Quickdialog is an AI powered messaging platform that allows brands to engage, support and market to their customers via messaging channels including WhatsApp, Messenger and Live Chat. 

**WhatsApp Campaign Manager**

Design, personalise and send rich media enabled WhatsApp Messages to your Pipedrive customers at scale or individually, and enjoy engagement rates of + 90%

**AI powered customer support**

Manage conversations from WhatsApp, Messenger, Live Chat and email from one platform, and leverage AI to support your agents.

The Quickdialog-Pipedrive integration allows you to manage conversations across all messaging channels through one shared inbox and update Pipedrive accordingly.

1. **Create Leads** in Pipedrive from messaging apps and email directly from Quickdialog (either automatically or manually)

2. **Update contacts and activities**  in Pipedrive automatically from Quickdialog

3. Gain **full context**  of every conversation without switching between tools

Nurture my leads

Communicate with leads

Manage my accounts

Support my customers

Quickdialog

REVE Chat is an AI-enabled live chat and customer engagement platform providing real-time interactions via websites, mobile and messaging channels. 

We set you up with a  complete suite of tools to convert more sales, automate lead generation and provide online support for your customers.

Key Benefits of REVE Chat:

1. Talk to your customers while they are on your website, on Facebook or while they use your apps. With this real-time support, you will increase your close rate. Use video chat, co-browsing and live chat tools to lead personalized conversations with your customers. Improve their satisfaction and your conversion rate at the same time.
2. Engage with prospects via AI chatbots and automate your leads. “24x7.” is REVE Chat’s enterprise chatbot solution that helps capture leads, qualify them and book meetings.

REVE Chat's powerful features include:

- Video Chat: Have face-to-face conversations with your customers on your website or in your app
- Co-browsing: Assist your customers in real-time to close more deals
- Website Live Chat: Talk to your website visitors  with a live chat application while they browse your website
- Chatbots: Automate lead qualification and sales conversation with bots
- Meetings: Increase sales conversions by allowing your website visitors to book meetings right from your website’s chat widget
- Lead routing: Create routing rules to assign your chat conversations to the right sales team to improve your sales cycle

REVE Chat - Live Chat Software & Chatbots

Discover the Supawiki - Pipedrive integration that builds knowledge bases for your customers.

Concentrate all the information about your deals in elegant, easy-to-use wikis.

- A single source of information all your team can contribute to;
- Share with your customers as the reference for all knowledge about your deal;
- Create as many wikis as you want.

Manage my projects

Supawiki

SupportBee is an email ticketing system for collaborative teams. It is designed to get everyone in your company involved in customer support. SupportBee works like a shared inbox. We stay invisible to your customers and all they see is your friendly email. It is incredibly easy to wow your customers with some personal touch using SupportBee.

SupportBee

Zoho Desk, the industry's first context-aware customer service software now integrates with Pipedrive, the first CRM designed by salespeople. This integration will bridge the gap between sales and support, empowering your support teams to solve tickets faster, and with better context. Here's what you can do with this integration:

-  Export crucial contact information such as name, email address and phone numbers from Pipedrive to Zoho Desk. So, when a ticket comes in, you know who it's from instantly. Using this context, agents can check past tickets and pending issues. 

-  If there are sales deals associated with a given contact, this information will be made available to you. View the number of deals, deal sizes and other notes left by sales reps within Zoho Desk.

-   View a record of all past activities a contact has engaged in, including calls, meetings and tasks

-  In the event that you accumulate valuable contact information, you can create and manage contacts directly from your Zoho Desk account. Newer contacts will be synced with your Pipedrive account automatically.

Zoho

**Unleash the potential of your customer support with the Freshdesk and Pipedrive integration powered by Make.** 

Streamline your workflows, improve customer interaction, and bolster your team’s productivity, all while maintaining seamless communication.

Key Features and Benefits:
- Ticket Management: Prioritize, categorize, and connect tickets to deals or organisations in Pipedrive using Freshdesk's comprehensive ticketing system. Ensure no ticket gets lost or double-handled with Freshdesk's agent collision detection feature​​.
- Connect critical issues raised in the community to deals or persons in Pipedrive to ensure they receive the required attention​.

