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Pipedrive Named as Gold Medallist in the Software Reviews' Data Quadrant Report

New York, 25 August, 2021 - Pipedrive, the leading CRM platform for sales and marketing teams, today announced it was named as one of the Gold Medallists in the Software Reviews’ Data Quadrant Report. Based on 100% user review data, Pipedrive’s composite score is 8.5 (out of 10), with a score of +88 in emotional footprint and 86% likeliness to recommend.

“I am thrilled about this nomination. Being ranked among the best CRM softwares in this extremely competitive market and based on the real experience of users is a true recognition of our team’s mission to constantly develop Pipedrive’s CRM to meet our customers’ expectations. Our award-winning, highly intuitive, and easy-to-use product is designed to help sales and marketing teams get more deals, close deals faster, and hit their revenue targets. Knowing that our customers have benefited from our tool and constant efforts of adding new features and business value for the users is truly rewarding,” said Krishna Panicker, CPO, Pipedrive.



Based on 100% user review data, Pipedrive has scored excellent results in the following categories

  • 83% satisfaction in Vendor Capabilities overall vs the category average of 79%

  • 86% likeliness to recommend vs the category average of 80%

  • 82% feature satisfaction vs the category average of 79%

  • 84% Business Value Created vs the category average of 79%

  • 80% Product Strategy and Rate of Improvement vs the category average of 77%

  • Ranked #1 in Usability and Intuitiveness with 87% Satisfaction vs the category average of 80%


See the full list of results and download the report here.

SoftwareReviews was created by Info-Tech Research Group, an IT research and consulting firm started in 1997. The company has been working in the vendor space for two decades, giving expertise and insight into the enterprise software landscape and vendor relationships. SoftwareReviews compares experience shaped by both the software and the relationship with the vendor, providing a comprehensive understanding of the product and helping identify vendors that can deliver both. The company’s unique Emotional Footprint measures high-level user sentiment towards the client-vendor relationship and product effectiveness.


About Pipedrive
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson's point of view. Today, Pipedrive is used by sales teams at more than 95,000 companies worldwide. Pipedrive is headquartered in New York and has offices across Europe and in the US. The company is backed by a majority holder Vista Equity Partners, and Bessemer Venture Partners, Insight Partners, Atomico, DTCP, and Rembrandt Venture Partners. Learn more at www.pipedrive.com.


Press contacts:
Maie-Liisa Sildnik
[email protected]
+372 55605205