### Why CloudTalk?

**📞 Native CTI:** Make and receive calls without leaving Pipedrive. Auto-logs recordings, tags, and notes to your Deals.
- [How Pipedrive Uses CloudTalk to Drive Sales, Coaching, and Customer Success](https://www.cloudtalk.io/customer-stories/pipedrive)

**🌍 Global Scale:** Instant local numbers in 160+ countries. Boost answer rates by 40% with local presence.
- [How Self Mastery Increased Pickup Rates by 40% with CloudTalk and Pipedrive](https://www.cloudtalk.io/customer-stories/selfmastery)

**⚡ 10x Faster Outreach:** Build dialer queues directly from Pipedrive Activity Lists and power through leads automatically with Power or Parallel dialing.
- [How Dentakay grew call volume by 2.5X with Power Dialer](https://www.cloudtalk.io/customer-stories/dentakay)

**🤖 24/7 AI Agents:** Handles inbound and outbound calls and logs structured data (Intent, Summary, Order IDs) to Pipedrive automatically.
- [How Circle Gym Got 150% More Bookings with AI Voice Agents](https://www.cloudtalk.io/customer-stories/circle-gym/)

**🧠 Granular Analytics and AI Insights:** Not only does it give you granular analytics, but CloudTalk also auto-logs Call Summaries, Sentiment Analysis, Topics and more directly into Pipedrive Activities.
- [How Capitalo cut manual analysis by 80%](https://www.cloudtalk.io/customer-stories/capitalo)

**⚙️ Smart Mapping:** Sync CloudTalk Dispositions to Pipedrive Activity Types for clean, instant pipeline reporting.

Nurture my leads

Communicate with leads

Automate my pipeline and data

Manage my accounts

Support my customers

CloudTalk: AI Dialer & CTI for Pipedrive

**WhatsApp conversations sync directly to Pipedrive — group chats, calls and attachments, for every type of WhatsApp account: regular WhatsApp, WhatsApp Business app and WhatsApp Business API (WABA)**

TimelinesAI automatically saves WhatsApp messaging into Pipedrive activities — including messages reps send from their phones. Contacts match by number to existing Leads or Deals, or are created new — with notifications for every chat, Leads included.

**WhatsApp group chats — synced**
Group conversations appear on the linked Deal or Lead, so nothing discussed in WhatsApp groups is lost.

**WhatsApp calls — logged**
Call attempts and duration land on the timeline; WhatsApp call activity shows in reports.

**WhatsApp attachments — synced**
Images, documents and voice notes from WhatsApp land on the record.

**Any WhatsApp number — no Meta Business Portfolio needed**
Connect personal or business numbers via QR, simple as WhatsApp Web — or run WABA numbers alongside. Keep your existing accounts.

**No per-message fees — WABA or QR, your choice**
From Oct 2026, Meta bills replies sent via the WhatsApp Business API. We support both — and replies via our QR channel stay free. Flat per-seat pricing.

**Works on every Pipedrive plan, including Lite**

**Build your own flows — MCP + API included**
Connect WhatsApp to Claude or ChatGPT via MCP, or automate WhatsApp flows with our API.

**Free 10-day trial**
Try the WhatsApp + Pipedrive integration — WhatsApp history appears in minutes.

WhatsApp and Pipedrive integration by TimelinesAI

## Handle Pipedrive tasks inside Outlook with Pipedrive for Outlook Integration

Connect Pipedrive and Outlook by adding access to Pipedrive data straight from Outlook and manage your sales without switching windows. The **Pipedrive for Outlook app** lets you see your contacts, organizations, deals, activities, and notes right where you handle your emails. It’s perfect if you’re already **using Outlook** and want to keep everything in one place.

### What You Can Do with the Pipedrive for Outlook App:
- **Access Vitals in Outlook:** Keep track of your Pipedrive data like contacts and deals directly in Outlook.
- **Add Info on the Fly:** Easily create new contacts, deals, and notes in Pipedrive from Outlook, keeping everything synced.
- **Works Everywhere:** This app works with Outlook whether you're on your desktop (Windows and Mac) or online. Make sure you’re using the latest version of Outlook to keep things smooth.

With the **Pipedrive for Outlook app**, you can streamline how you manage your sales right from your email, making it simpler to keep up with your deals and client info without the hassle of juggling apps.

Pipedrive for Outlook is all about making Outlook users' days easier and helping you focus.

You can try Pipedrive for Outlook for free for 7 days, to make sure it works for you and your business' workflow. After that, a paid subscription is required.

Pipedrive for Outlook

Trusted by 23,000+ companies, Aircall delivers intelligent voice agents, calling, sms, automated workflows, and real-time coaching — with the security posture and admin controls Pipedrive customers need to drive deals forward.

