Seamlessly integrate your phone system with Pipedrive using Softphone CTI. Streamline your sales and support workflows by managing calls, messages, and performance directly within your CRM.

Key Features:
• Easy Setup & Login: Quick authentication via Tenant URL and OTP verification for secure access.
• Call Management: Make outbound calls with a built-in Keypad, handle inbound calls with instant caller pop-ups, and easily Mute, Hold, or End calls.
• Call Transfer & Conference: Perform blind or consult transfers to team members and initiate multi-party conference calls directly.
• Omnichannel Messaging: Receive and respond to WhatsApp and web chat messages from a single panel, with the ability to park chats for later follow-up.
• Performance & Activity Tracking: Monitor call durations, track real-time agent metrics, and access detailed call history logs.
• Hardware & Personalization: Configure audio devices, run instant sound tests, and switch between light and dark modes for an optimal workspace.

Empower your sales team with efficient calling, real-time context, and automated activity logging.

Communicate with leads

Manage my projects

Manage my accounts

Support my customers

AloTech Softphone CTI

The CircleLoop and Pipedrive integration gives you a faster, easier and more flexible way to keep in touch with customers and prospects over the phone. The integration automatically syncs your Pipedrive contacts with CircleLoop, providing instant caller identification and faster, easier calling. Your Pipedrive contacts also turn into instant click-to-call links so you can make calls directly from your CRM. No more copying and pasting phone numbers! CircleLoop will automatically add each call you make or receive to your contacts’ activities in Pipedrive. When you receive a voicemail from a contact, CircleLoop will convert the voicemail to text and add it as a note to your contact history!

Say goodbye to the desk phone for good! With no contract, clear pricing and tons of killer features, you can download CircleLoop's powerful desktop and mobile apps, link your Pipedrive CRM and instantly reduce administrative tasks and hassle.

**Special offer:**

CircleLoop has launched two offers to support Pipedrive users:

1) Free three-month phone service for all educational, charity and/or healthcare providers. See [here](https://blog.circleloop.com/coronavirus ).

2) Free 30-day phone service for any Pipedrive users - see [here](https://www.circleloop.com/pipedrive)

CircleLoop

**Together, Ooma Office and Pipedrive deliver a streamlined, professional service experience during customer calls**

Ooma office provides a VoIP communications experience unmatched in the industry – users can make phone calls, route incoming calls to extensions and caller groups, send faxes, chat, and manage voicemail all from one screen.   

When integrated with Pipedrive, customers calling in are greeted with an even more enriched experience; two best-in-class applications working together to cash in on your sales opportunities.

**Show you're prepared**

- Know your caller’s name, who their representative is, their sales history and pending deals – all previewed in a caller modal, all pulled from your Pipedrive data set.  

- For more detailed data entry, go directly into the Pipedrive record related to the caller.

**Save valuable time managing your call notes**

- Jot down notes in the Ooma Office call modal and select where in Pipedrive to save these – in a leads, deals, or contacts screen.  

- Minimize duplicate entry challenges; your notes are saved directly to Pipedrive. 

**Your customers will feel recognized and attended to with a professionally curated experience**

Ooma Office

Bring Pipedrive notifications directly into Google Chat™ so your team never misses an update. Avoid the noise of manual @mentions and the time waste of repeatedly checking Pipedrive for updates. Our integration sends key deal notifications from your CRM directly into Google Chat™ in real-time, right where your team collaborates.

Get started in minutes. Our app is a simple, native integration—not a complex workflow builder—so you can spend less time configuring and more time selling.

- 🚀 **Never miss an opportunity** with instant notifications for new deals.
- 🎉 **Boost team morale** by making every deal win visible to the team with instant announcements in your chat spaces.
- 💬 **Enhance collaboration** by enabling your whole team to react and discuss deal updates in the moment.

Keep your team engaged with Pipedrive activity without being flooded by alerts. Pipedrive admins can set up notifications in team spaces, while individual users can enable personal alerts for their own deals.
To protect your privacy, we never store your sensitive Pipedrive deal data.

Start your 14-day free trial today!

*Google Chat™ is a trademark of Google LLC*

Nurture my leads

Pipedrive for Google Chat™

**Spruce makes running a heat pump business simpler, faster, and more scalable.**

Instead of juggling clunky tools and drowning in admin, Spruce gives installers one seamless platform to manage everything—from first enquiry to final handover.

