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Pipedrive report: Clarity, not automation, is becoming sales teams' biggest productivity advantage

New York, July 8, 2026 - Pipedrive, the easy and intelligent CRM for small and medium-sized businesses, today released its new report, The Hidden Cost of Selling: How Work Around the Work Shapes Sales Performance. This examines how administrative burden, fragmented workflows, and unresolved AI skepticism are quietly undermining productivity for customer-facing professionals, and what it would actually take to fix it.

Pipedrive launches native MCP server, bringing CRM workflows directly into AI assistants

New York, June 30, 2026 – Pipedrive, the easy and intelligent CRM for small and medium-sized businesses, today announced the launch of its native Model Context Protocol (MCP) server, enabling customers to securely connect Pipedrive with AI assistants such as ChatGPT, Claude and other MCP-compatible tools.

Pipedrive named Best Sales CRM in the 2026 CRMmys Awards

New York, June 19, 2026 – Pipedrive, the easy and intelligent CRM for small and medium-sized businesses, has been named Best Sales CRM in the 2026 CRMmys Awards, an awards program by CRM.org that recognizes excellence across the customer relationship management industry.

Pipedrive to be included in OpenAI’s Codex Sales Plugin launch, bringing CRM context into AI-powered sales workflows

New York, June 4, 2026 – Pipedrive, the easy and intelligent CRM for small and medium-sized businesses, today announced it would be included in the launch of OpenAI’s dedicated sales plugin for Codex, enabling Pipedrive customers to connect their CRM data to AI-powered sales workflows.

Pipedrive bridges the sales-to-delivery gap with new project management and messaging tools

New York, May 26, 2026 – Pipedrive, the easy and intelligent CRM for small and medium-sized businesses, today launched new project management and communication capabilities designed to help sales teams manage customer relationships and post-sale execution more effectively within one platform.

New Pipedrive report: Sales is one of UK’s most misunderstood jobs, with ‘sales shame’ affecting two thirds

New York, May 18, 2026 – Pipedrive, the easy and intelligent CRM for small and medium-sized businesses, today released its new UK report, Hard sell: How sales teams can reclaim the profession. This examines the gap between public perception and the reality of working in sales in 2026.