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<div>We are looking for a customer success manager to serve as the trusted & strategic advisor to key stakeholders (at the executive level) within their assigned high-value client accounts. You'll be responsible for customer onboarding, increasing user acquisition and engagement, ensuring retention and uncovering upsell opportunities. As a customer success manager, you’ll strive to improve customer satisfaction by understanding customers’ unique business needs, setting in place actionable next steps and influencing product value.</div><div><p><strong>Your new adventure:</strong></p><span style="font-weight: 400;"><ul><li>Serve as the post-sale face of Pipedrive for high-value [HVC] accounts</li><li>Onboard HVC customers by assessing their business needs to create a custom success plan to ensure strong adoption</li><li>Build and maintain strong ‘high and wide’ relationships with key stakeholders in assigned portfolios</li><li>Drive product usage and adoption to ensure customer health and full product value attainment</li><li>Advise customers on the most appropriate features for their specific business needs</li><li>Engage in continuous discovery with assigned accounts to uncover upsell opportunities to drive expansion revenue in partnership with sales</li><li>Ensure the timely and successful delivery of our solutions according to customer needs and objectives</li><li>Tailor content and communication style to service a variety of stakeholders from senior executives to end-users </li><li>Act as a point of escalation when required to help manage customer expectations</li><li>Serve as the internal voice of the HVC with internal teams, advocating for their business needs to keep cross functional teams abreast of market needs</li><li>Engage in self-driven business study to ensure the ability to connect with and advise a diverse customer base from various industries</li><div><br></div></ul></span><p><strong>Does this sound like you?</strong></p><span style="font-weight: 400;"><ul><li>At least two years of experience in customer success within the tech industry</li><li>Bachelor's degree or professional learning</li><li>CSM certification is a plus</li><li>Ability to manage competing priorities and adapt quickly without losing personal touch with customers or strategy</li><li>Strong self awareness to manage customer escalations in following all of the established work processes</li><li>Ability to keep up to date with all product changes </li><li>Skills to effectively partner with cross functional teams to infuse the customers voice and needs back into the business&nbsp;</li><li>Proactive investment in their own training and development across multiple business industries&nbsp;</li><li>Excellent active listening skills in order to offer advice in a synchronous environment with customers&nbsp;</li><li>Fluent in German and English</li><li>Passion for learning new systems (e.g. CRM) to track all customer-related activities and deliverables, pipeline management, and health of the account in an efficient manner</li><li>Understanding of multiple popular industry platforms to consult customers&nbsp;</li><div><br></div></ul></span><p><strong>Why Pipedrive?</strong></p><span style="font-weight: 400;"><ul><li>A value-driven work environment where people come first</li><li>A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin</li><li>A team serious about getting things done while not taking ourselves too seriously</li><li>A world-class working environment full of perks like parties, snacks and drinks like Spezi and Club-Mate and, of course, office dogs</li><li>Flexible working hours as long as you’re there for your team members</li><li>Freedom to execute your ideas with a passionate and motivated team supporting you</li><li>Lots of room for personal and career development, with internal and external training opportunities</li><li>Competitive salary and bonus system and all the benefits you’d expect from a great employer (health coverage, transportation allowance, language courses, in-house coaches, employee discounts and more)</li><div><br></div><div>Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.</div><div><br></div><div>#LI-Hybrid #LI-LR2</div></ul></span></div><br><div>If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.</div><div><br></div>

