive interface.

CallGear

Simplify your sales process by integrating CallHippo with Pipedrive, now enhanced with AI capabilities. CallHippo, a leading cloud-based business phone system, enables you to handle calls, 
track leads, and automate follow-ups seamlessly within your Pipedrive dashboard. Utilizing a cloud-based business phone system ensures that your communication is seamless and accessible from anywhere, bringing your sales data together in one place. you’ll boost productivity and close deals faster, with less hassle.

- **Centralized Communication:** Calls are automatically logged and organized in Pipedrive, ensuring no key interactions are missed.

- **Improved Lead Management:** Access call recordings and notes within Pipedrive for a comprehensive view of each lead, enhancing relationship nurturing.

- **AI-Powered Automation:** Trigger AI-driven workflows based on call outcomes, like follow-up emails or deal stage updates, keeping your sales pipeline efficient.

- **AI-Powered Insights:** Real-time AI analytics on call activities help you make data-driven decisions and refine your sales strategy.

***Note: New users get to explore CallHippo for free!***

Once you integrate CallHippo & Pipedrive, you will receive a coupon code to avail our exclusive benefits. Sign up and start exploring today!

- 1 phone number free
- 200 minutes of free calling
- Free for 10 users

CallHippo

**Channels is a calling app** that helps you close every sales call.

*How?*

**Channels integrates with your Pipedrive account** to pull crucial customer data from it.  When a prospect calls you, Channels presents you with all their information. You’ll never get caught off-guard or find yourself in a situation where you can’t recall previous touchpoints with customers.

Channels also provides you with a **Web Call** feature, so your customers can call you with one simple click right from your website. You can adjust the theme, colors and position of the widget to make it your own and adapt it to your brand.

Channels comes with a **Click-to-Call widget**. You have all phone numbers highlighted in your browser, so you can click on them and start a call straight away.

If that’s not enough, Channels is packed with useful features that will help your business thrive and keep your clients happy! 
**Some features are:**

- Mobile App
- IVR
- Live-listening
- Call recordings
- Toll-Free numbers
- International phone numbers from more than 60 countries
- eCommerce platforms integrations

Special offer: Get a **free 7-day trial** including all of the features for free!

Then, choose between the **Free** plan or one of the paid plans  **Plus** or **Advanced**.

Channels

CollectDesk enhances your Pipedrive experience by automating payment collections and streamlining customer interactions. By integrating with Pipedrive, CollectDesk synchronizes payment data directly into your sales pipeline, automating accounts receivable tasks and reducing manual follow-ups. 

This integration ensures that as soon as a deal is closed in Pipedrive, payment processes are initiated automatically, helping you maintain a steady cash flow and focus on driving sales. CollectDesk also simplifies invoice management and enhances customer communication, making your sales operations more efficient and effective.

Manage contracts

Enable payments and tracking

Automate my pipeline and data

Other use cases

Collectdesk

- Sync Pipedrive contacts into Constant Contact to save time and ensure your lists are up-to-date
- Segment Pipedrive-synced contacts further to create customized, targeted email and SMS messaging.
- Set up personalized automated communications, such as welcome emails or thank you series, based on synced contact activity.

Constant Contact

Custify's integration with Pipedrive CRM supercharges your customer success team by combining in-product usage with Pipedrive data, support, and billing insights in one dashboard.

**Integration Highlights:**

- **Unified Customer View**: Merge Pipedrive data with other customer insights, eliminating spreadsheets.

- **Customer Segmentation**: Leverage Pipedrive details to segment customers, enhancing personalized success strategies.

- **Lifecycle Management:** Use Pipedrive’s deal stage data to track and manage customer progression and deal closure.

- **Proactive Engagement**: Identify and engage customers needing attention due to onboarding hurdles, trial expirations, or usage drops.

- **Automated Workflows**: Automate customer success tasks based on deal stages from Pipedrive, like email sequences or task assignments.

- **Alerts and Tasks**: Receive real-time alerts for critical deal events and tasks indicating churn risk or renewal time.

- **KPIs and Health Scores**: Access health scores and metrics within Pipedrive, identifying at-risk customers and opportunities for growth.

This integration enables proactive customer management, improves product adoption, and increases customer satisfaction and lifetime value, ensuring sales and success teams collaborate effectively.

Custify

**Disclaimer:** This app supports English language only.

**Requirements:**
To use this app, you need an active Fast2SMS account.
Don’t have one? Sign up here: [https://www.fast2sms.com](https://www.fast2sms.com)

**Send SMS &amp; WhatsApp from Pipedrive using Fast2SMS**

Easily connect with your leads and customers directly from Pipedrive.
Send SMS and WhatsApp messages, automate follow-ups, and track communication history — all in one place.

**Key Features**

* Send SMS and WhatsApp messages from Deals, Contacts, and Organizations
* Use approved Fast2SMS templates
* Auto-add contact numbers from selected records
* View complete message history inside each record
* Track delivery status

**Why Use This App?**

* Save time with instant messaging
* Improve response rates with automated follow-ups
* Keep all communication organized within Pipedrive
* Reduce manual work with templates and workflows

**How It Works**

1. Install and connect your Fast2SMS account
2. Select a contact or deal in Pipedrive
3. Choose a template or type your message
4. Send instantly or automate via workflow

Nurture my leads

Fast2SMS for Pipedrive

*This sync is provided by [Outfunnel](https://www.pipedrive.com/en/marketplace/app/outfunnel/15695413b4ecd969) - the data connection platform designed for sales and marketing teams.*

Outfunnel's Pipedrive to GetResponse no-code connection provides a seamless contact sync that can be set up in minutes.

**Automatic and seamless contact sync**
- Sync all contacts or a subset of contacts bi-directionally between Pipedrive and GetResponse
- Built-in deduplication logic
- Easy to monitor sync progress and keep an eye on any issues.

**Powerful field mapping**
- Map all popular field types, including custom fields
- Support for contact, organization and deal fields

**(Coming soon) Give sales context with GetResponse engagement visible in Pipedrive**
- Record engagement like opens, clicks, bounces, or unsubscribes to Pipedrive contact, organization, and deal profiles so your sales team can action leads based on triggers
- Sync engagements to Pipedrive as activities, notes, or field updates.

**Popular use cases**
- Trigger automations in either app based on events or field changes
- Keep contact data clean and consistent across tools
- Prevent marketing to unsubscribed or opted-out contacts

Try free for 14 days.

Attract new leads

Qualify my leads

GetResponse 2-Way Sync

Helpwise integrates with Pipedrive to provide you direct access to your CRM without switching tools. 
Some of the key features:

- See your Pipedrive information directly in your shared Helpwiseinbox
- Create or update contacts in Pipedrive directly from Helpwise
- Create or update deals associated with contacts in Pipedrive directly from Helpwise
- Create or update activities associated with contacts in Pipedrive directly from Helpwise

Helpwise

Highways.io is designed to bring your Intercom inbox closer to Pipedrive. Fewer tabs mean less switching and more productivity for your team. Installation is simple, clean and designed to work directly from your Intercom Inbox.

Features

- create deals in the Intercom inbox
- view deals in the Intercom inbox
- search and open Pipedrive deals from Intercom
- monitor deals in real time from within Intercom
- create and view Pipedrive contacts

Connect your favorite apps or easily find new ones

Support my customers

Can't find the app you need?