Softphone.Pro is a SIP softphone for Windows and macOS. It's designed for call center agents and sales professionals. 

•	**Integration with Pipedrive**

Softphone.Pro for Pipedrive CRM displays contact or company names matching the caller phone number in the incoming call notification and active calls windows. You can also click on the contact's full name to open its page in Pipedrive CRM.

•	**Save time and answer calls faster**

Call center agents use their softphones hundreds of times a day. That's why we've created a friendly interface with larger buttons. Perform any action in just two clicks.

•	**Gauge performance metrics easily and in real-time**

Analyze staff performance with 15 online reports, charts and a detailed call log with a click-to-play feature. For more in-depth analysis, export your call log data to Microsoft Excel with just a few clicks.

•	**Webcam monitoring, screen capture**

With the help of our webcam monitoring and screen capturing function, you can listen to the agent's conversation or observe their actions during the call and ACW and see what they do all day.

•	**Remote configuration and security**

Your team will install a pre-configured program, so IT specialists don't need to set up and establish a remote connection to their computer. Plus, users can't view or update softphone settings by themselves.

Communicate with leads

Manage my accounts

Softphone.Pro

**Spruce makes running a heat pump business simpler, faster, and more scalable.**

Instead of juggling clunky tools and drowning in admin, Spruce gives installers one seamless platform to manage everything—from first enquiry to final handover.

✅ Respond to leads in minutes, not days

✅ Turn surveys into full system designs in under 20 minutes — while still onsite

✅ Generate detailed heat loss reports and MCS-compliant proposals in a click

✅ Automate DNO, MCS, and handover packs

✅ Collaborate with your whole team in real-time

Installers using Spruce cut their admin by 50–70%, freeing up time to focus on what really matters: delivering great installs and growing their business.

We’re here to remove the friction, so heat pump installers can lead the UK’s transition to low-carbon heating—without all the hassle.

Using Pipedrive integration, you can connect Spruce and Pipedrive accounts to receive updates about Spruce jobs. This includes events like:
- A new job created
- Job status has changed
- Job Estimate was sent, opened, signed, etc.
- A document like heat loss report, quote, proposal or handover pack was opened, downloaded, opened, etc.
- And more!

Qualify my leads

Manage contracts

Manage my projects

Automate my pipeline and data

Spruce

SwitchboardFREE is a cloud-based phone system that offers UK business numbers, time of day routing, AI greetings and features that integrate with Pipedrive for automatic contacts sync and call activity logging, such as voicemails, missed calls and answered calls.

SwitchboardFREE

sync.blue® syncs contacts across apps like groupware, CRM, webshop, ticket software, marketing automation, newsletter software & more. Enables rapid one-way/two-way sync.

What sync.blue® does for you:
- Real-time 2-way sync: Google Contacts, Microsoft 365, iCloud & more
- Display CRM caller IDs on your phone
- Share contacts with the entire team
- Avoid duplicates
- Merge contact information
- Easy setup, no upkeep
- Sync setup for team or individual connections.

Sync your contacts on
- Devices:Android,Iphone,Google Nexus, Google Pixel Phone,Yealink IP,snom IP, Gigaset Smartphones
- Groupware:Microsoft 365,MS Exchange,MS Outlook,Kerio Connect,Google Contacts, Google Workspace,Apple iOS,Apple macOS, Google GMail,ALL-INKL.Com,fruux,Windows Live,Hotmail,Atmail,Box,Baikal, Outlook,Mozilla Thunderbird,Hornet.email, Tobit david   
- Operating systems:Google Android,Apple iOS,MacOS,Mac OSX
- ERP:weclapp,HIW rendite,ProCos,Microsoft Dynamics 365
- CRMs:HubSpot,SuiteCRM,SugarCRM,blau direkt,simplr,DocBee,Zoho,salesforce, Microsoft Dynamics 365
- Real estate:Immoware24,facilioo
- Helpdesk: Zendesk,TANSS,Autotask
- VoIP / PBX: Microsoft Teams,Starface Placetel,Agfeo,AVM Fritz!Box, sipgate, CloudYa,NFON,ansitel,Telekom NetPhone, pascom / Moby Dick,SWYX,Alcatel-Lucent, RingCentral,Zoiper Pro
- Billing:CardDAV
- CardDAV:Radicale,Davx
- Directories: Google Directory,Microsoft Azure Directory (GAL)
- Databases: Microsoft SQL, MySQL
- NAS: ownCloud, Nextcloud, Synology
- Project Tools: MOCO

sync.blue®

Pipedrive users can log in to TAMI to identify thousands of potential customers. We offer rich company information (merchant size, financial overview, competitor data, website technology, etc.) on over 300 million websites, as well as company phone numbers and validated email addresses. With our Pipedrive integration, users can export leads directly from our app to Pipedrive.

Attract new leads

Nurture my leads

TAMI

This integration enables you to enhance your in-person lead generation process by automatically exporting contacts from Tapni App & Business Dashboard to Pipedrive CRM. 

Contacts generated through the lead capture form on your Tapni Digital Profile or via the AI Paper Business Card Scanner can be automatically forwarded to Pipedrive, saving you and your team valuable time and improving efficiency. 

Tapni & Pipedrive integration allows you to focus on building relationships and closing deals, instead of spending time manually inputting data.

Tapni Business - Digital Business Card Platform

Text Request is a business texting platform that works in step with your existing teams, tech and tactics to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers. 

