Integração Sinplea + Pipedrive

A integração entre o PABX em Nuvem da Sinplea e o CRM Pipedrive proporciona uma experiência unificada e eficiente para a comunicação e gestão de vendas da sua empresa.

Por meio dessa integração, é possível:

Click to Call (Clique para Ligar): Realize chamadas telefônicas diretamente a partir do Pipedrive com apenas um clique, facilitando o contato com clientes e prospects sem a necessidade de discagem manual.

Identificação Automática de Chamadas: Ao receber uma ligação, o sistema identifica automaticamente o contato e exibe as informações no CRM, permitindo um atendimento mais ágil e personalizado.

Registro e Gravação de Chamadas: As ligações realizadas e recebidas ficam registradas na linha do tempo de cada negócio ou contato dentro do Pipedrive, com opção de gravação (quando ativada), o que garante rastreabilidade, histórico completo e melhoria contínua do atendimento.

Essa integração foi desenvolvida para aumentar a produtividade das equipes de vendas, melhorar o relacionamento com os clientes e garantir maior controle sobre o processo comercial, tudo em um só ambiente.

⚠️ Importante: O aplicativo da Sinplea oferece suporte exclusivo para o idioma português (Brasil). O funcionamento em outros idiomas ou regiões pode ser limitado ou não ocorrer como esperado.

Communicate with leads

Manage my accounts

Sinplea Telecom

### **Disclaimer**: This add-on works only with Czech names.

Make your communication in Czech more personal and natural — automatically!

The **Smart Czech Names by Dáváme** app brings Czech name declension directly into your Pipedrive, allowing you to generate personalized salutations according to Czech grammar such as:

👉 “Vážený pane Novotný”, “Vážená paní Novotná”, or “Vážený Pane Petře Novotný” — all in perfect Czech grammar.

No more awkward or generic greetings — just smooth, automated personalization that sounds like a human wrote it.

---

### ✨ Key Features
🧠 Automatically generate Czech salutation based on contact name  
📝 Choose between three salutation types:  
  * Full name → **pane Petře Novotný**  
  * Last name → **pane Novotný**  
  * First name → **pane Petře** 

⚙️ Works organization-wide – settings apply to all users in your company  
🔒 Only an Admin can install/uninstall the app (for better control)  
💬 Compatible with email templates, automations, and workflow actions  
🧩 Smart logic – if a name doesn’t match the selected type (e.g., missing last name), no changes are made

Nurture my leads

Smart Czech Names by Dáváme

- Smart email outreach automation: Personalize email outreach at scale with dynamic content. Run A/B tests. Open-rates click-tracking and advanced reply detection. Email safety throttles to help prevent spamming
- Reach your prospects' inbox with built-in features like email validation, campaign warm-ups and spam test reports
- Manage team members with flexible roles and permissions
- See the complete context of your emails when replying to your prospects with SmartReach's Inbox; tailor-made for email outreach
- Infer the best strategies from detailed reports for campaigns, templates, best sending times, lists and a “Team Leaderboard.” Focus on your winning strategies to get more leads for your clients

=========
**SmartReach + Pipedrive = Hassle-free sales success
**
If you are looking for an email outreach tool that can integrate with your Pipedrive CRM, SmartReach.io is your ideal choice. You can create your own workflows between your Pipedrive and SmartReach.io accounts. 

For example: 

When a new prospect is created/updated, automatically create or update a contact in Pipedrive -- When emails are sent/opened/bounced/invalid/replied/links are clicked on SmartReach.io, automatically update the activity in Pipedrive.

When new contacts are created in Pipedrive, automatically create or update Prospects in SmartReach.io. 

Create custom fields and Custom Prospect Categories in SmartReach.io to match those in Pipedrive.

Attract new leads

Qualify my leads

SmartReach.io

Softphone.Pro is a SIP softphone for Windows and macOS. It's designed for call center agents and sales professionals. 

•	**Integration with Pipedrive**

Softphone.Pro for Pipedrive CRM displays contact or company names matching the caller phone number in the incoming call notification and active calls windows. You can also click on the contact's full name to open its page in Pipedrive CRM.

•	**Save time and answer calls faster**

Call center agents use their softphones hundreds of times a day. That's why we've created a friendly interface with larger buttons. Perform any action in just two clicks.

•	**Gauge performance metrics easily and in real-time**

Analyze staff performance with 15 online reports, charts and a detailed call log with a click-to-play feature. For more in-depth analysis, export your call log data to Microsoft Excel with just a few clicks.

•	**Webcam monitoring, screen capture**

With the help of our webcam monitoring and screen capturing function, you can listen to the agent's conversation or observe their actions during the call and ACW and see what they do all day.

•	**Remote configuration and security**

Your team will install a pre-configured program, so IT specialists don't need to set up and establish a remote connection to their computer. Plus, users can't view or update softphone settings by themselves.

Softphone.Pro

SwitchboardFREE is a cloud-based phone system that offers UK business numbers, time of day routing, AI greetings and features that integrate with Pipedrive for automatic contacts sync and call activity logging, such as voicemails, missed calls and answered calls.

SwitchboardFREE

This integration enables you to enhance your in-person lead generation process by automatically exporting contacts from Tapni App & Business Dashboard to Pipedrive CRM. 

