Built and managed by Pipedrive, this new native WhatsApp Business integration brings your sales conversations straight into your CRM. 

By syncing Pipedrive to your WhatsApp Business account, you’ll be able to enjoy the convenience of having all your messages, conversation history, attachments, business profile information and configuration details right at your fingertips. 

View, manage and respond to WhatsApp chats directly in Pipedrive without switching tabs or losing context. Every conversation is automatically linked to deals and contacts, giving your entire team visibility into customer communication and deal progress.

Pipedrive’s native WhatsApp integration lets you:

✓ Respond to WhatsApp messages directly from deal and contact views

✓ See full conversation history alongside deal progress

✓ Link WhatsApp chats to existing deals or automatically create new ones

✓ Send message templates prefilled with customer data from Pipedrive

✓ Manage all conversations in one Sales Inbox with full team visibility

✓ Send reminders and next steps tied to your pipeline

Attract new leads

Qualify my leads

Nurture my leads

Communicate with leads

Support my customers

WhatsApp Business

Google Meet is a video-communication service developed by Google that allows you to easily launch a secure video meeting. You can join from any modern web browser or download the app, and you’re ready to go.


**A unique meeting for every activity**

Are you scheduling a video call with a potential customer? With this integration, you can simply add it to any activity in Pipedrive and create a unique Google Meet link that will automatically go out to invitees  – no need for a separate mail.

**Just one click to join a call**

Are you searching for that meeting link again? Those times are over. Just go to the detail view of activities, deals or persons, and you will find a button or link to join your Google Meeting. You don’t have to leave Pipedrive and you can always check your contact’s details and information during the call.

**Schedule meetings with Google Meet**

Are you trying to find the right slot for a video call? You can use Pipedrive’s “Propose time” feature to find a date that suits you and your client. Once both sides confirm the meeting via this Scheduler, they will receive a Google Meet link via a calendar invite.

Manage my accounts

Google Meet

This integration allows you to stay on top of your deals with real-time updates in Microsoft Teams. It also offers the ability to schedule and join video meetings directly from Pipedrive’s activity and meeting Scheduler views (the meeting scheduler feature).

The Microsoft Teams bot sends updates on Pipedrive deals, people, organizations and activities to your colleagues in Microsoft Teams to provide visibility and context. Choose to receive updates on channels or personal messages.
Whether multiple people need to collaborate to close deals, or you simply want to keep everyone in the company informed, Pipedrive bot automatically handles it directly in Microsoft Teams.

This bot allows you to:
- Choose which updates you want to receive 
- Get updates in personal or team channels 

About Microsoft Teams
Microsoft Teams, a part of the Office 365 suite of applications, is one of the most efficient cloud-based team collaboration tools. The core features include business messaging, calling, video meetings, and file sharing.

Microsoft Teams

**Let Dealbot keep you updated**

With Pipedrive Dealbot for Slack, you can inform your teammates about closed deals in real time and save everyone the back-and-forth emails and unnecessary meetings. Whether you need to coordinate multiple people to help close deals, or simply want to keep everyone in the company informed about a deal's status, Pipedrive Dealbot will automatically handle it directly within Slack.

Salespeople can keep managers and colleagues informed on the fly and without having to schedule meetings or write lengthy emails.

**Pipedrive Dealbot helps you:**
- Update about deals added
- Update about closed deals
- Send personal deal updates
- Search for a deal, person, or organization

Note that if you’re using Workflow Automation, you can set up your own customized notifications based on your preferred triggers and filters.

Dealbot for Slack

lemlist is the only cold outreach tool that helps you reach inboxes and get replies. 

If you’re struggling to find people interested in buying your product, try lemlist.

You can build your lead list with verified emails, write and personalize at scale, and send cold emails that actually get customers.

✓ 14-day free trial ✓ No card required ✓ 100 free leads included ✓ Free features to avoid spam

As an all-in-one outreach solution, lemlist allows you to:

→ Find buyer-ready prospects and their contact details with minimal effort directly on the platform, using the most accurate and up-to-date database of 450 million leads. 

No more wondering where your next interested buyer will come from.

→ Discover valid email addresses for your LinkedIn leads directly within lemlist.

Say goodbye to the hassle of finding verified emails.

→ Generate highly personalized multichannel campaigns.

Don't know how to write campaigns that get replies? We've got you covered.

→ Create multichannel campaigns with advanced conditions.

→ Personalize emails at scale by incorporating custom intro lines, images, dynamic landing pages, liquid syntax, and more. 

→ Avoid the risk of ending up in spam folders by using the most advanced warm-up and deliverability booster available on the market [for free].

