An online CRM can cut your license costs, increase productivity and improve team collaboration. Frustration with inflexible and difficult to use CRMs can be solved by a web-based CRM software
When you first start using an online CRM, and are only paying a fraction of what the on-premise software licenses cost, you probably start wondering why you made the switch now, not 3 years ago. A simple CRM doesn’t require installation on every single device at your office. In fact, you can use it on any computer by just typing in the web-address.
An online CRM is able to do everything that an old-school CRM can: manage contacts, track leads and provide sales reports. A cloud CRM can integrate with other web-based business services that you use, letting you work far more productively than before. Native iOS and Android apps let you close deals or update details on-the-go.
Online CRM software will always be up-to-date for every member of your team. When a detail gets edited by one member, it will automatically be reflected in the system for everyone else to see. If you have several people working on the same deal, the activity history will make sure that each person is informed of all the developments, and that there’s no duplication of work.
Customer support that’s crazy good is absolutely pivotal in the CRM world. If you find yourself in need of advice or simply help solving a problem, first-rate customer support service can make the difference between achieving success and missing opportunities. With a cloud-based CRM, the support is always a phone call or email away.
Moreover, when there’s a software update, you won’t have to worry about downloading the latest version - an online CRM is updated constantly at no cost to you to meet your every need.
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Love this program. It is the only CRM that I actually want to use. Having a CRM that you don't want to use leads to your team not using it. What's the point of that. Pipedrive is built by sales people, for sales people.
We’ve built a CRM tool that’s great not only for salespeople, but also anyone wanting to get super organized and close deals in less time.
About half of our customers liked us so much they switched from their existing CRM; the other half didn’t even know they needed Pipedrive until they tried it.