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Pipedrive announces record sales growth among small business customers worldwide

Customers won more than 40 percent of all closed deals on Pipedrive

New York, March 14, 2023 – Pipedrive, the easy and effective sales CRM for small businesses, today announced record sales growth across its customer base within a year, along with key insights and trends. On average, customers won a deal every second day with Pipedrive CRM, which is a key indicator in measuring the impact Pipedrive has on its purpose to help small businesses grow.

Small businesses are a significant driver of the global economy – they have added over 12.9 million jobs in the last 25 years, according to the U.S. Small Business Administration. In addition, The World Bank data indicates that globally they are responsible for 50 percent of employment worldwide, as well as up to 40 percent of the GDP in emerging markets. At the same time, small business owners are faced with inherent challenges, including stiff competition, fewer resources, and limited funds/access to technology, according to the World Economic Forum. Pipedrive makes it simple and affordable for small businesses to drive revenue without the steep price tag that comes with competitive CRM solutions.

Despite the current macro economic challenges, Pipedrive customers have achieved strong growth and momentum within a year. On average, small business customers won more than 40 percent of all closed deals by using the Pipedrive CRM, which is up 20 percent year-over-year for the past two years.

"We are in a position of incredible privilege and responsibility in that small businesses around the world rely on us to help them grow. The upward growth trajectory our customers have achieved this past year speaks volumes to the incredible work they are doing. Since day one, we have remained focused on helping small businesses win deals and drive revenue,” said Shaun Shirazian, Chief Product Officer at Pipedrive.

To-date, Pipedrive has acquired more than 100,000 customers around the world in key markets, with the largest markets being the United States, the United Kingdom, Brazil and Germany. To learn more about Pipedrive and/or to request additional information, please visit www.pipedrive.com.

About Pipedrive
Founded in 2010, Pipedrive is the easy and effective sales CRM that drives small business growth. Today, Pipedrive is used by revenue teams at more than 100,000 companies worldwide. Pipedrive is headquartered in New York and has offices across Europe and the US. The company is backed by a majority holder Vista Equity Partners, and Bessemer Venture Partners, Insight Partners, Atomico, and DTCP. Learn more at www.pipedrive.com.

Press contacts:
Mariliis Beger
[email protected]
+372 5205279