No more worrying about your emails landing in the spam folder.

Over 37,284 users have put their prospecting on autopilot mode and generate $11 million in revenue monthly with lemlist.

lemlist

### Why CloudTalk?

**📞 Native CTI:** Make and receive calls without leaving Pipedrive. Auto-logs recordings, tags, and notes to your Deals.
- [How Pipedrive Uses CloudTalk to Drive Sales, Coaching, and Customer Success](https://www.cloudtalk.io/customer-stories/pipedrive)

**🌍 Global Scale:** Instant local numbers in 160+ countries. Boost answer rates by 40% with local presence.
- [How Self Mastery Increased Pickup Rates by 40% with CloudTalk and Pipedrive](https://www.cloudtalk.io/customer-stories/selfmastery)

**⚡ 10x Faster Outreach:** Build dialer queues directly from Pipedrive Activity Lists and power through leads automatically with Power or Parallel dialing.
- [How Dentakay grew call volume by 2.5X with Power Dialer](https://www.cloudtalk.io/customer-stories/dentakay)

**🤖 24/7 AI Agents:** Handles inbound and outbound calls and logs structured data (Intent, Summary, Order IDs) to Pipedrive automatically.
- [How Circle Gym Got 150% More Bookings with AI Voice Agents](https://www.cloudtalk.io/customer-stories/circle-gym/)

**🧠 Granular Analytics and AI Insights:** Not only does it give you granular analytics, but CloudTalk also auto-logs Call Summaries, Sentiment Analysis, Topics and more directly into Pipedrive Activities.
- [How Capitalo cut manual analysis by 80%](https://www.cloudtalk.io/customer-stories/capitalo)

**⚙️ Smart Mapping:** Sync CloudTalk Dispositions to Pipedrive Activity Types for clean, instant pipeline reporting.

Automate my pipeline and data

CloudTalk: AI Dialer & CTI for Pipedrive

Ringover delivers the best and widest range of communication channels in the market for high-performing sales teams. **Calling, texting, video, conversation, syncing to WhatsApp, Slack, Instagram** & more, along with an industry-leading integration within Pipedrive. 

Bring advanced communication into Pipedrive to experience click-to-dial, automatic logging and syncing of sales rep notes and tags. Access prospect or client information through the dynamic Ringover dialler and sync WhatsApp interactions to deals.

**✨ Why use Ringover x Pipedrive?**

- **Convert prospects & close deals at scale:** Reach prospects 10x faster from Pipedrive in just one click. Get a personalised in-dialer display of caller data to help drive a more meaningful conversation. 

- **Set sales tasks on auto-pilot:** Auto-save call logs, SMS, sales rep notes and tags directly in Pipedrive. Improved two-way syncing between Pipedrive and Ringover allows your contact's information to be updated in mere seconds.

- **WhatsApp syncing:** Have 1:1 conversations with clients via WhatsApp and auto-save every interaction in Pipedrive for a streamlined experience.

- **Conversation insights (Add-on):** Empower your sales teams with the latest AI solutions that analyse, summarise, translate and transcribe text and audio conversations, right into Pipedrive.

- **Admin flexibility:** Manage and customise all your syncs and workflows for your entire team working in Pipedrive right down to the agent level.

Ringover

Apollo.io is an end-to-end sales platform that provides sales and marketing teams access to verified contact data for over 275 million B2B contacts, along with tools to engage and convert these contacts in one unified platform.

Connect Apollo and Pipedrive to enhance efficiency, improve data accuracy, and maintain a database that your team can trust. Apollo’s seamless bi-directional sync ensures that information between both platforms stays up-to-date and consistent, minimizing time-consuming administrative work and manual data entry. Empower your team to focus on what truly matters – building meaningful relationships with prospects.

Key benefits of the Apollo-Pipedrive integration:
- Bi-directional sync of contact and account data, including both default and custom fields
- Flexibility to push records to Pipedrive automatically based on a specific stage, or manually select them as needed
- Consistent, reliable data to improve outreach efforts across both platforms
- Ability to easily push Pipedrive contacts into Apollo to engage them via multi-channel sequences
- Access to the most up-to-date information for better prospect outreach and accurate reporting

Other use cases

Apollo.io

**This Mailchimp app will be sunset in early spring 2027
. [Please use the new sync](https://www.pipedrive.com/en/marketplace/app/mailchimp-2-way-sync/36788b6ba91fab47)**


Sync contacts automatically in both directions between Pipedrive and Mailchimp.

