Text Request is a business texting platform that works in step with your existing teams, tech and tactics to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers. 

By integrating Text Request with your Pipedrive account, you’ll be able to:

- Text contacts directly from Pipedrive with click-to-text, using our [Chrome extension](https://chrome.google.com/webstore/detail/text-request/gimeeobdkmpbhobaoeoknmhknnfpfopp)

- Text from multiple phone numbers connected to your Text Request account (e.g., each sales rep can text from their own line)

- Sync messages from Text Request to Pipedrive (messages will show under a contact’s notes)

- Use our SMS Chat to bring in more leads from your website

This gives your sales team the #1 most effective channel for getting customers’ attention, text messaging, right in your Pipedrive account, so that you can close more deals without a sweat.

Nurture my leads

Communicate with leads

Manage my accounts

Text Request

Make customers happy by adding a personal touch to your customer experience while lowering call volume and resolving more issues. Textline is a business text messaging platform that offers the best customer support workflow, team collaboration and process automation tools. We add SMS and MMS capabilities to your existing landline or give you a new, textable phone number in your local area code. Your team shares one or more phone numbers for responding to customer inquiries while easily managing multiple conversations simultaneously. 

Key Features

- Shortcuts – Store templates for frequently used messages 
- Transfers – Transfer text messages, similar to transferring phone calls
- Notifications – Receive desktop, email and mobile alerts 
- Auto Responses – Use automated greetings and away messages
- Whispers – Leave private notes for internal team discussions
- Metrics – Understand customer interactions and monitor team performance
- MMS – Send and receive photos, videos and attachments 
- Address Book – Sync all Pipedrive contacts into Textline

Support my customers

Textline

Transpond is an email marketing and marketing automation platform that is completely integrated with Pipedrive. The platform enables your business to quickly design and schedule marketing automations and marketing campaigns that are entirely in sync with your Pipedrive account.

- Real-time sync of Pipedrive contacts and leads
- Campaign and automation results
- Cutting-edge drag-and-drop email editor
- Easy, powerful campaign creation
- In-depth analytics and reporting
- Drag-and-drop automation editor
- Send transaction emails
- Design double opt-in signup forms, and landing pages
- Website tracking
- Send messages to up to 1,000 contacts per month for free!
- And much more

Qualify my leads

Automate my pipeline and data

Transpond

-Send messages

Send RingCentral messages to people, deals and organizations: 

1. Select any contact and click on "Send RingCentral Message" from the dropdown menu on the right 
2. Select your RingCentral sender
3. Enter the message and click on "Send SMS"
4. Insert user fields, person/organization/deal fields, templates and emojis

-Send bulk messages

1. Select contacts from the people, organizations or deals page
2. From the dropdown menu on the right-hand side, select "Send RingCentral Message"
3. Select the RingCentral sender
4. Add contacts to the bulk message
5. Click on "Add Recipients" by entering the contact number or selecting a Pipedrive filter
6. Enter and send your message

-Message history

View the details of sent message under the Notes section within person, deal or organization.

- Manage app users

Pipedrive admins can enable multiple users to access their RingCentral credentials. 
Click on your profile within the extension interface and select "Manage app users." Here, the admin can view the list of users and add or remove the users for using the RingCentral account.

- Incoming messages

Click on your profile. Then, on "Incoming messages," where you can select the module to add the messages to.

Ultra RingCentral SMS for Pipedrive

**Disclaimer:** ***This app is intended for users in Armenia, and only users with a +374 phone number can sign up for this integration.***

Effortlessly connect your telephony system with Pipedrive to supercharge your sales and support workflows. Our application is designed to bridge the gap between customer communication and CRM management, making it easier for your team to stay organized and efficient.

**Key Features**

 1. Automatic Lead and Contact Creation:
Never miss an opportunity! The app checks whether a caller exists in your Pipedrive CRM. If not, it automatically creates a new lead or contact, ensuring every interaction is accounted for.

2. Caller Identification in Real-Time:
When a call comes in, the app instantly pulls relevant information from Pipedrive, such as the contact's name, company, and history, allowing your team to provide a personalized experience.

3. Call Logging and Activity Tracking:
Every call—both incoming and outgoing—is automatically logged as an activity in Pipedrive. Call details, such as timestamps, durations, and notes, are saved, giving you a complete record of customer interactions.

4. Seamless Integration:
The app works behind the scenes to connect your telephony system with Pipedrive, requiring minimal configuration while offering maximum functionality.

5. A call widget that connects your telephony to Pipedrive. User can dial, receive call, and manage conversation using their assigned SIP extension directly from the CRM interface.

Attract new leads

V-office

Connect with Pipedrive contacts through the SMS and social media channels available on Vonage's cloud communications platform. Initiate a conversation with contacts within people, organizations and deals.

Within any contact from the people/organizations/deals module, click on "Send Vonage Message" from the dropdown on the top right corner. Select your Vonage channel. Type in your message. You can also insert templates, user fields, person fields and emojis into your message. Click on "Send Message" to send the message.

Connect with multiple contacts at once with the help of bulk messages. Select all the required contacts and click on Send Vonage Message in order to send a bulk message. Easily send bulk messages using Pipedrive filters to contact a specific set of customers.

View the history of Vonage messages sent through Vonage within Pipedrive CRM under the Notes section within the respective contact.

The Pipedrive admin can enable users to use their Vonage account and determine the users who can access this feature.

Vonage - Nexmo SMS for Pipedrive

Gallabox’s Pipedrive integration brings the power of WhatsApp messaging directly to your CRM with an intuitive conversation widget. This feature enables sales teams to manage WhatsApp conversations seamlessly within Pipedrive, ensuring faster and more efficient communication with leads and customers.