Customer Success Manager - German speaker

<div>We're looking for an enterprise data architect to set the strategy for Pipedrive's data architecture and provide technical architecture direction for delivery of the target state.&nbsp;In this role, you'll be an integral member of the enterprise architecture team and will be responsible for the design and implementation of the enterprise wide data strategy, ensuring the strategy supports the current and future business needs.&nbsp; </div><div><br></div><div>You'll apply your knowledge of good architecture practice, architecture documentation and data technologies to comprehensively capture Pipedrives current state holistic data architecture and oversee target state design and implementation.&nbsp;</div><div><br></div><div>The role will involve collaborating with Business,Technology, engineering&nbsp; and internal and external IT stakeholders at all levels to ensure the enterprise data strategy and associated implementation is adding value to the business. If this sounds like something for you, get in touch, we’d love to meet you!</div><div><br></div><div><p><strong>Your new adventure:</strong></p><span style="font-weight: 400;"><ul><li>Set the strategy for data architecture to support the Business and IT strategies and maintaining the data architecture principles</li><li>Define target, transition data architectures and roadmap to realise&nbsp;</li><li>Create the data architecture documents and templates for change initiatives and supporting solution architects to complete</li><li>Build a framework of principles to ensure data integrity across the business</li><li>Lead data architecture forums and provide subject matter expert input to architecture decisions&nbsp;</li><li>Document the detailed holistic physical data architecture for both current and target state</li><li>Manage holistic roadmap of architecture change initiatives across Pipedrive, coordinating requirements across different initiatives&nbsp;</li><li>Provide technical expertise for change initiatives, working with engineering teams and business product owners</li><li>Define Data Governance framework and work in establishing practises for data governance, quality, metadata management, mastering and security&nbsp;&nbsp;</li><li>Develop and maintain data management and governance standards, policies, and best practices, including metadata management, data quality management, master data management, data lineage, and other related areas.</li><li>Be a key stakeholder and advisor in all strategic data initiatives and ensure alignment to the enterprise wide data strategy&nbsp;</li><li>Build and maintain appropriate Enterprise Architecture artifacts including; Entity Relationship Models, Data dictionary, taxonomy to aid data observability</li><li>Provide technical oversight to Engineers in creating business driven solutions adhering to the enterprise architecture and data governance standards</li><li>Be an advocate of data security principles and ensure appropriate security and compliance&nbsp; practices are embedded in any data strategy</li><li>Develop key performance measures for data integration and quality</li><li>Support third party data suppliers in developing specifications that are congruent with the Enterprise data architecture</li><div><br></div></ul></span><p><strong>Does this sound like you:</strong></p><span style="font-weight: 400;"><ul><li>Experience of creating and implementing data strategies that align with business objectives</li><li>Extensive experience in architecting and implementing enterprise data warehouse, Master data Management, data integration, BI & analytics, content management and data management platforms</li><li>A comprehensive understanding of data warehousing and data transformation (extract, transform and load) processes and the supporting technologies such as Amazon Glue, EMR, Azure Data Factory, Data Lake, other analytics products</li><li>Data management and reporting technologies, predictive analytics, data visualization and unstructured data</li><li>Experience of mapping key enterprise data entities to business capabilities and applications&nbsp;</li><li>Established experience delivering information management solutions to large numbers of end users</li><li>A strong knowledge of horizontal data lineage concepts and implementations&nbsp;</li><li>Exposure to a variety of programming languages and advanced technologies associated with big data, AI, IoT and the cloud&nbsp;</li><li>Extensive experience of developing progressive information management solutions and end-to-end development life-cycle support and SDLC processes</li><li>Excellent problem solving and data modelling skills (logical, physical, semantic and integration models) including normalisation, OLAP / OLTP principles and entity relationship analysis</li><li>Experience of leading a team including architects and subject matter experts</li><li>Excellent communication and presentational skills </li><li>The ability to work in a team</li><div><br></div></ul></span><p><strong>Why Pipedrive:</strong></p><span style="font-weight: 400;"><ul><li>A value-driven work environment where people come first</li><li>A lively bunch of colleagues from over 50 different countries, with offices in Lisbon, Tallinn, Tartu, Prague, London, Dublin, New York, Florida, Riga and Berlin</li><li>A team serious about getting things done while not taking ourselves too seriously</li><li>A world-class working environment full of the usual nice perks and some more</li><li>Freedom to execute your ideas with a passionate and motivated team supporting you</li><li>Flexible working hours as long as you’re there for your team members</li><li>Lots of room for personal and career development, with internal and external training opportunities</li><li>Competitive salary including all the benefits you’d expect from a great employer (annual bonus system, health insurance, meal allowance, flexible benefits – you can choose whether to use the credit on parking, a public transport card, technology, etc.)</li><li>Please note that at this time, we are unable to offer visa or relocation for this role, therefore we only accept applications from people already in Estonia</li><div><br></div><div><i>Pipedrive is an equal-opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity, or veteran status.</i></div><div><br></div><div>Based on this role's access to certain data, Pipedrive will be conducting a pre-employment background investigation in conjunction with your application for employment with our company.&nbsp; Such data will be handled in accordance with Pipedrive's Privacy Policy for Recruitment.</div></ul></span></div><br><div>If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.</div><div><br></div>