By integrating Text Request with your Pipedrive account, you’ll be able to:

- Text contacts directly from Pipedrive with click-to-text, using our [Chrome extension](https://chrome.google.com/webstore/detail/text-request/gimeeobdkmpbhobaoeoknmhknnfpfopp)

- Text from multiple phone numbers connected to your Text Request account (e.g., each sales rep can text from their own line)

- Sync messages from Text Request to Pipedrive (messages will show under a contact’s notes)

- Use our SMS Chat to bring in more leads from your website

This gives your sales team the #1 most effective channel for getting customers’ attention, text messaging, right in your Pipedrive account, so that you can close more deals without a sweat.

Text Request

Make customers happy by adding a personal touch to your customer experience while lowering call volume and resolving more issues. Textline is a business text messaging platform that offers the best customer support workflow, team collaboration and process automation tools. We add SMS and MMS capabilities to your existing landline or give you a new, textable phone number in your local area code. Your team shares one or more phone numbers for responding to customer inquiries while easily managing multiple conversations simultaneously. 

Key Features

- Shortcuts – Store templates for frequently used messages 
- Transfers – Transfer text messages, similar to transferring phone calls
- Notifications – Receive desktop, email and mobile alerts 
- Auto Responses – Use automated greetings and away messages
- Whispers – Leave private notes for internal team discussions
- Metrics – Understand customer interactions and monitor team performance
- MMS – Send and receive photos, videos and attachments 
- Address Book – Sync all Pipedrive contacts into Textline

Support my customers

Textline

Are you emailing your Pipedrive contacts and getting lost in the noise? SMS your contacts instead - get your message in the palm of their hand.

Why use TNZ? We're New Zealand-based, and we understand the NZ and AU markets. With our SMS plugin for Pipedrive, you can communicate directly with NZ/AU/International mobile phones within Pipedrive.

Benefits:
* Send and receive SMS directly within Pipedrive to your contacts, without needing any external tools.
* Send texts from pre-saved SMS Templates and speed up your work
* Mobiles can reply directly to your texts for a two-way conversation
* Shorten long links into short URLs automatically
* Send files inside text messages (automatically converted into a tracked short link)
* Sync contacts to the TNZ Dashboard and send broadcasts, automated reminders and other message types ([voice](https://www.tnz.co.nz/Services/Voice/VoiceCast/) and [email](https://www.tnz.co.nz/Services/Email/)).

Pricing (NZD ex GST, billed monthly):
* $0 /setup
* $20 /month
* 10c /SMS Part to New Zealand and Australian Mobiles
* 20c /SMS Part to Other Regions

Everything you need for an all-round outreach tool. 

Give it a try with a free trial! (30 SMS Credits for 14 Days)

TNZ SMS - Send SMS to NZ & AU

Make and receive business calls from your website or Pipedrive, all in one place.

Toky is a full-featured business phone system that allows your customers and team to communicate seamlessly using the internet. 

With virtual phone numbers from around the world, you can stay reachable no matter where your company is based. 

Our Pipedrive integration and other business tools will allow you to get in touch with your contacts with a single click. Toky also logs details of every call you make, so your team can focus on sales and customer support processes.

With an ample set of features, including call recording, voicemail, SMS, speech to text and very affordable rates, you can be sure that your business’ communications needs are taken care of.

Toky

Un1ty transforms your existing corporate telephony—Microsoft Teams, Cisco Webex, 3CX, Google Voice, or Asterisk—into a powerful sales and support engine integrated directly within Pipedrive. Stop installing restrictive, closed-source communication software! Use the collaboration tools your team already masters to ensure maximum adoption.

**Key Features &amp; Benefits:**

⚡️ **Bring Your Own PBX for Ultimate Flexibility:** Seamlessly integrate your current Unified Communications platform. Say goodbye to vendor lock-in!

🧠 **AI-Powered Insights:** Our powerful AI analyzes all conversations, automatically generating concise call summaries and sentiment scorecards directly in Pipedrive activity notes. Eliminate manual data entry and gain instant, objective feedback on sales performance.

📱 **Native SIM Card &amp; Multi-Channel:** Connect all vital customer channels: Calls, SMS, WhatsApp, and Messenger to Pipedrive. Our unique native SIM card integration allows field teams to use their GSM network for superior call quality. All GSM calls and SMS are logged automatically without needing a separate mobile app.

🌍 **Global Reach &amp; Low-Cost Rates:** Instantly establish a local presence by displaying a number in over 180 countries. You can even retain your existing phone numbers without porting them to us.

Un1ty is the essential communication layer that boosts sales efficiency, delivers superior call quality, and drives customer satisfaction within Pipedrive.

Un1ty

**Go beyond one-way automations with a two-way integration** 

Unito empowers you to do more than conventional automation platforms with more options to customize a flow between the apps and tools your teams actually use.

**Customize each integration with simple rules**

Unito maps the details of each Pipedrive contact as syncable fields which can linked to spreadsheets, databases, and other tools across your stack. Supported fields include: assignees, due dates, comments, tickets, tags, sections, attachments and more.

**Work with real-time data**

Unito syncs your data live while you work so you don’t have to sit around wondering if you have the latest details or not.

**Get started right away**

Curious to see how it works? Follow [this step-by-step guide to connect Mailchimp to Pipedrive with Unito.](https://unito.io/blog/guide-how-to-pipedrive-mailchimp/)

**Live support**

Don’t hesitate to [get in touch](https://unito.io/contact/). Our live support staff is ready to answer any questions you might have about Unito.

**Integrations for industry-leading apps and tools**

Unito integrations are available for Asana, Airtable, Azure DevOps, Basecamp, Bitbucket, ClickUp, GitHub, GitLab, Google Calender, Google Sheets, HubSpot, Intercom, Jira, monday.com, Notion, Salesforce, Smartsheet, Trello, Wrike, Zendesk and many more.

Connect your favorite tools or easily find new ones

Communicate with leads

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