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Pipedrive Among World’s Top CRMs in 2020

New York — July 6, 2020 — Pipedrive, the leading Customer Relationship Management (CRM) platform for sales teams, has been included among the top three CRMs in the world according to the U.S. News & World Report "Best CRM Software in 2020". Pipedrive was acknowledged for its array of lead management, automation, communication tracking, and reporting tools that help businesses to manage revenue growth and manage sales performance.

According to Raj Sabhlok, recently appointed Pipedrive’s CEO, being included in the world’s top three CRMs proves once again that Pipedrive has an outstanding product that really helps teams to reach their goals and boost revenue, while still being easy to use. "Pipedrive is a sales-driven CRM system. Our goal is to cover the whole sales cycle, from lead prioritization to automated workflows, and help users nurture customer relationships. We plan to plan to expand our award-winning offering with a wide range of solutions that enable sales and customer-facing professionals the tools they need to sell more and provide superior customer experiences."

The U.S. News & World Report’s review cites "Pipedrive is best known for its sales pipeline management approach, which sorts through and prioritizes leads 24/7. The program’s standout chatbot automatically sends updates in real-time to help users manage hot leads. Visual pipelines make it easy to keep track of where you are in the sales process with each lead, and they can be filtered and organized in whichever way works best for you and your team. The software can automate a number of workflow tasks, such as sending out email templates and notifying users when certain sales triggers are activated."

The report endorses Pipedrive’s extensive marketplace, which houses more than 220 third-party apps that can be added to the account to increase productivity, boost sales, and keep the team organized. It mentions the platform’s integrations with Google Apps and Google Drive for smooth sync of contacts, calendars, and documents. The U.S. News & World Report also highlights Pipedrive’s easy-to-navigate interface, considering it ideal for those who can teach themselves new software with tutorial videos, articles, and troubleshooting forums.

U.S. News evaluated CRM software based on cost, plan features including integrations, automation, scalability, and what works best for different sized businesses. U.S. News’ 360 Reviews team applied an unbiased methodology that includes professional ratings and reviews, consumer ratings and reviews, and research comparing various features of CRM Software.

Pipedrive has won a number of awards and has been placed in the top at several rankings for its product. It has been recognized as the easiest to use CRM by Motley Fool, and ranked #1 by Software Reviews. A third-party analysis shows Pipedrive is also rated as one of the most popular CRMs with its users.

About Pipedrive Inc.
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson's point of view. Today, Pipedrive is used by sales teams at more than 90,000 companies worldwide. Pipedrive, the top-rated CRM, is headquartered in New York, has an office in Florida, and many across Europe. The company is backed by Bessemer Venture Partners, Insight Partners, Atomico, Deutsche Telekom Capital Partners, and Rembrandt Venture Partners. Learn more at www.pipedrive.com.

About U.S. News & World Report
U.S. News & World Report is the global leader in quality rankings that empower people to make better, more informed decisions about important issues affecting their lives. A digital news and information company focused on Education, Health, Money, Travel, Cars and News, USNews.com provides consumer advice, rankings and analysis to serve people making complex decisions throughout all stages of life. The 360 Reviews team brings the U.S. News approach to consumer guidance into a broad set of consumer product and service categories. More than 40 million people visit USNews.com each month for research and guidance. Founded in 1933, U.S. News is headquartered in Washington, D.C.

Press contact
Mariliis Beger
+372 5205279
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