✅ Respond to leads in minutes, not days

✅ Turn surveys into full system designs in under 20 minutes — while still onsite

✅ Generate detailed heat loss reports and MCS-compliant proposals in a click

✅ Automate DNO, MCS, and handover packs

✅ Collaborate with your whole team in real-time

Installers using Spruce cut their admin by 50–70%, freeing up time to focus on what really matters: delivering great installs and growing their business.

We’re here to remove the friction, so heat pump installers can lead the UK’s transition to low-carbon heating—without all the hassle.

Using Pipedrive integration, you can connect Spruce and Pipedrive accounts to receive updates about Spruce jobs. This includes events like:
- A new job created
- Job status has changed
- Job Estimate was sent, opened, signed, etc.
- A document like heat loss report, quote, proposal or handover pack was opened, downloaded, opened, etc.
- And more!

Qualify my leads

Manage contracts

Automate my pipeline and data

Spruce

lemlist is the only cold outreach tool that helps you reach inboxes and get replies. 

If you’re struggling to find people interested in buying your product, try lemlist.

You can build your lead list with verified emails, write and personalize at scale, and send cold emails that actually get customers.

✓ 14-day free trial ✓ No card required ✓ 100 free leads included ✓ Free features to avoid spam

As an all-in-one outreach solution, lemlist allows you to:

→ Find buyer-ready prospects and their contact details with minimal effort directly on the platform, using the most accurate and up-to-date database of 450 million leads. 

No more wondering where your next interested buyer will come from.

→ Discover valid email addresses for your LinkedIn leads directly within lemlist.

Say goodbye to the hassle of finding verified emails.

→ Generate highly personalized multichannel campaigns.

Don't know how to write campaigns that get replies? We've got you covered.

→ Create multichannel campaigns with advanced conditions.

→ Personalize emails at scale by incorporating custom intro lines, images, dynamic landing pages, liquid syntax, and more. 

→ Avoid the risk of ending up in spam folders by using the most advanced warm-up and deliverability booster available on the market [for free].

No more worrying about your emails landing in the spam folder.

Over 37,284 users have put their prospecting on autopilot mode and generate $11 million in revenue monthly with lemlist.

Attract new leads

lemlist

## Handle Pipedrive tasks inside Outlook with Pipedrive for Outlook Integration

Connect Pipedrive and Outlook by adding access to Pipedrive data straight from Outlook and manage your sales without switching windows. The **Pipedrive for Outlook app** lets you see your contacts, organizations, deals, activities, and notes right where you handle your emails. It’s perfect if you’re already **using Outlook** and want to keep everything in one place.

### What You Can Do with the Pipedrive for Outlook App:
- **Access Vitals in Outlook:** Keep track of your Pipedrive data like contacts and deals directly in Outlook.
- **Add Info on the Fly:** Easily create new contacts, deals, and notes in Pipedrive from Outlook, keeping everything synced.
- **Works Everywhere:** This app works with Outlook whether you're on your desktop (Windows and Mac) or online. Make sure you’re using the latest version of Outlook to keep things smooth.

With the **Pipedrive for Outlook app**, you can streamline how you manage your sales right from your email, making it simpler to keep up with your deals and client info without the hassle of juggling apps.

Pipedrive for Outlook is all about making Outlook users' days easier and helping you focus.

You can try Pipedrive for Outlook for free for 7 days, to make sure it works for you and your business' workflow. After that, a paid subscription is required.

Pipedrive for Outlook

**SMS, WhatsApp & Voice for Pipedrive – Transform Pipedrive into a Complete Customer Communication Platform with HelloSend**

**Instant Customer Engagement** From Pipedrive Contacts, Leads, and Deals, send SMS, WhatsApp, and Voice Calls to leads and customers. Faster responses and personalised interactions boost conversions.

**Automate Every Follow-Up** Automate customer actions-based reminders, follow-ups, notifications, and nurture messages using 
advanced processes. Save time and communicate with every lead.

**Voice-calling helps close deals** Allow click-to-call, log every call, and sync conversation history to your CRM. Allow your sales staff to see all customer interactions.

**Campaigns using targeted messaging** Reach the correct audience with Pipedrive filters for bulk SMS and WhatsApp campaigns. Optimise results by tracking message delivery, engagement, and campaign performance.

**Centralise Client Discussions** Manage SMS, WhatsApp, and voice from a team mailbox. For improved collaboration, organise, search, and access all conversations.

**Update Your CRM Regularly** Pipedrive automatically syncs calls, notes, and communication history. Avoid manual data entry and keep accurate client records.

**Combine with Top Communication Providers** Integrate Twilio, RingCentral, Mobile WhatsApp, and WhatsApp Business API for reliable messages and calling through your selected provider.

