Highways.io is designed to bring your Intercom inbox closer to Pipedrive. Fewer tabs mean less switching and more productivity for your team. Installation is simple, clean and designed to work directly from your Intercom Inbox.

Features

- create deals in the Intercom inbox
- view deals in the Intercom inbox
- search and open Pipedrive deals from Intercom
- monitor deals in real time from within Intercom
- create and view Pipedrive contacts

Automate my pipeline and data

Support my customers

Highways

Re:amaze Live gives your team unparalleled insights into your site and app activity. Allow everyone on your team to browse through a list of active customers, see what they're doing, where they're from and contact them with targeted one-on-one messages.

Build your self-help center with Re:amaze FAQ and host it on its own domain or embed it within the Re:amaze Chat or inside your site or app. Re:amaze FAQ is fully customizable to fit the needs of your brand.

Pipedrive integration features:

View Pipedrive contacts and deals from within Re:amaze conversations
Other Features:

- Customer satisfaction surveys
- Multi-brand management
- CRM and contact management
- Team collaboration and staff notes
- Event tracking
- Automated workflows
- Customizable email templates
- Automatic collision detection
- Notifications, tags and filters
- Response templates
- Conversation permalinks
- Autoresponders
- Roles and permissions
- Advanced reporting
- Plug-and-play embed builder
- iOS and Android apps

Nurture my leads

Communicate with leads

Manage my accounts

Re:amaze

**RingCentral SMS MMS for Pipedrive**

Effectively communicate with your clients worldwide by rapidly sending and receiving personalized or templated SMS/MMS messages. 

**How We Boost Your Business?**

SMS marketing elevates customer engagement through the direct delivery of personalized messages, updates, and promotions to their audience's mobile devices. This streamlined communication strengthens customer relationships, encourages quick responses, and enhances overall CRM strategy effectiveness.

**Why are personalized messages good for businesses?**

Personalized messages make customers more interested and happy. They help businesses connect better with customers, sell more, and make customers like their experience more.

**Outbound & Inbound**: All inbound and outbound messages will be automatically recorded under their respective Deals, Contacts, or Leads in the Notes section with a timeline.

**SMS History / Inbox**: Manage and view both incoming and outgoing messages in a conversational format by tracking them in one centralized location.

**Templated Messages**:  Save unlimited templates for sending personalized messages.

**Bulk SMS**: Seamlessly send bulk messages with just a few clicks.

**Automated SMS**: Automate the Templated or customized SMS.

**SMS Number**: If your business doesn't have an SMS number, no problem – you can purchase one from us.


**Pricing**

$39/month or $429/year with a 9% yearly discount. For any queries reach us at *help@oapps.xyz*

RingCentral Bulk SMS for PipeDrive

Zoho Desk, the industry's first context-aware customer service software now integrates with Pipedrive, the first CRM designed by salespeople. This integration will bridge the gap between sales and support, empowering your support teams to solve tickets faster, and with better context. Here's what you can do with this integration:

-  Export crucial contact information such as name, email address and phone numbers from Pipedrive to Zoho Desk. So, when a ticket comes in, you know who it's from instantly. Using this context, agents can check past tickets and pending issues. 

-  If there are sales deals associated with a given contact, this information will be made available to you. View the number of deals, deal sizes and other notes left by sales reps within Zoho Desk.

-   View a record of all past activities a contact has engaged in, including calls, meetings and tasks

-  In the event that you accumulate valuable contact information, you can create and manage contacts directly from your Zoho Desk account. Newer contacts will be synced with your Pipedrive account automatically.

Zoho

Pipedrive & Clerk Chat: bring all your contacts to Clerk Chat to enable 1:1 and marketing campaigns across:

- SMS
- WhatsApp
- iMessage (soon)

Clerk Chat helps you close your deals faster by allowing you to message your leads, prospects, and contacts all from one gorgeous and intuitive interface.

Filter your contacts based on properties you set in Pipedrive and build comprehensive lists to help you drive conversations that build engagement.

**Features our customers love:**
- Send 1:1 messages and high-volume campaigns
- Have control over your team with flexible permissions
- Integrate with leading platforms like Microsoft Teams, Zoom, Salesforce, RingCentral and more
- View analytics to understand usage, growth, and response rates
- Export conversation history and logs to your eDiscovery tool of choice (Azure, Purview, and OneDrive)

Qualify my leads

Clerk Chat

With Nicereply’s Pipedrive integration, you can gather feedback while your customers still remember the interaction with your team.

The moment your deal is won or lost, your contact will receive an automated survey. 

Customers’ feedback is immediately visible in the rated deal, complete with a numerical value and comment.

You can choose from multiple “Satisfaction Metrics” and “Scales.” Use customizable CSAT surveys to evaluate aspects that influence win rates, such as communication or product features.

Evaluate customers’ experience as a whole and identify your promoters with “Net Promoter Score.”  How many hours after completion of a deal should your customers receive the survey? It is up to you to define this timespan!

