ControlHippo is an AI-powered business chat platform built for sales and support teams. By integrating your Pipedrive data with AI Agents, ControlHippo helps you engage leads faster, resolve issues smarter, and close more deals - with less manual effort.

**Key Features &amp; Benefits:**

**AI Chat Agent** - Handles queries, qualifies leads, and provides personalized responses using contextual understanding.

**AI Chat Assistant** - Assists human agents with smart suggestions, quick replies and historical context for better outcomes.

**Workflow Automation** - Automates ticket routing, follow-ups and CRM updates-reducing manual effort and response delays.

**Omnichannel Communication** - Manage WhatsApp, Telegram, email and other channels from a single platform.

**CRM Integration** - Syncs all chat data, contacts and actions with Pipedrive for complete sales and support visibility.

**Team Collaboration** - Internal comments, assignments, and shared visibility to ensure smooth hand-offs and accountability.

**Performance Analytics** - Tracks agent performance, customer interactions and engagement trends in real-time.

ControlHippo boosts lead conversion with instant engagement, smart routing, and personalized messaging while resolving issues faster by recognizing urgency and leveraging past interactions.

👉 [Get your Free Demo](https://controlhippo.com/schedule-a-demo/?utm_source=pipedrive_marketplace&amp;utm_medium=pipedrive_demo&amp;utm_campaign=integration)

Nurture my leads

Communicate with leads

Automate my pipeline and data

Manage my accounts

ControlHippo AI Chat Agents

Intercom's live chat is the fastest way to boost sales and create new revenue. With Intercom, you can capture and convert more leads by proactively engaging with them on your website. Use bots to automatically qualify leads and chat with the hottest ones in real-time. You can track those leads in Pipedrive ,too.

The integration allows you to create deals in Pipedrive with one click as you capture and qualify leads in Intercom. This means you’ll never miss an opportunity to close a deal.

You can also view details about a lead's Pipedrive deal in your Intercom Inbox, so you have all the context you need when chatting with a lead. Plus, your conversation is automatically logged in the lead’s timeline on Pipedrive – giving you a complete picture of the lead’s journey so that you can pick up your sale right where you left it.

Support my customers

Intercom

Snov.io is an all-in-one platform for lead generation, cold outreach, email verification, and more. Powered up by Pipedrive integration, it provides an efficient toolset to streamline your sales process.

Syncing Snov.io app with Pipedrive helps you:
- Seamlessly share prospects, emails, notes, and company details between the platforms
- Keep your database clean and duplicate-free with a one-way or two-way sync
- Benefit from Pipedrive's customer insights to craft impactful drip campaigns on Snov.io
- Automate your processes by starting an event in Snov.io and selecting a corresponding action within Pipedrive

Pipedrive API integration with Snov.io provides a more coordinated approach to handling sales from the beginning till the closing stage, with every piece of data right where you need it.

Attract new leads

Qualify my leads

Snov.io

-Send messages

Send RingCentral messages to people, deals and organizations: 

1. Select any contact and click on "Send RingCentral Message" from the dropdown menu on the right 
2. Select your RingCentral sender
3. Enter the message and click on "Send SMS"
4. Insert user fields, person/organization/deal fields, templates and emojis

-Send bulk messages

1. Select contacts from the people, organizations or deals page
2. From the dropdown menu on the right-hand side, select "Send RingCentral Message"
3. Select the RingCentral sender
4. Add contacts to the bulk message
5. Click on "Add Recipients" by entering the contact number or selecting a Pipedrive filter
6. Enter and send your message

-Message history

View the details of sent message under the Notes section within person, deal or organization.

- Manage app users

Pipedrive admins can enable multiple users to access their RingCentral credentials. 
Click on your profile within the extension interface and select "Manage app users." Here, the admin can view the list of users and add or remove the users for using the RingCentral account.

- Incoming messages

Click on your profile. Then, on "Incoming messages," where you can select the module to add the messages to.

Ultra RingCentral SMS for Pipedrive

Lead routing, distribution, assignment, round-robin…whatever you want to call it, getting new leads assigned to the best salesperson is what RouterJet does.

