Lead management is a crucial activity for a successful sales organization as every lead needs special care and attention if they are going to convert into a paying customer.
Sales lead management software helps salespeople make the most out of each opportunity, using dedicated features that help with lead generation, qualification and prioritization.
Pipedrive’s lead management features include Leads Inbox, Web Forms, Chatbot, Prospector, Web Visitors and many more, enabling our customers to
Increase the number of deals in their pipeline by an average of 93%
Increase the average value of their closed deals by 21%
Reduce the time it takes them to close a deal by 46%
Full access. No credit card required.
Pipeline management is the core of a sales CRM’s functionality. Still, not all provide the same value. Some lack sales lead management features while others are overly technical and difficult to get used to.
Pipedrive’s visual and intuitive interface makes pipeline management a breeze. Unlike many other lead management CRMs, with Pipedrive you can create and customize as many pipelines as you need to reflect your unique sales process.
To improve your sales momentum and boost your conversion rate, Pipedrive focuses on activities. For example, colored cues mark deals that require your attention and overdue activities, so you always know what to tackle first.
Finally, to help you make better, more informed business decisions, you can use Pipedrive’s statistics tool to extract just about any piece of data in seconds.
Allow your team to add color-coded labels to each deal to help you organize your data and speed up your sales process
Import your leads in bulk from a spreadsheet with Pipedrive’s importing function
Create a customizable catalog of your company’s goods or services, including costs, notes and more
Get notified when a deal stays idle for longer than the defined rotting period
You may know this situation firsthand: you’ve just launched a new campaign, leads are flowing into your pipeline and are clogging its first stage. While you’re happy with your new leads, the clutter that’s been created is distracting you from deals that require attention.
Pipedrive’s Leads Inbox is a tool that helps you declutter your CRM and improve your pre-sales communication with prospects. Store incoming leads in the Leads Inbox until you are ready to qualify them. You can use the tool to filter, sort and edit your leads, as well as add activities to prevent them from getting cold. If you want to transfer new leads from your Leads Inbox to your email, you can use our Smart BCC or email sync features. Once a lead is qualified, you can easily convert it to a deal and move it to your pipeline.
Your business website is an important source of new leads, as it attracts visitors who have a high purchase intent. Engaging with your web visitors can significantly improve your lead generation. Pipedrive offers two chat options to help you qualify web visitors and turn them into hot Pipedrive leads:
Chatbot is a conversational pop-up that interacts with web visitors automatically and around the clock. You can customize its questions, replies and its design, then use it to collect your prospects’ data and pre-qualify leads.
Live Chat is an extension of the Chatbot feature. Assign chats to your sales reps right away or after they’ve been qualified by the Chatbot.
Web forms are one of the most common ways for web visitors to get in touch with a business and for the business to collect visitors’ data and drive more leads.
With Pipedrive’s lead management software, you can create highly-customizable web forms, embed them on your website or share them via a link. You can even filter and prioritize your leads by adding qualifying questions.
Leads that come in via Web Forms will be imported into your pipeline, your contacts or your Leads Inbox – your choice. You will also receive an email notification so that you can follow up with the lead while they’re still hot.
It’s always good to know a bit more about your leads, but who has time to delve into every single one? Luckily, you don’t need to. Pipedrive’s lead information system has got you covered!
With Pipedrive’s Smart Contact Data, you can import valuable information from the web with just one click. The feature uses your contacts’ email addresses to collect information they share online.
With a clear picture of your potential customers and their needs, you can tailor your sales pitch, make your offering stand out and improve segmentation. Ultimately, following this strategy will help you with your sales leads management, increase conversions and save valuable time.
Set up personal filters in Pipedrive and share them with other people to filter data collectively
Use a visual representation of your activities with contacts over time for follow-up
Track visitor activity on your website to track and identify the companies most likely to turn into customers
Engage directly with your website visitors and personalize your lead qualification process
If you use social media to communicate with your prospects, you probably have first-hand experience with importing communications from WhatsApp or Facebook to Pipedrive. But the importing process, copy-pasting and switching between apps is a tedious, time-consuming process. Most importantly, it’s avoidable!
With Pipedrive’s Messaging Inbox, you can
Leads represent potential customers, individuals, or companies that are interested in your product/service.
You can effectively manage leads with the right lead management software. Some lead management systems, such as Pipedrive, offer tools and features that focus on improving lead generation, qualification and prioritization.
Lead management enables you to nurture your leads, thereby helping you qualify, prioritize and close them faster.
Full access. No credit card required.