Enterprise Data Architect

<div>We’re on the lookout for a Junior Account Executive, German Speaker to be responsible for presenting Pipedrive as a leading solution for the CRM needs of our in-trial prospects in the DACH Marketing.</div><div><br></div><div><p><strong>Your new adventure:</strong></p><span style="font-weight: 400;"><ul><li>Meet or exceed sales quotas</li><li>Understand the complexity of business concepts, structures, and processes, searches for business&nbsp;</li><li>Create loyal Pipedrive clients by performing outbound calls of prospective and current trial customers</li><li>Conduct consultative conversations with customers by asking key questions to understand their businesses and needs; including performing demonstrations to show the value of Pipedrive’s solutions</li><li>Contact customers to follow-up and offer appropriate solutions to ensure that their needs have been correctly and effectively met</li><li>Become an expert on Pipedrive to be able to provide the right fit solutions to solve customers’ problems</li><li>Promote teamwork, and be the “Go To” person for its peers by joining a buddy system for new joiners</li><li>Show interest in other team member’s work and mentors colleagues in order to increase team performance</li><li>Host Webinars for in trial customers</li><li>Track and document sales based conversations and activities in our internal Pipedrive “Pedigree” system</li></ul></span><p><strong>Does this sound like you?</strong></p><span style="font-weight: 400;"><ul><li>At least 1+ year of experience in the field</li><li>A degree in a related field is a plus</li><li>Fluency in German</li><li>Exceptional verbal and written communication skills</li><li>Customer-oriented with a results-driven focus</li><li>Excellent organizational skills and attention to detail</li><li>Collaborative and problem-solving mindset with a competitive attitude</li><li>Amazing negotiation skills</li><li>Strong ability in active listening and questioning</li><li>High empathy</li></ul></span><p><strong>Why Pipedrive</strong></p><span style="font-weight: 400;"><ul><li>A value-driven work environment where people come first</li><li>A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin</li><li>A team serious about getting things done while not taking ourselves too seriously</li><li>A world-class working environment full of perks like snacks, coffee and occasional team lunches</li><li>Flexible working hours as long as you’re there for your team members</li><li>Freedom to execute your ideas with a passionate and motivated team supporting you</li><li>Lots of room for personal and career development, with internal and external training opportunities</li><li>Competitive salary and bonus system and all the benefits you’d expect from a great employer (medical, dental and life insurance, company pension scheme, in-house coaches and more)</li><div><br></div><div>Based on this role's access to certain data, Pipedrive might conduct a pre-employment background investigation in conjunction with your application for employment with our company.&nbsp; Such data will be handled in accordance with Pipedrive's Privacy Policy for Recruitment.</div><div><br></div><div>Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.</div><div><br></div><div>#LI-Hybrid</div><div>#LI-KA2</div></ul></span></div><br><div>If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.</div><div><br></div>