RouterJet auto-assigns leads, deals and contacts in Pipedrive. Assign leads to agents based on any deal field (e.g., price, location). It’s fair and fast.

### Features


**Round-Robin**
It takes minutes to set up Round-Robin lead assignment in RouterJet.

**Custom lead assignment rules**
RouterJet can assign leads based on your custom rules using any field you have in Pipedrive (e.g., location, price, custom fields, etc.)

**Alert Agents about new lead** with email, SMS, Slack or WhatsApp

**Work hours and roster**
Set work hours for each team member (e.g., Monday to Friday 8-5pm), and if someone calls in sick, simply take them off the roster with one click and put them back on when they’re back. RouterJet ensures you send leads to reps that are actually working today.

**Escalation**
If the new lead owner doesn’t follow up after X minutes, RouterJet will escalate the lead until someone on your team who can respond immediately. Never let leads go cold again!

**Weighted Distribution**
Send more leads to high performers or limit leads to new hires.

**Lead response reporting**
Fast response converts leads online. RouterJet enables you to measure and optimize your team's lead response time.

### Respond to prospects faster than your competition and win more leads with RouterJet!

Got questions? Email: hello@routerjet.com

Manage my projects

RouterJet

**Fromni SMS-gateway** app for Pipedrive is a simple and easy-to-use solution for automating personal messaging. We operate from Finland and deliver SMS all over the world.

**App features**

- **Template builder**. Create different templates with or without variables.
- **Automations builder**. Create new automation in just a few minutes. Currently we support automated messaging based on your **deals** stage, **contact** labels and **activities**. Choose the automation type, add the text you'd like to send and set the time. The app can send your message either immediately or with a delay.
- **Manual messaging**. Manual SMS messages can be sent from the deal, contact or organization.
- **Mass messaging**. Find people that match one of your Pipedrive filters and send your message to all of them. 
- **Branded Sender’s name**. We will register a branded sender ID for your business.
- **Lower rates**. We can offer competitive pricing for all your destinations and guarantee high delivery and quality routes.

**If you need assistance, don't hesitate to contact us! We are always here:**
- [WhatsApp](https://api.whatsapp.com/send?phone=358451086128&amp;text=I'm%20interested%20in%20Fromni.SMS%20and%20Pipedrive%20integration) 
- [Telegram](https://t.me/FromniSupport_bot?start) 
- [Email](mailto:help@fromni.com?subject=Fromni.SMS%20and%20Pipedrive%20integration)

Fromni SMS-gateway

### **Build interactive forms, funnels and landing pages that seamlessly integrate with Pipedrive — without writing a single line of code**

Heyflow helps your growth team generate leads, engage website visitors, and convert traffic into customers.

It empowers marketers like yourself to create sign-up funnels, lead generation flows, interactive forms, and even entire landing pages.

### **Integration features**

**Build interactive forms that people love to engage with**

The easy-to-use drag and drop builder lets you create forms, funnels or even entire landing pages with endless design possibilities to provide a 100% on-brand experience for visitors.

**Create unique user journeys and pre-qualify leads**

Save time and resources on filling your Pipedrive pipeline by pre-qualifying leads with Heyflow. Routing users based on conditional logic and tracking different path outcomes in Pipedrive lets you segment leads and focus on high-potential deals.

**Track incoming responses as Deals, Contacts or Leads**

Heyflow’s Pipedrive integration was designed to be as flexible as your workflow. With just a few clicks you can map Heyflow fields to Pipedrive fields and automatically create or update contacts, Deals or Leads whenever someone fills out your flow.

Heyflow

The Hints CRM Assistant manages your CRM. It understands commands via voice and text and is compatible with WhatsApp, Telegram, and SMS.

**Stats from Our Clients**
- 80% more leads captured
- 350% increase in logged activities
- 70% reduction in admin time

**What Can Hints Do?**
Create and update leads, deals, contacts, companies, properties, and stages. Log calls, meetings, and tasks. Search any data in your CRM, and catch duplicates.