Contacts generated through the lead capture form on your Tapni Digital Profile or via the AI Paper Business Card Scanner can be automatically forwarded to Pipedrive, saving you and your team valuable time and improving efficiency. 

Tapni & Pipedrive integration allows you to focus on building relationships and closing deals, instead of spending time manually inputting data.

Tapni Business - Digital Business Card Platform

Text Request is a business texting platform that works in step with your existing teams, tech and tactics to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers. 

By integrating Text Request with your Pipedrive account, you’ll be able to:

- Text contacts directly from Pipedrive with click-to-text, using our [Chrome extension](https://chrome.google.com/webstore/detail/text-request/gimeeobdkmpbhobaoeoknmhknnfpfopp)

- Text from multiple phone numbers connected to your Text Request account (e.g., each sales rep can text from their own line)

- Sync messages from Text Request to Pipedrive (messages will show under a contact’s notes)

- Use our SMS Chat to bring in more leads from your website

This gives your sales team the #1 most effective channel for getting customers’ attention, text messaging, right in your Pipedrive account, so that you can close more deals without a sweat.

Text Request

Make customers happy by adding a personal touch to your customer experience while lowering call volume and resolving more issues. Textline is a business text messaging platform that offers the best customer support workflow, team collaboration and process automation tools. We add SMS and MMS capabilities to your existing landline or give you a new, textable phone number in your local area code. Your team shares one or more phone numbers for responding to customer inquiries while easily managing multiple conversations simultaneously. 

Key Features

- Shortcuts – Store templates for frequently used messages 
- Transfers – Transfer text messages, similar to transferring phone calls
- Notifications – Receive desktop, email and mobile alerts 
- Auto Responses – Use automated greetings and away messages
- Whispers – Leave private notes for internal team discussions
- Metrics – Understand customer interactions and monitor team performance
- MMS – Send and receive photos, videos and attachments 
- Address Book – Sync all Pipedrive contacts into Textline

Support my customers

Textline

Are you emailing your Pipedrive contacts and getting lost in the noise? SMS your contacts instead - get your message in the palm of their hand.

Why use TNZ? We're New Zealand-based, and we understand the NZ and AU markets. With our SMS plugin for Pipedrive, you can communicate directly with NZ/AU/International mobile phones within Pipedrive.

Benefits:
* Send and receive SMS directly within Pipedrive to your contacts, without needing any external tools.
* Send texts from pre-saved SMS Templates and speed up your work
* Mobiles can reply directly to your texts for a two-way conversation
* Shorten long links into short URLs automatically
* Send files inside text messages (automatically converted into a tracked short link)
* Sync contacts to the TNZ Dashboard and send broadcasts, automated reminders and other message types ([voice](https://www.tnz.co.nz/Services/Voice/VoiceCast/) and [email](https://www.tnz.co.nz/Services/Email/)).

Pricing (NZD ex GST, billed monthly):
* $0 /setup
* $20 /month
* 10c /SMS Part to New Zealand and Australian Mobiles
* 20c /SMS Part to Other Regions

Everything you need for an all-round outreach tool. 

Give it a try with a free trial! (30 SMS Credits for 14 Days)

Automate my pipeline and data

TNZ SMS - Send SMS to NZ & AU

Make and receive business calls from your website or Pipedrive, all in one place.

Toky is a full-featured business phone system that allows your customers and team to communicate seamlessly using the internet. 

With virtual phone numbers from around the world, you can stay reachable no matter where your company is based. 

Our Pipedrive integration and other business tools will allow you to get in touch with your contacts with a single click. Toky also logs details of every call you make, so your team can focus on sales and customer support processes.

With an ample set of features, including call recording, voicemail, SMS, speech to text and very affordable rates, you can be sure that your business’ communications needs are taken care of.

Toky

Transpond is an email marketing and marketing automation platform that is completely integrated with Pipedrive. The platform enables your business to quickly design and schedule marketing automations and marketing campaigns that are entirely in sync with your Pipedrive account.

- Real-time sync of Pipedrive contacts and leads
- Campaign and automation results
- Cutting-edge drag-and-drop email editor
- Easy, powerful campaign creation
- In-depth analytics and reporting
- Drag-and-drop automation editor
- Send transaction emails
- Design double opt-in signup forms, and landing pages
- Website tracking
- Send messages to up to 1,000 contacts per month for free!
- And much more

Transpond

-Send messages

Send RingCentral messages to people, deals and organizations: 

1. Select any contact and click on "Send RingCentral Message" from the dropdown menu on the right 
2. Select your RingCentral sender
3. Enter the message and click on "Send SMS"
4. Insert user fields, person/organization/deal fields, templates and emojis

-Send bulk messages

1. Select contacts from the people, organizations or deals page
2. From the dropdown menu on the right-hand side, select "Send RingCentral Message"
3. Select the RingCentral sender
4. Add contacts to the bulk message
5. Click on "Add Recipients" by entering the contact number or selecting a Pipedrive filter
6. Enter and send your message

-Message history

View the details of sent message under the Notes section within person, deal or organization.

- Manage app users

Pipedrive admins can enable multiple users to access their RingCentral credentials. 
Click on your profile within the extension interface and select "Manage app users." Here, the admin can view the list of users and add or remove the users for using the RingCentral account.

- Incoming messages

Click on your profile. Then, on "Incoming messages," where you can select the module to add the messages to.

Connect your favorite apps or easily find new ones

Communicate with leads

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