**Channels is a calling app** that helps you close every sales call.

*How?*

**Channels integrates with your Pipedrive account** to pull crucial customer data from it.  When a prospect calls you, Channels presents you with all their information. You’ll never get caught off-guard or find yourself in a situation where you can’t recall previous touchpoints with customers.

Channels also provides you with a **Web Call** feature, so your customers can call you with one simple click right from your website. You can adjust the theme, colors and position of the widget to make it your own and adapt it to your brand.

Channels comes with a **Click-to-Call widget**. You have all phone numbers highlighted in your browser, so you can click on them and start a call straight away.

If that’s not enough, Channels is packed with useful features that will help your business thrive and keep your clients happy! 
**Some features are:**

- Mobile App
- IVR
- Live-listening
- Call recordings
- Toll-Free numbers
- International phone numbers from more than 60 countries
- eCommerce platforms integrations

Special offer: Get a **free 7-day trial** including all of the features for free!

Then, choose between the **Free** plan or one of the paid plans  **Plus** or **Advanced**.

Communicate with leads

Manage my accounts

Support my customers

Channels

Custify's integration with Pipedrive CRM supercharges your customer success team by combining in-product usage with Pipedrive data, support, and billing insights in one dashboard.

**Integration Highlights:**

- **Unified Customer View**: Merge Pipedrive data with other customer insights, eliminating spreadsheets.

- **Customer Segmentation**: Leverage Pipedrive details to segment customers, enhancing personalized success strategies.

- **Lifecycle Management:** Use Pipedrive’s deal stage data to track and manage customer progression and deal closure.

- **Proactive Engagement**: Identify and engage customers needing attention due to onboarding hurdles, trial expirations, or usage drops.

- **Automated Workflows**: Automate customer success tasks based on deal stages from Pipedrive, like email sequences or task assignments.

- **Alerts and Tasks**: Receive real-time alerts for critical deal events and tasks indicating churn risk or renewal time.

- **KPIs and Health Scores**: Access health scores and metrics within Pipedrive, identifying at-risk customers and opportunities for growth.

This integration enables proactive customer management, improves product adoption, and increases customer satisfaction and lifetime value, ensuring sales and success teams collaborate effectively.

Automate my pipeline and data

Custify

**Fromni Chatbots** app for Pipedrive is a simple and easy-to-use solution for automating conversations. The app can automatically ask for a review when the deal’s status changed to Won. You can set your own template and scenario. The app can start the conversation either immediately or with a delay.

**App features**

- **Template builder**. Create different templates with or without variables.
- **Automations**. Create new automations in just a few minutes. Currently we support automated messaging based on your **deals** status. Choose the automation type, add the text you'd like to send and set the time. The app can send your message either immediately or with a delay.
- **Messenger**. All your conversations in one place. 
- **Scenario builder**. Build your own conversational chatbots without coding. 
- **Lower rates**. We can offer competitive pricing for all your requirements.

Use Messengers, SMS or even Webpage for your automated chatbots.

Qualify my leads

Nurture my leads

Fromni Chatbots

Helpwise integrates with Pipedrive to provide you direct access to your CRM without switching tools. 
Some of the key features:

- See your Pipedrive information directly in your shared Helpwiseinbox
- Create or update contacts in Pipedrive directly from Helpwise
- Create or update deals associated with contacts in Pipedrive directly from Helpwise
- Create or update activities associated with contacts in Pipedrive directly from Helpwise

Helpwise

**Labelcall and you know who you are talking to**

With labelcall you can provide an **individual experience** to your customers. Greet your customers with their names, even when their call is anonymous. You will be able to offer them exactly what they are looking for before they even ask their first question. 

Creating unique customer journey
Creating a **unique customers’ journey** is a crucial factor of improving your business. 

Key benefits of Labelcall:
- **Contact list** - know the name and details of the person calling you
- **Missed calls** - know who called you and call them back with all of the necessary knowledge
- **Full mobile** - stay in touch with your customers anywhere, anytime
- **Contact history** - check the entire history of touchpoints with a client directly from your phone
- **Reminders** - always follow up on your promise to call back
- **Customization** - choose which data to see on your phone


**Pricing**

Integrate Labelcall with your shop to access all the clients’ information via your mobile phone whenever they’re calling. Save time and money by creating a personalized experience for your clients. 

**Freemium**
- 1 Device
- 40  identified calls per month
- Unlimited contacts

**Basic  **(9$/ monthly)
- 1 Device
- Unlimited identified calls
- Unlimited contacts

**Premium** (20$/monthly)
- 3 Devices
- Unlimited identified calls
- Unlimited calls

Labelcall - Business Caller ID

Can you close online deals as efficiently as face-to-face? With Mluvii you sure can!

Engage your visitors, collect and qualify leads and show them a demo of your product in a video call. You can also co-browse with them and close the deal in the same minute. Sounds good?

Meet mluvii, the browser-based omnichannel communication platform for contact centers and sales teams. Mluvii will boost your sales and give your customers the attention they deserve. Chat with your customers, make video calls, send emails, or share your offer in real-time and in one interface.

Mluvii automatically matches contacts with existing deals in Pipedrive and saves the details of a conversation in the deal view, including offer transcription or the video recordings. You can also easily create new entries for contacts that are not in Pipedrive yet. 

Integration with Pipedrive is easy as pie, and there is no installation needed.

What are the communication options?