**Problems the Hints Co-Pilot Solve:**
- Ensures the CRM is consistently updated.
- Reduces admin work, allowing for more selling time.
- Boosts CRM adoption rates.
- Accelerates onboarding of new representatives.

Hints CRM assistant

Mailshake is a sales engagement platform that helps sales and marketing teams to perform automated, personalized outreach. Send cold emails, set tasks to engage with prospects via phone and social media and reply to leads, all in one sequence on one dashboard.

In Pipedrive, Mailshake can create deals for campaigns' recipients and track activities for that deal. For instance, you can track when an email is sent, opened, clicked, or replied to. You can also customize how your deals move through your pipeline's stages. For instance, when a lead is created in Mailshake, you can set it to move forward in your pipeline.

Mailshake

When you connect to Pipedrive to Ortto, you’ll unlock all of your people, organization, deal, and activity data to craft highly personalized messages across the customer journey, report on performance, score leads, and automate repetitive tasks like round-robin lead assignments.

With Ortto and Pipedrive you can do things like:
- Sync your data to bring your Pipedrive records into your Ortto CDP, and vice versa.
- Activate your data to create audiences, personalize messages, and report on key metrics.
- Dynamically maintain audiences in your ad platforms to improve paid performance. 
- Score leads using all your demographic, firmographic, and behavioral data.
- Automate round-robin lead assignments using our intuitive, visual journey builder.
- Notify teams when leads are assigned or changed with automated Slack and email messages.
- Automate initial outreach with journeys based on new records to save your sales team valuable time.
- Build reports and dashboards to track performance and generate insights.

Other use cases

Ortto

Disclaimer: This integration is not endorsed by WhatsApp Inc.

Utilize WhatsApp Business API to seamlessly and efficiently communicate with Pipedrive customers. This application allows you to **send and receive WhatsApp messages** directly from within any Person, Organization or Deal. Furthermore, view the complete **chat history** and conduct conversations from the WABA panel. View the details of each message sent and received as notes within the contact.

Receive real-time **in-app and desktop notifications** for incoming WhatsApp messages. The Pipedrive admin can allow multiple users to **utilize a single WABA number** without sharing the credentials.

Access the **WABA Inbox**, a dashboard to view and manage all your WhatsApp conversations cumulatively. Here you can *name* and *label* each contact to keep track of the status. *Assign conversations* to yourself or any other Pipedrive user. The WABA Inbox allows multiple Pipedrive users to simultaneously manage all WhatsApp conversations in one place. Easily access your Facebook-approved message templates and send messages to contacts. *Add Notes* within the conversation to keep track of the happenings of the contact. *Pin any message* to access important details instantly. Setup *Reminders* within any conversation to connect with customers at the perfect time. *Filter conversations* based on the assignee, label and so on. Also, search for a particular contact and initiate a conversation with new contacts in no time.

WABA Integration by Ulgebra

**Rasayel** helps your sales team qualify, nurture, and communicate with leads directly over WhatsApp. Since you already use Pipedrive to drive revenue, Rasayel amplifies those efforts by making WhatsApp communication seamless. 

**Rasayel & Pipedrive** → Sign up for Rasayel, connect your WhatsApp number, and install the integration. Instantly start chatting with your leads in WhatsApp!!

### Activity Logging
Rasayel automatically logs WhatsApp conversations into your Pipedrive leads and deals. Get full visibility of your team's WhatsApp interactions directly within Pipedrive.

### Activity Reports
Track your team's WhatsApp performance. Easily generate reports to see metrics like the number of messages sent by each team member within a chosen time period.

### View Pipedrive Lead or Deal information in WhatsApp
Rasayel's shared team inbox displays your Pipedrive leads and deals alongside WhatsApp conversations.  No more switching tabs – get vital lead context instantly.

## Why Rasayel + Pipedrive?

* “Practically 90% of our deals are closed on WhatsApp thanks to Rasayel.” - Enrique, Medesk
* “The most valuable...benefit of Rasayel is how much we can automate” - Saad ElMobarak, CTO - Qoyod.com
* “Rasayel helped us manage and track our sales from one app. Great mobile app, great support team!” - Arsen, CEO - Smile Turkey

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