Junior Account Executive - German Speaker

<div>We’re on the lookout for a Junior Account Executive, German Speaker to be responsible for presenting Pipedrive as a leading solution for the CRM needs of our in-trial prospects in the DACH Marketing.</div><div><br></div><div><p><strong>Your new adventure:</strong></p><span style="font-weight: 400;"><ul><li>Meet or exceed sales quotas</li><li>Understand the complexity of business concepts, structures, and processes, searches for business&nbsp;</li><li>Create loyal Pipedrive clients by performing outbound calls of prospective and current trial customers</li><li>Conduct consultative conversations with customers by asking key questions to understand their businesses and needs; including performing demonstrations to show the value of Pipedrive’s solutions</li><li>Contact customers to follow-up and offer appropriate solutions to ensure that their needs have been correctly and effectively met</li><li>Become an expert on Pipedrive to be able to provide the right fit solutions to solve customers’ problems</li><li>Promote teamwork, and be the “Go To” person for its peers by joining a buddy system for new joiners</li><li>Show interest in other team member’s work and mentors colleagues in order to increase team performance</li><li>Host Webinars for in trial customers</li><li>Track and document sales based conversations and activities in our internal Pipedrive “Pedigree” system</li></ul></span><p><strong>Does this sound like you?</strong></p><span style="font-weight: 400;"><ul><li>At least 1+ year of experience in the field</li><li>A degree in a related field is a plus</li><li>Fluency in German</li><li>Exceptional verbal and written communication skills</li><li>Customer-oriented with a results-driven focus</li><li>Excellent organizational skills and attention to detail</li><li>Collaborative and problem-solving mindset with a competitive attitude</li><li>Amazing negotiation skills</li><li>Strong ability in active listening and questioning</li><li>High empathy</li></ul></span><p><strong>Why Pipedrive</strong></p><span style="font-weight: 400;"><ul><li>A value-driven work environment where people come first</li><li>A lively bunch of colleagues from over 50 different countries, with offices in Lisbon, Tallinn, Tartu, Prague, London, Dublin, New York, Florida, Riga and Berlin</li><li>A team serious about getting things done while not taking ourselves too seriously</li><li>A world-class working environment full of the usual nice perks and some more</li><li>Freedom to execute your ideas with a passionate and motivated team supporting you</li><li>Flexible working hours as long as you’re there for your team members</li><li>Lots of room for personal and career development, with internal and external training opportunities</li><li>Competitive salary including all the benefits you’d expect from a great employer (annual bonus system, health insurance, meal allowance, flexible benefits – you can choose whether to use the credit on parking, a public transport card, technology, etc.)</li><div><br></div><div>Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.</div><div><br></div><div>#LI-Hybrid</div><div>#LI-KA2</div></ul></span></div><br><div>If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.</div><div><br></div>

<div>We’re looking for a Junior Account Executive to be responsible for sales activities in the DACH region in our Berlin office. In this role, you will get a chance to work with our awesome Sales Team and stakeholders across the organization. If you’re someone who continually strives to exceed sales quotas, get in touch, we’d love to meet you!</div><div><br></div><div><p><strong>Your new adventure:</strong></p><span style="font-weight: 400;"><ul><li>Meet or exceed sales quotas</li><li>Understand the complexity of business concepts, structures, and processes, searches for business&nbsp;</li><li>Create loyal Pipedrive clients by performing outbound calls of prospective and current trial customers</li><li>Conduct consultative conversations with customers by asking key questions to understand their businesses and needs; including performing demonstrations to show the value of Pipedrive’s solutions</li><li>Contact customers to follow-up and offer appropriate solutions to ensure that their needs have been correctly and effectively met</li><li>Become an expert on Pipedrive to be able to provide the right fit solutions to solve customers’ problems</li><li>Promote teamwork, and be the “Go To” person for its peers by joining a buddy system for new joiners</li><li>Show interest in other team member’s work and mentors colleagues in order to increase team performance</li><li>Host Webinars for in trial customers</li><li>Track and document sales based conversations and activities in our internal Pipedrive “Pedigree” system</li></ul></span><p><strong>Does this sound like you?</strong></p><span style="font-weight: 400;"><ul><li>At least 1+ year of experience in the field</li><li>A degree in a related field is a plus</li><li>Fluency in German and English</li><li>Exceptional verbal and written communication skills</li><li>Customer-oriented with a results-driven focus</li><li>Excellent organizational skills and attention to detail</li><li>Collaborative and problem-solving mindset with a competitive attitude</li><li>Amazing negotiation skills</li><li>Strong ability in active listening and questioning</li><li>High empathy</li></ul></span><p><strong>Why Pipedrive?</strong></p><span style="font-weight: 400;"><ul><li>A value-driven work environment where people come first</li><li>A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin</li><li>A team serious about getting things done while not taking ourselves too seriously</li><li>A world-class working environment full of perks like parties, snacks and drinks like Spezi and Club-Mate and, of course, office dogs</li><li>Flexible working hours as long as you’re there for your team members</li><li>Freedom to execute your ideas with a passionate and motivated team supporting you</li><li>Lots of room for personal and career development, with internal and external training opportunities</li><li>Competitive salary and bonus system and all the benefits you’d expect from a great employer (health coverage, transportation allowance, language courses, in-house coaches, employee discounts and more)</li><div><br></div><div>Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.</div><div><br></div><div>#LI-Hybrid</div><div>#LI-KA2</div></ul></span></div><br><div>If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.</div><div><br></div>