- Webchat
- App chat
- Facebook Messenger
- WhatsApp
- Chatbot
- Email
- Video call
- Wallet card
- IP telephony

You can manage all of the communication channels in one user-friendly interface.
Other Features and Options:

- Lead Callback
- File and screen sharing
- Co-browsing
- REST API
- SDK Library for mobile devices
- Unique invitation links
- Call center management tools
- Analytics and reporting
- Recording
- Customizable templates

Mluvii

Nectar Desk is an efficient, cloud-based call center software. This affordable app is the optimal solution for your business needs.

Use your computer to make and take calls with our software. It works with your desk phone and your cellphone and offers user-friendly messaging, ticketing and chatting systems. Nectar Desk gives you full access to reporting and analytics as well as many other features.

All calls and messages will be logged under the connected deals and contacts in Pipedrive as an activity or note. 

It’s a highly efficient and convenient way to keep all the information about the call or SMS in one place. We are constantly improving the integration process and provide our customers with various helpful options such as:

- Rerouting of incoming calls to contact owners, with priority over other agents 
- Dispositions and disposition notes which stand for the result of the call or SMS and are displayed in the Pipedrive log
- Call recording URLs to offer you the possibility to listen to conversations 
- Send a pre-recorded message with voicemail Drop 
- Click-to-Call and Click-to-SMS extensions and many others

Nectar Desk

Pano gives you a personalized snapshot of a customer in seconds.

Pano surfaces key customer data across your existing platforms and brings it together into a simple, personalized snapshot unique to you and your business.

By integrating with the tools you already use, Pano brings together key insight without the exhaustive weight of a heavier (and more expensive) platform. No more tab-switching and digging for data. With Pano, everyone can find what they’re looking for.

**🔍 Centralized Customer Snapshot:** Say goodbye to manual data gathering and tedious tab-switching. Pano consolidates key customer data into a unified and easy-to-navigate dashboard.

**🛠️ Seamless Integration:** Don't leave what you love. Pano seamlessly integrates with your existing customer data tools, saving you the hassle of switching to a new system.

**🎨 Personalized Snapshots:** No two businesses are the same and neither are their customers. Pano allows you to create a personalized view of a customer that aligns with your specific needs.

**🌐 Simple Browser Extension**
Take Pano wherever you roam on the internet. With our simple browser extension you can pop open a customer's profile and stay in the flow.

**🚀 Get going in minutes, not months:** You don’t need circus-level training to use Pano. We've designed it to be super accessible to everyone on your team (including your CEO who can’t be bothered to log into your CRM). With Pano, everyone can find what they’re looking for.

Pano

With Parma, your post-sales relationships will rise to the next level:
- Remember everything about every customer.
- Encourage repeat purchases by keeping promises.
- Increase lifetime value through high-touch relationships.

Parma is a Pipedrive add-on for customer success and account management teams. It helps you establish a stay-in-touch cadence with existing customers, build trust, and make more money as a result.

Other use cases

Parma

**Postcall requires you to have an Aircall, RingCentral Office, or Zendesk Talk account that you can also connect to Postcall.**

Postcall sends customer satisfaction surveys via SMS or email after your Aircall, RingCentral or Zendesk Talk calls.

You can create and customize your surveys and their delivery.

Adding the Pipedrive integration to Postcall unlocks two extra features:

1. Postcall can sync your contacts from Pipedrive, so other contact information (such as an email address) can be used to send the surveys.
2. When surveys are sent or completed, an activity will be logged for the corresponding Pipedrive contact.

Postcall

Quickdialog is an AI powered messaging platform that allows brands to engage, support and market to their customers via messaging channels including WhatsApp, Messenger and Live Chat. 

**WhatsApp Campaign Manager**

Design, personalise and send rich media enabled WhatsApp Messages to your Pipedrive customers at scale or individually, and enjoy engagement rates of + 90%

**AI powered customer support**

Manage conversations from WhatsApp, Messenger, Live Chat and email from one platform, and leverage AI to support your agents.

The Quickdialog-Pipedrive integration allows you to manage conversations across all messaging channels through one shared inbox and update Pipedrive accordingly.

1. **Create Leads** in Pipedrive from messaging apps and email directly from Quickdialog (either automatically or manually)

2. **Update contacts and activities**  in Pipedrive automatically from Quickdialog

3. Gain **full context**  of every conversation without switching between tools

Quickdialog

REVE Chat is an AI-enabled live chat and customer engagement platform providing real-time interactions via websites, mobile and messaging channels. 

We set you up with a  complete suite of tools to convert more sales, automate lead generation and provide online support for your customers.

Key Benefits of REVE Chat:

1. Talk to your customers while they are on your website, on Facebook or while they use your apps. With this real-time support, you will increase your close rate. Use video chat, co-browsing and live chat tools to lead personalized conversations with your customers. Improve their satisfaction and your conversion rate at the same time.
2. Engage with prospects via AI chatbots and automate your leads. “24x7.” is REVE Chat’s enterprise chatbot solution that helps capture leads, qualify them and book meetings.

REVE Chat's powerful features include:

- Video Chat: Have face-to-face conversations with your customers on your website or in your app
- Co-browsing: Assist your customers in real-time to close more deals
- Website Live Chat: Talk to your website visitors  with a live chat application while they browse your website
- Chatbots: Automate lead qualification and sales conversation with bots
- Meetings: Increase sales conversions by allowing your website visitors to book meetings right from your website’s chat widget
- Lead routing: Create routing rules to assign your chat conversations to the right sales team to improve your sales cycle

Connect your favorite tools or easily find new ones

Support my customers

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