Inside Pipedrive, every call and SMS logs as an activity against the right deal, contact, or organization.  Aircall's AI call summary writes into the activity note, the recording attaches to the deal, and last-activity-date updates automatically, keeping the pipeline accurate without rep effort. 

Reps click-to-call from any deal or contact, use the Aircall Power Dialer to work through call lists in one click, and drop voicemails instantly — saving up to 5 hours per rep per week. Inbound callers are matched to their deal stage in real time. Two-way contact sync keeps both tools in lockstep. Reps log calls and SMS without thinking about it, walk into every conversation knowing the stage, and focus on deals that matter.

Live in minutes, no IT required.

Aircall helped Zizoo increase calls per rep by 47% and bookings per rep by 31%. CrowdProperty ran 285% more outbound calls and lifted answer rates from 60% to 97% — moving more pipeline without adding headcount.

Book a demo or get free access to start dialing today.

Aircall

Kixie is a powerful calling and texting engagement platform for  Pipedrive. Kixie's suite of advanced features leverage the power of AI and automation so revenue teams can perform at the highest level.

Calls, texts, dispositions and activities are logged automatically in Pipedrive, eliminating the need for the tedious manual record-keeping that slows down salespeople in their day-to-day activities. 

### Key Features:
- **Multi-line PowerDialer:** Boost productivity tenfold by dialing up to 10 numbers simultaneously
- **Seamless integration** logs calls, call recordings and summaries, outcomes, text messages, and other activities to Pipedrive
- **ConnectionBoost:** Advanced local presence lets users call from a number with the same local area code as the person they’re calling
- **Conversation Intelligence** leverages AI to track sales calls, coach your team, and automatically log call summaries in Pipedrive
- **Automatic DNC list compliance** makes it easy to follow DNC regulations without bogging your agents down with unnecessary manual list-checking
- **Live call coaching** allows managers to listen to live calls and "whisper" advice or feedback to trainees
- **Voicemail drop:** Leave custom pre-recorded messages with a single click, without having to wait for the “beep”
- **SMS templates** with dynamic fields
- **Click-to-call** from Pipedrive, and any other webpage
- **Full suite of call center features** including IVRs, ring groups, call queues, and dynamic routing

Kixie PowerCall & SMS

It's essential to keep track of your upcoming meetings, whether business or private. This Pipedrive-Calendly integration syncs not just your meetings with Pipedrive but also the meetings of the entire Calendly organization. 
Book appointments, view the history and access the booking links of all the Calendly users.

Schedule appointments as and when required, and have a record of the same within the contact in the form of Notes and Activities. Furthermore, reschedule or cancel appointments from the Note/Activity added. Such changes made would be recorded within the contact as well. Also, go through the upcoming and past Calendly appointments under event history, and access the booking links of each agent and generate single-use links to be shared under Event Links.

Whenever a client schedules a meeting using your Calendly booking link, sync the meetings into Pipedrive based on your requirements using the various options available. Also, map the Calendly events to the Pipedrive users based on their Calendly & Pipedrive email id.

Utilize the power as the CRM admin to enable and disable Pipedrive users to use the authorized Calendly account.

Calendly Events for Pipedrive

> **If you have been using Pipedrive's Native WhatsApp solution already, you can easily migrate to our app.**

- With our Twilio integration, you can use SMS & WhatsApp seamlessly. 

- We provide dedicated inbox system, where you can see all the conversation in one place with agent assignment, templates & status labels for each conversation

- Automatically create leads when your clients send SMS / WhatsApp.

- You can also use WhatsApp or SMS to start a new conversation with your Pipedrive Contacts, Organizations and Deals. 

- Send SMS to multiple contacts at once and save time. 

- Simplify the process of sending Twilio messages using the Pipedrive filters to add contacts within the filter. 

- All messages that you send and receive will be recorded in Pipedrive. 

- Allow multiple users to receive desktop notifications for your incoming Twilio messages. 

- As the admin of the CRM, restrict which of the users can access your Twilio inbox.

Twilio SMS & WhatsApp for Pipedrive

Fireflies is an AI voice assistant that helps transcribe, take notes, and complete actions during meetings. Our AI assistant, Fred, can capture meetings across all the leading web-conferencing platforms including Zoom, Google Meet, Webex, & Microsoft Teams.

With the Pipedrive + Fireflies integration, Fireflies captures/transcribes meetings and then logs activities + notes automatically under the appropriate contact inside your Pipedrive.

Fireflies will fill out call log details, AI generated meeting notes, as well as a link to the transcript and recording. Our goal is to help streamline all the busy work needed to fill out the CRM after every call.

