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Pipedrive report: The AI paradox – professionals want AI as a thinking partner, not an autopilot

New York, August 25, 2026 – Pipedrive, the easy and intelligent CRM for small and medium-sized businesses, today released a new report, “AI and humanity at work: How professionals are balancing efficiency and human connection”. The report examines how professionals across industries, employment types and age groups are navigating AI adoption and reveals a striking paradox.

Pipedrive named to the 2026 Constellation shortlist for Sales Force Automation

New York, August 19, 2026 – Pipedrive, the easy and intelligent CRM for small and medium-sized businesses, today announced that it has been named to the 2026 Constellation ShortList™ for Sales Force Automation. The shortlist identifies technology vendors and service providers that meet the requirements of key transformation initiatives for early adopters and fast-follower organizations.

Pipedrive MCP Connector is now available in Claude’s official marketplace

New York, August 18, 2026 - Pipedrive, the easy and intelligent CRM for small and medium-sized businesses, announced today that its Model Context Protocol (MCP) Connector is now available directly in Claude’s official connector marketplace. Sales teams can connect Pipedrive to Claude in a few clicks, without manually configuring an MCP server URL.

Pipedrive named SMB CRM Solution of the Year in the 2026 MarTech Breakthrough Awards

New York, August 6, 2026 - Pipedrive, the easy and intelligent CRM for small and medium-sized businesses, has been named SMB CRM Solution of the Year in the 2026 MarTech Breakthrough Awards, a global recognition program now in its ninth year that evaluates marketing, sales and advertising technology companies.

Pipedrive acquires Outfunnel, bringing its top-rated marketplace app home

New York, August 5, 2026 - Pipedrive, the easy and intelligent CRM for small and medium-sized businesses, today announced the acquisition of Outfunnel, an Estonian sales-and-marketing automation startup and the top-rated app on the Pipedrive Marketplace. Financial terms were not disclosed.

The modern salesperson is becoming a data-entry clerk

New York, August 4, 2026 – Pipedrive, the easy and intelligent CRM for small and medium-sized businesses, today released its CRM Trends Report 2026, revealing that despite years of advances in CRM software and AI, administrative work continues to dominate the modern sales role.