Pipedrive AI: smart, secure and designed for everybody
Trusted AI, built for every sales team
At Pipedrive, we build AI that’s designed to work for you – designed to help your team work smarter, faster and more efficiently, while ensuring you stay in control. We believe the future of sales is intelligent, transparent and secure. That’s why our AI is built with trust at its core, so you know what it’s doing and how your data is used. As we all know, smarter selling starts with full transparency and confidence.
How we build AI at Pipedrive – our principles and approach
Our AI is built for real sales teams – it's practical, intuitive and value-driven. We develop AI features that save you time, improve productivity and drive performance.
- Built with purpose: All our AI features are designed to solve real sales problems, with clear, measurable benefits.
- Accessible for all: Our AI features are intuitive, easy to use and simple to understand.
- Continuously improving: We’re constantly refining our AI to improve accuracy, performance and results.
How we keep your data safe
We design AI with user control in mind so you know what’s happening with your data.
Control
You initiate every AI interaction, review inputs and outputs and maintain complete visibility over your AI-generated content. You also get to edit any AI suggestion before using it and have the option to disable any AI feature that doesn't serve your needs.
Transparency
We strongly believe that transparency builds trust. That’s why we tell you if a feature uses AI and explain how each AI capability and agent works. Users with account settings access can enable or disable AI features at any time.
Our compliance and security policies
At Pipedrive, protecting your data is our top priority. Pipedrive is ISO 27001 and ISO 27701 certified, GDPR-compliant and maintains a robust Data Processing Addendum and Privacy Notice.
FAQs