Junior Account Executive (DACH) - German Speaker

<div><span style="font-size: 16px">We’re looking for a junior customer solutions expert to support our amazing customers at our Lisbon office. In this role, you’ll work with our fantastic support team to address all our customers’ questions and queries. If you love to help people and create an impact, get in touch, we’d love to meet you!</span></div><div><br></div><div><p><strong>Your new adventure:</strong></p><span style="font-weight: 400;"><ul><li>Work with support team members to quickly and efficiently answer customer questions in a friendly, personable manner</li><li>Assist customers via live chat,&nbsp;email&nbsp;and on the telephone</li><li>Collaborate with other teams like product management and engineering to stay abreast of Pipedrive’s latest features</li><li>Identify the root causes of customer issues and offer appropriate solutions</li><li>Help Pipedrive grow by turning both existing and new customers into loyal fans</li><div><br></div></ul></span><p><strong>Does this sound like you?</strong></p><span style="font-weight: 400;"><ul><li>Fluency in spoken and written English and Portuguese</li><li>Great customer service skills such as listening, responsiveness, follow-through and further escalation</li><li>Excellent interpersonal and communication skills</li><li>Ability to multitask and chat with several customers simultaneously</li><li>Some knowledge of sales, for example, leads, opportunities, deal tracking and reporting</li><li>A good understanding of email systems, filtering, spam and e-mail integration</li><li>Experience working in a customer-facing role is a plus</li><li>Experience with sales/CRM tools such as Salesforce or Zoho CRM is a plus</li><li>Confident working with helpdesk tools like Intercom, Freshdesk, Zendesk, etc.</li><div><br></div></ul></span><p><strong>Why Pipedrive?</strong></p><span style="font-weight: 400;"><ul><li>A value-driven work environment where people come first</li><li>A lively bunch of colleagues from over 50 different countries, with offices in Lisbon, Tallinn, Tartu, Prague, London, Dublin, New York, Florida, Riga and Berlin</li><li>A team serious about getting things done while not taking ourselves too seriously</li><li>A world-class working environment full of the usual nice perks and some more</li><li>Freedom to execute your ideas with a passionate and motivated team supporting you</li><li>Flexible working hours as long as you’re there for your team members</li><li>Lots of room for personal and career development, with internal and external training opportunities</li><li>Competitive salary including all the benefits you’d expect from a great employer (annual bonus system, health insurance, meal allowance, flexible benefits – you can choose whether to use the credit on parking, a public transport card, technology, etc.)</li><div><br></div><div>Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.</div><div><br></div><div>#LI-Hybrid</div><div>#LI-MM1</div></ul></span></div><br><div>If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.</div><div><br></div>

