Pipedrive Academy

Welcome to Pipedrive Academy! Pipedrive Academy features CRM training videos and tutorials to help you level up your CRM and sales skills, from quick CRM courses to in-depth tutorials on specific features.

Featured videos

51:03
Webinar: Sales Docs - (Smart Docs)
Sign and Seal your Deals Faster
— In course Product walkthroughs
05:38
Web Visitors Add-On
Tutorial: Web Visitors Add-On
— In course Automate Lead Generation and Qualification
04:06
Overcoming Objections in Sales: "I'm not interested"
How to handle this objection like a pro
— In course Overcoming Objections

Courses

All coursesWhat's NewFull demosWebinars with expertsSales Training and TechniquesPlans and packagesMarketplace: apps & integrations
Get started with the basics
14 videos, total length 31:03
This course will show you how you can get started and how Pipedrive can greatly improve your sales results.
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2020 Highlights
19 videos, total length 07:54:45
Here's everything that happened in 2020 in a convenient playlist. Sit back and enjoy.
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Automate Lead Generation and Qualification
2 videos, total length 22:39
When trying to optimize your business, you may notice that acquiring and qualifying your leads takes up a huge amount of time in the initial stages of your sales process. You can practically guarantee that there are many people that you cannot find the time to talk to, because you are trying to talk to other leads and discern how interested they are. Sometimes, it is just better to give your customers the easiest path to let you know that they are interested. For that, Pipedrive has created the LeadBooster Add-on, including the Chatbot, Live Chat, Web Forms, and the Prospector tool.
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Organize your sales data
11 videos, total length 26:06
Have you experienced data becoming a mess? In this course we will introduce you to those features that will help you best structure your data.
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Get your team on board
8 videos, total length 16:43
Making sure your team is aligned when it comes to sales is quite crucial. This course will align you and your team and set you up for success.
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Never forget a follow-up
12 videos, total length 50:00
Learn about some nifty features to make sure you'll never forget to follow-up and maintain that precious relationship with your customer.
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Automate manual work and save time
14 videos, total length 50:37
Learn all about how you and your team can save shiploads of time with the help of automations, data syncs and much more.
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Make sales results easier to predict
4 videos, total length 09:03
Learn about some helpful features to help you make educated decisions regarding the revenue of your company.
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