With the Pipedrive-Fireflies integration, you can focus on the conversation and forge more powerful relationships because you no longer need to take notes during calls. Your meeting notes and complete transcriptions will automatically route straight to your contact and deal records in Pipedrive.

Fireflies.ai - Recording & Transcription

**Wazzup — the leading integration for WhatsApp, WhatsApp Business API, Telegram, and Instagram in Pipedrive**

- Top-notch support team, available 24/7
- 3-day free trial
- 5-minute setup — no developers needed

[Sign up for Wazzup and test it free for 3 days](https://app.wazzup24.com/signup?utm_source=pipedrive&amp;utm_medium=marketplace&amp;utm_campaign=discription&amp;utm_content=signup)

**Manage sales on WhatsApp, WhatsApp Business API, Telegram, and Instagram directly from Pipedrive**

WhatsApp, WhatsApp Business API, Telegram, and Instagram.
Connect one channel or all of them at once

**Sell with ease**

Customer messages go straight into Pipedrive. Sales reps can instantly see the full context and pick up the conversation right from the CRM

**Full visibility and control**

The head of sales can see every customer conversation and track how the team communicates with customers

**Stay in touch with customers anytime, anywhere**

Whether standing in line at an ATM or grabbing coffee, sales reps can send messages, documents, and images from the Wazzup mobile app. Every customer chat is automatically saved to Pipedrive

Wazzup (WhatsApp, Telegram and Instagram)

Klenty integrates with Pipedrive CRM and helps your SDR team engage contacts across multiple channels, improve dialing volume, maximize connect rates, and book more meetings. Call notes, outcomes, and AI-generated summaries sync back to Pipedrive after every call.

**KEY FEATURES**

1. **Auto-Import** - Klenty auto-imports your Pipedrive records at the person, deal, and contact level into cadences automatically.

2. **Field Mapping** - Map standard and custom Pipedrive fields to Klenty automatically. Choose which fields to enable so your data is always accurate.

3. **Bi-directional Sync** - Keep all data in both Pipedrive CRM and Klenty in sync always.

4. **Multi-Channel Outreach** - Run email, calls, and SMS sequences for your Pipedrive contacts and deals inside Klenty.

5. **Power Dialer and Parallel Dialer** - Dial an entire list sequentially in one click or multiple lines simultaneously.

6. **Connect AI** - Rotate call-from numbers, match local caller IDs, pick the best time to dial, and monitor number health to stay off spam lists.

7. **User Interface Actions** - Add contacts to cadences, start or stop cadences, and make calls directly from inside Pipedrive CRM.

8. **Triggers and Actions** - Create Pipedrive activities based on Klenty trigger events like email opens, replies, and calls attended.

9. **Deal Stage Automation** - Trigger the right Klenty playbook every time a deal moves to a new stage in Pipedrive CRM.

Attract new leads

Qualify my leads

Klenty

lemlist is the only cold outreach tool that helps you reach inboxes and get replies. 

If you’re struggling to find people interested in buying your product, try lemlist.

You can build your lead list with verified emails, write and personalize at scale, and send cold emails that actually get customers.

✓ 14-day free trial ✓ No card required ✓ 100 free leads included ✓ Free features to avoid spam

As an all-in-one outreach solution, lemlist allows you to:

→ Find buyer-ready prospects and their contact details with minimal effort directly on the platform, using the most accurate and up-to-date database of 450 million leads. 

No more wondering where your next interested buyer will come from.

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Don't know how to write campaigns that get replies? We've got you covered.

→ Create multichannel campaigns with advanced conditions.

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→ Avoid the risk of ending up in spam folders by using the most advanced warm-up and deliverability booster available on the market [for free].

No more worrying about your emails landing in the spam folder.

Over 37,284 users have put their prospecting on autopilot mode and generate $11 million in revenue monthly with lemlist.

lemlist

Molly is Overpath's AI sales assistant, built for revenue teams that run their pipeline in Pipedrive. She keeps deals accurate and moving so reps spend less time on admin and more time selling.

**What Molly does with Pipedrive**
- Two-way deal sync: stage, value, close date, owner and custom fields stay current in both systems.
- Automatic activity logging: call and meeting summaries, plus notes, are logged to the right deal, person and organisation.
- Task follow-through: tasks Molly creates or completes sync to Pipedrive activities, so nothing is missed.
- Slack and chat actions: update a deal, log a note or create a follow-up task from Slack or chat, and it lands in Pipedrive automatically.

**Why teams use it**
Molly turns calls and conversations into structured CRM updates, so your Pipedrive pipeline reflects what's actually happening in each deal, without reps doing manual data entry after every call.

Connect your favorite apps or easily find new ones

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