### How it works

#### Mailchimp → Pipedrive
Create or update contacts in Pipedrive when they:
- Are added to an audience
- Match a segment
- Receive a tag

#### Pipedrive → Mailchimp
Add or update contacts in a Mailchimp audience when:
- A deal reaches a selected pipeline stage
- A contact matches a chosen Pipedrive filter (includes an initial batch sync of matching contacts and ongoing incremental updates)

### What’s included
- Two-way contact sync between Pipedrive and Mailchimp
- Advanced filter- and segment-based triggers for granular targeting
- Initial batch sync + ongoing incremental updates
- Flexible field mapping in both directions
- Basic **tag creation** in Mailchimp for segmentation and automation triggers

### Current limitations
Some advanced capabilities are not available yet:
- Limited support for some complex field types (e.g., labels/tags, linked organizations)
- Visibility into sync status and detailed sync logs
- Campaign engagement data (opens, clicks, unsubscribes)

### Help shape what’s next
We’re continuously evaluating improvements. Share your input in this [1-minute form ↗](https://survey.alchemer.com/s3/8509328/Mailchimp-Integration-Survey)

Mailchimp sync

Simplify and streamline the process of scheduling calls, sending meeting links and logging activities. Pipedrive's seamless Zoom integration, together with our calendar sync and Scheduler, helps you create an effortless setup for remote selling.

### Add calls to activities
When scheduling or editing activities in Pipedrive, add a video call from within the activity. A unique Zoom link will be created and invitees will be notified without having to send an extra email.

### Call with one click
With the Zoom integration, you don't need to switch between Zoom and Pipedrive. You can join a scheduled meeting from a button or link in activities/deal/person detail views. You can also view your contact’s details and deal information during the call for added context.

### Schedule meetings with Zoom
You can use Pipedrive’s meeting Scheduler to set up Zoom meetings with your clients. When a meeting is confirmed via the Scheduler page, both you and the invitee will receive the Zoom meeting link in the calendar invite.

Zoom Meetings

**WhatsApp conversations sync directly to Pipedrive — group chats, calls and attachments, for every type of WhatsApp account: regular WhatsApp, WhatsApp Business app and WhatsApp Business API (WABA)**

TimelinesAI automatically saves WhatsApp messaging into Pipedrive activities — including messages reps send from their phones. Contacts match by number to existing Leads or Deals, or are created new — with notifications for every chat, Leads included.

**WhatsApp group chats — synced**
Group conversations appear on the linked Deal or Lead, so nothing discussed in WhatsApp groups is lost.

**WhatsApp calls — logged**
Call attempts and duration land on the timeline; WhatsApp call activity shows in reports.

**WhatsApp attachments — synced**
Images, documents and voice notes from WhatsApp land on the record.

**Any WhatsApp number — no Meta Business Portfolio needed**
Connect personal or business numbers via QR, simple as WhatsApp Web — or run WABA numbers alongside. Keep your existing accounts.

**No per-message fees — WABA or QR, your choice**
From Oct 2026, Meta bills replies sent via the WhatsApp Business API. We support both — and replies via our QR channel stay free. Flat per-seat pricing.

**Works on every Pipedrive plan, including Lite**

**Build your own flows — MCP + API included**
Connect WhatsApp to Claude or ChatGPT via MCP, or automate WhatsApp flows with our API.

**Free 10-day trial**
Try the WhatsApp + Pipedrive integration — WhatsApp history appears in minutes.

WhatsApp and Pipedrive integration by TimelinesAI

Trusted by 23,000+ companies, Aircall delivers intelligent voice agents, calling, sms, automated workflows, and real-time coaching — with the security posture and admin controls Pipedrive customers need to drive deals forward.

Inside Pipedrive, every call and SMS logs as an activity against the right deal, contact, or organization.  Aircall's AI call summary writes into the activity note, the recording attaches to the deal, and last-activity-date updates automatically, keeping the pipeline accurate without rep effort. 

Reps click-to-call from any deal or contact, use the Aircall Power Dialer to work through call lists in one click, and drop voicemails instantly — saving up to 5 hours per rep per week. Inbound callers are matched to their deal stage in real time. Two-way contact sync keeps both tools in lockstep. Reps log calls and SMS without thinking about it, walk into every conversation knowing the stage, and focus on deals that matter.

Live in minutes, no IT required.

Aircall helped Zizoo increase calls per rep by 47% and bookings per rep by 31%. CrowdProperty ran 285% more outbound calls and lifted answer rates from 60% to 97% — moving more pipeline without adding headcount.

Book a demo or get free access to start dialing today.

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