Junior Customer Solutions Expert

<div><span style="font-size: 16px">We’re looking for a junior engineering data analyst to gather, maintain and analyze engineering data in our Tallinn office. In this role, you’ll get a chance to work with our awesome managers and engineers. If you have a passion for data analysis and can see yourself in this position, get in touch, we’d love to meet you!&nbsp;</span></div><div><br></div><div><p><strong>Your new adventure:</strong></p><span style="font-weight: 400;"><ul><li>Work with software engineering and engineering operations-related data and topics</li><li>Help maintain and complement existing automated reports and dashboards to improve processes and monitor performance</li><li>Build and automate dashboards, KPIs and reporting decks for efficiency and transparency</li><li>Pre-process, gather and analyze data to find answers to business problems and questions</li><li>Support other analysts and related stakeholders with various ad-hoc projects, reporting and analytics requests</li><li>Contribute to data collection efforts and identify any missing or incomplete data</li><li>Increase engineering data accuracy by setting up automated error reports and suggesting enhancements to internal processes</li><li>Collaborate with the data warehouse team to ensure data integrity and availability</li><li>Advocate data-driven culture in the engineering organization and across the whole company</li></ul></span><p><strong>Does this sound like you?</strong></p><span style="font-weight: 400;"><ul><li>You have a solid understanding of SQL and enjoy creating queries</li><li>You’re eager to learn and deep dive into areas such as statistics, software development and other technical or administrative aspects relevant to the job</li><li>Experience with BI tools and data visualization, preferably Tableau</li><li>Great attention to detail, analytical thinking and problem-solving skills</li><li>Able to demonstrate intellectual curiosity, think logically and solve complex problems that might not always be well defined</li><li>A strong can-do attitude, great communication skills, openness to feedback and a goal-oriented mindset</li><li>Ability and willingness to collaborate effectively within a team while also being capable of working independently to achieve results without daily supervision</li><li>Willingness to work in a rapidly evolving environment, change resilience</li><li>A passion for what you do</li><li>Fluency in English</li></ul></span><p><strong>It will be a plus if you have:</strong></p><span style="font-weight: 400;"><ul><li>Experience with software engineering analytics or software development</li><li>Experience working with large datasets and performing data cleaning and transformation tasks</li><li>Ability to give presentations to a larger audience about our work and findings</li><li>Ability to interpret and communicate technical findings to non-technical stakeholders in a clear and understandable manner</li></ul></span><p><strong> Why Pipedrive?</strong></p><span style="font-weight: 400;"><ul><li>A value-driven work environment where people come first</li><li>A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga, and Berlin</li><li>A team serious about getting things done while not taking ourselves too seriously</li><li>A world-class working environment full of perks like parties, craft workshops, snacks, and, of course, office dogs</li><li>Flexible working hours as long as you’re there for your team members</li><li>Freedom to execute your ideas with a passionate and motivated team supporting you</li><li>Lots of room for personal and career development, with internal and external training opportunities</li><li>Competitive salary and bonus system and all the benefits you’d expect from a great employer (health and accident insurance, health days, a quarterly contribution to sports, in-house coaches, employee discounts, and more)&nbsp;</li><div><br></div><div>Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity, or veteran status.</div><div><br></div><div>#LI-Hybrid #LI-KA2</div></ul></span></div><br><div>If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.</div><div><br></div>

