Conversation intelligence built into every deal
Before, during and after every call – Pipedrive Nova captures what matters and keeps your CRM up to date, right inside Pipedrive.
Nova is included in all plans, at no additional cost.
Client data is never used to train AI models
Protected by Pipedrive
Built with privacy in mind
You're always in control
Trusted by 100,000+ companies in 179 countries
Nova handles the admin work
Briefed before.
Nova automatically pulls deal history, past emails and previous conversations into a brief before every call. You always know exactly where things left off and what you need to do next.
Focused during.
Nova records and transcribes your calls so you don’t have to. With the desktop app, no bot joins the conversation, and it covers VoIP, phone calls, in-person meetings and other calls AI notetakers can’t join.
Updated after.
After the call, Nova automatically generates a recap and drafts CRM updates based on the conversation – everything lands directly in Pipedrive. You can then review and approve the updates with one click, and nothing touches your pipeline until you say so.
Nova takes meeting notes for you
Nova records what’s being discussed and captures key details, decisions and next steps, so you can stay fully focused on the conversation, not on taking notes.
More and more teams are going bot-free with the desktop app, which covers video, VoIP, phone and in-person calls.
Prefer a bot that joins as a visible participant? Nova can join Google Meet, Zoom or Microsoft Teams automatically from your calendar.
Bring Nova into your workflow
Nova is the conversation intelligence platform for sales. From the brief before your call to the update that lands in your CRM, it handles every step in between.
- Context pulled from deal history, past emails and previous conversations, plus contact and organization info where available.
- Checklist highlighting recent activity, so you know what’s changed since your last conversation.
- Fully customizable – add free-form instructions from the deal overview, and Nova tailors every future briefing to match.
- Slack notification the moment your brief is ready.
You stay in control
With Nova, nothing happens without your sign-off:
Add your own instructions to the pre-call briefs.
Meeting owners can remove the bot from any call.
Approve, edit or skip every CRM update before it gets to your pipeline.
Security and privacy built into Nova
You’re always in control
Nova doesn’t update your CRM without your review and approval.
Client data isn’t used to train AI models
Neither Pipedrive nor our AI providers use client data to train AI models.
Built with privacy in mind
Pipedrive implements measures in line with GDPR to safeguard personal data.
Protected by Pipedrive
Nova uses the same technical and organizational measures as the rest of Pipedrive.
Fits into your process, not around it
Built into Pipedrive
As a sales meeting intelligence platform native to Pipedrive, Nova lives in its own dedicated tab. Every update lands directly into your deal, person and organization records – no copy-pasting or switching between tools required.
Works with tools you already use
Nova records and transcribes Google Meet, Zoom and Microsoft Teams calls, as well as VoIP, dial-in calls and in-person meetings. If your computer can pick up the audio, Nova can capture the details and decisions.
Covers calls Nova didn’t record
Even if a call happened outside Nova, you can upload the transcript afterward. You’ll still get a full recap and ready-to-approve CRM update suggestions, just like any call Nova joins and records directly.
Your data, your call
- Is my client data used to train Nova AI models?No
- Does Pipedrive Nova follow GDPR-compliant data practices?Yes
- Is Nova included in my standard Pipedrive plan?Yes
- Does Pipedrive Nova capture VoIP, dial-in and in-person meetings?Yes
- Can participants opt out of being recorded?Yes
Frequently asked questions
Nova: Pipedrive's built-in sales meeting intelligence software.
Full access. No credit card needed.