SMS, Call & WhatsApp Integration for Pipedrive

Snov.io is an all-in-one platform for lead generation, cold outreach, email verification, and more. Powered up by Pipedrive integration, it provides an efficient toolset to streamline your sales process.

Syncing Snov.io app with Pipedrive helps you:
- Seamlessly share prospects, emails, notes, and company details between the platforms
- Keep your database clean and duplicate-free with a one-way or two-way sync
- Benefit from Pipedrive's customer insights to craft impactful drip campaigns on Snov.io
- Automate your processes by starting an event in Snov.io and selecting a corresponding action within Pipedrive

Pipedrive API integration with Snov.io provides a more coordinated approach to handling sales from the beginning till the closing stage, with every piece of data right where you need it.

Snov.io

-Send messages

Send RingCentral messages to people, deals and organizations: 

1. Select any contact and click on "Send RingCentral Message" from the dropdown menu on the right 
2. Select your RingCentral sender
3. Enter the message and click on "Send SMS"
4. Insert user fields, person/organization/deal fields, templates and emojis

-Send bulk messages

1. Select contacts from the people, organizations or deals page
2. From the dropdown menu on the right-hand side, select "Send RingCentral Message"
3. Select the RingCentral sender
4. Add contacts to the bulk message
5. Click on "Add Recipients" by entering the contact number or selecting a Pipedrive filter
6. Enter and send your message

-Message history

View the details of sent message under the Notes section within person, deal or organization.

- Manage app users

Pipedrive admins can enable multiple users to access their RingCentral credentials. 
Click on your profile within the extension interface and select "Manage app users." Here, the admin can view the list of users and add or remove the users for using the RingCentral account.

- Incoming messages

Click on your profile. Then, on "Incoming messages," where you can select the module to add the messages to.

Ultra RingCentral SMS for Pipedrive

ControlHippo is an AI-powered business chat platform built for sales and support teams. By integrating your Pipedrive data with AI Agents, ControlHippo helps you engage leads faster, resolve issues smarter, and close more deals - with less manual effort.

**Key Features &amp; Benefits:**

**AI Chat Agent** - Handles queries, qualifies leads, and provides personalized responses using contextual understanding.

**AI Chat Assistant** - Assists human agents with smart suggestions, quick replies and historical context for better outcomes.

**Workflow Automation** - Automates ticket routing, follow-ups and CRM updates-reducing manual effort and response delays.

**Omnichannel Communication** - Manage WhatsApp, Telegram, email and other channels from a single platform.

**CRM Integration** - Syncs all chat data, contacts and actions with Pipedrive for complete sales and support visibility.

**Team Collaboration** - Internal comments, assignments, and shared visibility to ensure smooth hand-offs and accountability.

**Performance Analytics** - Tracks agent performance, customer interactions and engagement trends in real-time.

ControlHippo boosts lead conversion with instant engagement, smart routing, and personalized messaging while resolving issues faster by recognizing urgency and leveraging past interactions.

👉 [Get your Free Demo](https://controlhippo.com/schedule-a-demo/?utm_source=pipedrive_marketplace&amp;utm_medium=pipedrive_demo&amp;utm_campaign=integration)

ControlHippo AI Chat Agents

Kixie is a powerful calling and texting engagement platform for  Pipedrive. Kixie's suite of advanced features leverage the power of AI and automation so revenue teams can perform at the highest level.

Calls, texts, dispositions and activities are logged automatically in Pipedrive, eliminating the need for the tedious manual record-keeping that slows down salespeople in their day-to-day activities. 

### Key Features:
- **Multi-line PowerDialer:** Boost productivity tenfold by dialing up to 10 numbers simultaneously
- **Seamless integration** logs calls, call recordings and summaries, outcomes, text messages, and other activities to Pipedrive
- **ConnectionBoost:** Advanced local presence lets users call from a number with the same local area code as the person they’re calling
- **Conversation Intelligence** leverages AI to track sales calls, coach your team, and automatically log call summaries in Pipedrive
- **Automatic DNC list compliance** makes it easy to follow DNC regulations without bogging your agents down with unnecessary manual list-checking
- **Live call coaching** allows managers to listen to live calls and "whisper" advice or feedback to trainees
- **Voicemail drop:** Leave custom pre-recorded messages with a single click, without having to wait for the “beep”
- **SMS templates** with dynamic fields
- **Click-to-call** from Pipedrive, and any other webpage
- **Full suite of call center features** including IVRs, ring groups, call queues, and dynamic routing

Connect your favorite apps or easily find new ones

Communicate with leads

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