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Pipedrive included in the Capterra Shortlist for Best Contact Management Software of 2023

New York, February 24, 2023 – Pipedrive, the global sales-first CRM and intelligent revenue management platform for small businesses, today announced that it had been included in the 2023 Contact Management Software shortlist by Capterra, a Gartner company and free online service that helps organizations choose software.

“Pipedrive is designed to help sales professionals master the art of selling so that they can win more deals. By recording all customer interactions, our CRM helps users understand and plan the next best steps in their sales process in an easy and effective way. Every business has a sales cycle, and systematic contact management helps them maintain meaningful client relationships, improving the overall customer experience. We’re thrilled to be included in the Capterra Shortlist for Best Contact Management Software as this is exactly what Pipedrive is made for,” said Shaun Shirazian, CPO at Pipedrive.

The Capterra Shortlist is an independent assessment that evaluates user reviews and online search activity to generate a list of market leaders for sales tracking software that offer the most popular solutions.

The Capterra Shortlist scores vendors on two criteria: user ratings and popularity. To be eligible for inclusion, a product must:

  • Have at least 20 unique reviews on Capterra (written within 24 months of the start of a report’s research process)

  • Show evidence of offering necessary functionality as demonstrated by publicly-available sources such as the vendor’s website

  • Serve North American users

  • Be relevant to software buyers across industries or sectors

  • Achieve a minimum normalized overall user-review rating and a minimum popularity score

Capterra’s full shortlist for Best Contact Management Software 2023 is available here.


About Pipedrive
Founded in 2010, Pipedrive is the global sales-first CRM and intelligent revenue management platform for small businesses. Today, Pipedrive is used by revenue teams at more than 100,000 companies worldwide. Pipedrive is headquartered in New York and has offices across Europe and the US. The company is backed by a majority holder Vista Equity Partners, and Bessemer Venture Partners, Insight Partners, Atomico, and DTCP. Learn more at www.pipedrive.com.

Press contact:
Maie-Liisa Sildnik
[email protected]
+372 55605205