Connect your Pipedrive account with Nicereply and within minutes you can:

- See all the ratings in the relevant deal and set automations based on it
- View your rating feed where all feedback is linked to the rated deal
- Customize the look and content of your surveys
- Get a quick overview of your team's performance with our all-in-one dashboard featuring CSAT, CES 2.0 and NPS ratings, trends and charts
- Measure “Customer Satisfaction” (CSAT), “Net Promoter Score” (NPS) and “Customer Effort Score” (CES) per agent, team or company-wide
- Distribute surveys for deals from specific Pipelines or with specific Labels
- Set goals, track KPIs, generate reports and more!

Attract new leads

Nicereply

NUACOM is a modern cloud phone system equipped with all the features your sales and customer service teams need.

Our integration with Pipedrive provides your team with the ability to make calls directly from the Pipedrive interface. Our “Click-to-call” feature empowers your sales team to make more calls with less effort while also eliminating misdialing.

Call recordings are available for download directly from Pipedrive with the click of a button.

Call logs are saved on the contact's page for future reference.

Notes can be added to a call's activity.

NUACOM

PressOne is a telephone integration that allows you to manage your call-based customer interactions. With PressOne, you can make and receive calls directly from your Pipedrive CRM. It allows you to take notes, record calls and gives you access to your CDR (Call Detail Records).

PressOne Africa

We connect local businesses to the rest of the universe with a powerful VoIP business phone system.
Send and receive SMS from Pipedrive.
With the app, you can see all SMS sent to a contact and reply from within Pipedrive. All call history will be synced under your contacts and deals.

Reliable PBX

Replypad is a [shared inbox software for teams](https://www.replypad.com/blog/shared-inbox-software/), a customer communication tool that integrates with Pipedrive CRM. Replypad helps you manage shared inboxes like support@, info@, and finance@ as a team.

Organize all conversations in one place with clear owners, collaborate on customer communication, respond faster and deliver an exceptional customer experience. Replypad enables teams to work more efficiently, automate workflows and eliminate manual, tedious and repeatable work.

The integration with Pipedrive brings information from your CRM into the conversation in Replypad. Using the integration, your team has full context on each customer they respond to, right where they need it most. Details include phone numbers, organization, recent notes and information about open, lost and won deals – the amount, pipeline, stage, status, latest notes and more.

Using this app, you can provide better and faster responses and no longer need to switch tools endlessly. 

In addition, Replypad offers tools to get more things done as a team:

- Reporting and analytics
- Saved  responses
- @mentions
- Draft messages
- Snooze!
- Undo send
- Scheduled replies
- Review drafts composed by others
- Bulk actions
- Multi-brand and dynamic signatures
- Label and categorize conversations
- Advanced search
- Collision detection
- Unified team inbox
- Additional [shared inbox software](https://www.replypad.com) features

Replypad

Ringover delivers the best and widest range of communication channels in the market for high-performing sales teams. **Calling, texting, video, conversation, syncing to WhatsApp, Slack, Instagram** & more, along with an industry-leading integration within Pipedrive. 

Bring advanced communication into Pipedrive to experience click-to-dial, automatic logging and syncing of sales rep notes and tags. Access prospect or client information through the dynamic Ringover dialler and sync WhatsApp interactions to deals.

**✨ Why use Ringover x Pipedrive?**

- **Convert prospects & close deals at scale:** Reach prospects 10x faster from Pipedrive in just one click. Get a personalised in-dialer display of caller data to help drive a more meaningful conversation. 

- **Set sales tasks on auto-pilot:** Auto-save call logs, SMS, sales rep notes and tags directly in Pipedrive. Improved two-way syncing between Pipedrive and Ringover allows your contact's information to be updated in mere seconds.

- **WhatsApp syncing:** Have 1:1 conversations with clients via WhatsApp and auto-save every interaction in Pipedrive for a streamlined experience.

- **Conversation insights (Add-on):** Empower your sales teams with the latest AI solutions that analyse, summarise, translate and transcribe text and audio conversations, right into Pipedrive.

- **Admin flexibility:** Manage and customise all your syncs and workflows for your entire team working in Pipedrive right down to the agent level.

Ringover

CallGear is an online service that shows you where your phone leads come from. Monitor your metrics in simple-to-use dashboards or integrate CallGear with other analytic tools.

CallGear is ideal for 🎯

- Consulting and professional training
- Real estate
- Сar dealerships

With CallGear you can💡

1. Apply call tracking to your website and see which keywords visitors use before they land on your webpage
2. Add a callback widget to your website and help your website visitors engage with you by requesting an automated callback
3. Save money by using CallGear Virtual PBX instead of traditional GSM telephony and create your own IVR, call routing scenarios and much more

Why combine CallGear and Pipedrive? 🤜🤛

With CallGear your contact, lead and deal cards are created automatically the moment you receive a call from a new lead. You can assign your managers to contacts, leads and deals so that all calls route to customers manager. Make calls with our telephony extension and listen to call recordings in the Pipedrive interface.

Connect your favorite tools or easily find new ones

Support my customers

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