**Why Use Gallabox?**
Managing customer conversations across multiple platforms can be a hassle. With Gallabox's conversation widget, you can centralize WhatsApp communication within Pipedrive, streamlining your workflow and enhancing customer engagement.

**Key Benefits**

**Centralized Communication:** Access and manage all WhatsApp conversations directly within Pipedrive.

**Faster Response Times:** Quickly engage with leads and customers without switching between apps.

**Improved Efficiency:** Keep all your conversations organized and easily accessible alongside your deals and contacts.

**How to Get Started**
1. Log in to your Gallabox account.
If you don’t have an account yet, sign up [here](https://app.gallabox.com/signup?utm_source=referral&amp;utm_medium=pipedrivemarketplace&amp;utm_content=signup).
2. Go to the Integrations Module and select Pipedrive
3. Install the Extension and create the integration
4. Start using the Gallabox widget in Pipedrive.

**About Gallabox**
Gallabox is a messaging-based sales and marketing platform that helps businesses improve customer engagement and drive results through streamlined workflows and integrations.

WhatsApp Business Messaging

### Transform WhatsApp Web into Your Pipedrive CRM Powerhouse

MessageHub seamlessly integrates WhatsApp Web with Pipedrive through a Chrome extension, enabling sales teams to manage WhatsApp conversations directly from their CRM workflow.

### 🚀 Key WhatsApp CRM Features

**WhatsApp Contact Sync**
- Instantly add WhatsApp contacts to Pipedrive
- Auto-match phone numbers with existing records
- Works with WhatsApp Business &amp; personal accounts

**Deal Management from WhatsApp**
- Convert WhatsApp chats into deals instantly
- Update deal stages without leaving WhatsApp Web
- Close deals directly from chat interface

**WhatsApp Messages as Notes**
- Save WhatsApp conversations to deals/contacts
- Sync chat history, media, and voice messages
- Keep complete WhatsApp context in Pipedrive

**Activities &amp; Follow-ups**
- Schedule tasks while chatting on WhatsApp
- Track calls and meetings from WhatsApp Web
- Complete activities without switching tabs

**WhatsApp Templates**
- Create reusable message templates
- Use dynamic fields for personalization
- Share templates with your team

### Why MessageHub?

✅ No WhatsApp API needed - uses WhatsApp Web
✅ Real-time sync with Pipedrive CRM
✅ Multi-language support
✅ 7-day free trial

WhatsApp Web and Pipedrive by MessageHub

Integrate Pipedrive with Wooxy to sync contacts added/updated and their respective details into your default contact list.

For example, if you make changes to a contact's details in Pipedrive, the updated version will appear in your Wooxy default contact list.

Additionally, connect Webhooks when creating this integration with Wooxy to receive data back about contacts the moment an event occurs with them.

Wooxy

ZBrain's AI Copilot for Sales is an integrated AI solution designed to enhance your sales process within Pipedrive. With four key features, AI Copilot for Sales boosts sales team productivity, empowering your team to drive more sales.

**Generate Executive Summary:** It automatically creates the executive summary of each deal by reviewing past activities, notes, deal history, and emails sent and received. The summary includes key events and understanding of the deal.

**Identify Issues:** It identifies gaps and issues by reviewing deal details, meeting notes, deliverables, and all historical data for a deal. It includes specifics on what went wrong and what parties are involved. It helps the team identify and fix any communication gaps.

**Suggest Next Best Action:** It suggests the next best action item by looking at the latest activity and data in Pipedrive. A suggested action could be sending an email, drafting a document, making a phone call or any other step you use in your organization. It also drafts the agenda or content of the suggested action item.

**Fine-tuning of LLM for each organization:** Using the Zbrain enterprise plan, an organization can use a proprietary fine-tuning model built for them and hosted in a private environment.

Immediately increase the sales team's productivity by giving them immediate access to the deal summary, insights and drafted content for the next best action item.

Other use cases

ZBrain AI Copilot for Sales

**Principais características**

• Ao aprovar um template de Whatsapp, você pode enviar mensagens via Whatsapp para fazer follow-ups com seus leads, agendar reuniões, fazer submissão de contratos pós-negociação e muitos outros usos;

• O aplicativo integra-se ao ZenAPI para envio de notificações e mensagens pelo canal Whatsapp (https://zenapi.zenvia.com/);

• Para utilizar as funções do app via canal WhatsApp, será necessário configurar a integração dos dados ** Token ** e ** SenderID **, obtidos diretamente com a equipe do Zenvia Business.
Se você ainda não é cliente, preencha o formulário contido neste link para receber um contato de nossa equipe: https://www.zenvia.com/checkout/partner/pipedrive.

Zenvia - Notificações Whatsapp

Zig is an AI sales execution platform that helps revenue teams remove repetitive admin work and keep every deal moving inside Pipedrive.

With the Zig and Pipedrive integration, teams can connect their CRM data, sales activities, inbox signals, and deal context so Zig can understand the current state of each opportunity. Zig then helps automate the operational work that usually slows sales teams down, such as activity logging, follow-up reminders, contact enrichment, CRM updates, and surfacing the next best action for each deal.

Instead of forcing reps to switch between multiple tools or manually update records, Zig works alongside Pipedrive to keep pipeline data cleaner, more accurate, and easier to act on. Sales reps can spend less time maintaining CRM hygiene and more time having meaningful conversations with prospects and customers.

For managers, the integration improves visibility into what is happening across the pipeline. Deal activity, follow-ups, and execution signals become easier to track, helping teams reduce missed opportunities, improve follow-through, and maintain a CRM that better reflects reality.

Zig is useful for teams that want Pipedrive to remain their central sales system while adding an AI execution layer that helps sales work happen faster, more consistently, and with less manual effort.

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