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Pipedrive vs. Zoho

Pipedrive’s user-friendly customer relationship management tool helps teams drive sales quicker. Every Pipedrive plan offers personalized reports, custom fields and a versatile pipeline to manage your deals.


Pipedrive is an all-in-one CRM solution built by salespeople, for salespeople. It has the features and functionality of a robust sales CRM, such as unlimited pipelines, an AI assistant and a user-friendly interface.


Zoho makes tools that help businesses manage everything from HR to finance and customer support processes. It also offers a sales CRM with many features and some limitations on lower plans.

Pipedrive vs. Zoho at a glance

See how Pipedrive and Zoho’s CRM features compare.


Joining Pipedrive

Free trial

Data import and export

Native mobile Android and iOS apps

Free expert implementation support for users spending more than $1000 per month

Sales management

Lead management

Unlimited sales pipelines on all plans

Product catalog on all plans

Unlimited data storage

Deal rotting feature

Automation and customization


Smart Contact Data

From $29/month

From $40/month

Customizable reports on all plans

Custom fields on all plans

Non-sales pipelines in your CRM

Integrations and add-ons

Contact sync included on all plans

Calendar sync included on all plans

Free open API access

Real-time sync across all devices

Privacy and security

2FA (two-factor authentication)

User access and device logs

SOC 2 compliant

AES-256 encryption


Supported languages



Free chat support

Online help center

Empower your sales team members with Pipedrive’s intuitive dashboard, customizable features and powerful integrations

Pipedrive vs. Zoho pricing comparison

Pipedrive prices
Zoho prices

Free trial

Price per seat (annual/per month)

$14 – $99


Onboard your team with ease

Complex tools with a steep learning curve eat up valuable time. The best CRMs are easy to set up and give sales teams more time to focus on selling rather than working out complicated features.

Pipedrive’s simple CRM makes it easy to get up and running quickly. Access video tutorials, customer support and Knowledge Base content to support the entire onboarding process.

Onboard team with ease
Sales pipeline management

Manage your entire sales pipeline

Your sales pipeline should help you identify opportunities to impress leads and close more deals. High-functioning teams need a CRM that makes it easy to spot bottlenecks and monitor the most valuable deals.

Pipedrive’s sales pipeline management features give you total control of your sales journey. Manage deals, track key metrics and customize your pipeline to suit your business needs.

Create a custom sales process

Your team can’t work at its best when template pipelines don’t suit the way they sell. For the best results, you need to be able to tailor your CRM to your unique sales process.

Pipedrive’s customizable CRM gives you a creative license to structure your pipeline to your needs on all plans. Reorder deal stages, add custom fields and use integrations and add-ons to create a customized sales process for your business.

Customizable CRM
Automating workflow

Boost efficiency by automating your workflow

Productivity takes a hit when repetitive, mundane tasks eat large portions of the day. The answer is a CRM solution that offers sales and marketing automation tools to ease your team’s workload.

Pipedrive’s Automations feature allows you to instantly perform sales tasks, send follow-up emails to prospects and nurture leads in a matter of clicks.

Analyze valuable insights to grow your business

CRM systems process a ton of numbers, from sales figures to revenue forecasts. However, some tools restrict your reporting ability. The best CRMs give you the freedom to access and analyze valuable data as much as you want.

Pipedrive’s CRM Insights features allow you to visualize key information in an intuitive sales dashboard and create unlimited customizable sales reports.

CRM Insights

Over 400+ integrations

Expand the capabilities of Pipedrive with hundreds of apps and integrations

Connect all your favorite apps and tools. Try it free!

Full access. No credit card required.

Equip your business with an award-winning CRM system

Best Sales Management Software 2023

Crozdesk Software Awards

Best Sales Force Automation Software


Our lead management software is #1

Pipedrive was the winner when compared with Zoho and other popular CRMs.

SoftwareReviews scores software providers based on verified user reviews. The Data Quadrant shows each tool’s ranking according to product features, customer satisfaction, vendor experience and software capabilities.

Pipedrive claimed the top spot with the highest scores for customization and ease of use.

Software reviews data quadrant

How to switch from Zoho to Pipedrive

Already using Zoho CRM? No problem. Import all of your existing data into Pipedrive in a matter of clicks.

Switch from Zoho to Pipedrive

Make the switch today. Try it free!







Used by over 100,000 companies in 179 countries

In the forecast view, we look at what deals are due to close this month, next month just to make sure everyone is really honest about what they should be working on.

Carolyn PearsonFounder, Maiden Voyage

One of the favorite features within Pipedrive is the email integration. It pulls all of the clients details in, so that we don’t have to think about it.

Erin and DrewFounders, Pro Arts

As a business owner, my favorite feature in Pipedrive is the statistics and being able to look at the dashboard and use those metrics to help each individual on the team.

Lisa CoyleCEO, 360 Payments

Pipedrive vs. Zoho FAQs

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