[More templates](https://www.make.com/en/integrations/freshdesk/pipedrive)

Automate my pipeline and data

Freshdesk Sync

Integrate HappyFox Chat and Pipedrive to keep your sales and support teams on the same page and close deals faster.

With the HappyFox Chat integration you can:

- Access all information stored in Pipedrive on customers and leads without leaving your chat dashboard
- Create new contacts in Pipedrive automatically for every person that has been in a live chat
- Record all chat conversations with prospects in Pipedrive’s activities
- Refer and analyze past conversations as detailed transcripts saved in the activities of the contact

Benefits:

1) Always keep your sales and support data in sync 
2) Leverage up-to-date customer data and resolve issues faster 
3) Never let any prospect fall through the cracks 
4) Everything your sales team needs to close the deal faster will be right at their fingertips 
5) Get the complete picture, foster productivity and gain actionable insights

Attract new leads

Qualify my leads

HappyFox Chat

Help Scout’s app supports your work in a couple of awesome ways. It will automatically sync data between your Pipedrive and Help Scout accounts, helping you to build and manage your business’ customer base. 

The app will also display up to three Pipedrive deals, taking key data points, deal value, pipeline stage and expected close date, and neatly shows them in your customer sidebar.

Help Scout

Why JivoChat live chat? Times are changing!
Clients prefer texting more than calling these days. Every month, millions of JivoChat messages begin with proactive invitations.
Just like being greeted at a physical store, this sort of friendly gesture goes a long way – and visitors are more likely to become your customers.

JivoChat

Slaask is the customer service app for all Slack users, bringing your whole team (and clients) together in the same place for communication. In other words, Slaask enables you to chat with your leads and customers in real-time, directly from Slack.

**Why should I integrate Slaask with Pipedrive? **

Integrating Slaask with Pipedrive will connect your team’s conversation with your leads and customers in Slack to Pipedrive. From there, you’ll be able to:

- Push leads and customers generated via Slaask to Pipedrive
- Help your leads and customers resolve their requests in real-time
- Monitor all interactions between your prospects and your company in your Pipedrive account
- Offer a personalized experience to returning leads and customers 
- Use Pipedrive’s list segmentation to nurture your leads and customers via instant communication

For example:
After you integrate Pipedrive with Slaask:
You can type “!crm info” in your Slack’s visitor channel to check a lead’s or customer’s pipedrive information. You can type “!crm update” in the visitor channel on Slack to update a lead’s or customer’s pipedrive information, including their name, email, company and phone number.

Slaask

Thulium is a browser-based CCaaS (Contact Center as a Service) on a mission to make customer interactions more effortless and frictionless.

Thulium and Pipedrive go hand in hand to improve your sales and support alignment.
Key features:

- All companies created in Thulium are automatically added to Pipedrive (important data like phone number, email address and address is automatically copied)
- Switching between customer cards in Thulium and Pipedrive with just one click
- While creating a new customer in Thulium, you can automatically add a new deal into Pipedrive
- A list of deals from Pipedrive is displayed in the Pipedrive tab in Thulium’s customer card

Thulium

Userlike is the first and only live chat software that helps your business win and nurture leads on your website and the most popular messaging apps, such as Facebook Messenger, WhatsApp, SMS and more.

With Userlike, you can connect with your prospects in real-time, generate leads out of chats and follow up with them on Pipedrive. 
Userlike is an easy-to-use, browser-based chat solution that’s a joy to work with – both for your service team and your customers. Customize the Userlike Website Messenger to match your brand. You can also connect a chatbot to automate parts of the sales process, like collecting customer data and qualifying your leads.

With the Userlike integration for Pipedrive, you can create Pipedrive deals from chats with one click. Transfer all relevant information you’ve shared in the chat to Pipedrive, so it is easily accessible to your sales team. You’ll see the transcript of the conversation as a note in the deal. You’ll have all the information at hand when you follow up with the lead.

Connect your favorite tools or easily find new ones

Support my customers

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