Junior Engineering Data Analyst

<div>We’re looking for a marketplace integration manager to our Marketplace operations team in our Tallinn office. In this role, you will get a chance to work closely with Pipedrive’s technology partners and independent software vendors (ISVs) to support them in building, growing and maintaining apps with Pipedrive. If you are someone who would be interested in creating an impact by helping to create the best ecosystem for our customers, we’d love to meet you!</div><div><br></div><div><p><strong>Your new adventure:</strong></p><span style="font-weight: 400;"><ul><li>Work with Pipedrive’s technology partners and independent software vendors (ISVs) to support them in building, growing and maintaining apps with Pipedrive</li><li>Assess, based on key quality criteria, which apps and integrations are ready to be published in Pipedrive’s Marketplace</li><li>Evaluate and assess the quality of Marketplace apps and integrations and enforce the quality thresholds</li><li>Identify and analyze critical trends and issues to support the ongoing optimization and improvements of public Marketplace apps</li><li>Identify and improve processes for the team</li><li>Act as a representative of Marketplace and technology partners in internal collaborations, supporting internal communication and partner interests</li><li>Hold regular email communications with Pipedrive technology partners and inform them about relevant updates and announcements</li><li>Provide KPIs showing Marketplace app and integration quality and performance</li><li>Help in creating and maintaining technical documentation to support app creation by Technical Partners for Pipedrive's customers</li><li>Collaborate and communicate with cross-functional teams, demonstrate an understanding of technical concepts, and contribute to the overall quality and effectiveness of documentations</li></ul></span><p><strong>Does this sound like you?</strong></p><span style="font-weight: 400;"><ul><li>At least 2 years of experience in customer support, support engineering or other technical customer-facing roles in B2B IT companies</li><li>Effective communication skills for building and maintaining relationships with external technology partners, or service providers</li><li>Familiarity with REST APIs, Webhooks, SDKs and integration development lifecycle</li><li>The capability to assess technical software and lead technical conversations with partners and customers</li><li>Ability to work cross-functionally within the company (partnering with product, developer relations, engineering, etc.) and engage resources both within and outside your direct control to move things forward in support of a common goal for the business</li><li>Outstanding interpersonal and organizational skills with extreme attention to details</li><li>A demonstrated track record of hitting your goals and aligning a team around key objectives</li><li>Proactively seek for opportunities update and improve documentation and processes</li><li>A strong can-do attitude and openness to feedback</li><li>Fluency in English&nbsp;</li></ul></span><p><strong>Why Pipedrive?</strong></p><span style="font-weight: 400;"><ul><li>A value-driven work environment where people come first</li><li>A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin</li><li>A team serious about getting things done while not taking ourselves too seriously</li><li>A world-class working environment full of perks like parties, craft workshops, snacks and, of course, office dogs</li><li>Flexible working hours as long as you’re there for your team members</li><li>Freedom to execute your ideas with a passionate and motivated team supporting you</li><li>Lots of room for personal and career development, with internal and external training opportunities</li><li>Competitive salary and bonus system and all the benefits you’d expect from a great employer (health and accident insurance, health days, a quarterly contribution to sports, in-house coaches, employee discounts and more)&nbsp;</li><div><br></div><div>Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.</div><div><br></div><div>#LI-KA2 #LI-Hybrid</div></ul></span></div><br><div>If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.</div><div><br></div>

Marketplace Integration Manager

<div><span style="font-size: 16px">We’re looking for a product manager to join our team in Lisbon!</span></div><div><br></div><div><span style="font-size: 16px">If you’re someone who has high empathy for users, loves data-driven decision-making, is eager to learn about customer needs and delves deep into technical problems to build the best scalable and innovative solutions for our customers, we’d love to meet you! </span></div><div><br></div><div><p><strong>Your new adventure:</strong></p><span style="font-weight: 400;"><ul><li>Learn our product’s vision and strategy to understand our focus and ideal future state&nbsp;</li><li>Empathize with and advocate for our customers</li><li>Lead the way to identify top customer pains and the journey to resolve them&nbsp;</li><li>Collaborate with cross-functional teams from data analysts to researchers, product designers and engineers to develop the best solutions for our customers&nbsp;</li><li>Build alignment across teams and stakeholders by crafting comprehensible problem statements and a clear roadmap for your area&nbsp;</li><li>Experiment, innovate and seek new ways to bring us closer to our goals</li><li>Get to know, work with and learn from the best talents in the industry</li><div><br></div></ul></span><p><strong>Does this sound like you?</strong></p><span style="font-weight: 400;"><ul><li>At least 2 years of experience in product management</li><li>Thrives on challenge, constantly seeking opportunities to push boundaries, disrupt conventions, and deliver exceptional results</li><li>Strong inclination towards experimentation and innovation, leveraging lean principles to test hypotheses and iterate rapidly</li><li>Experience with generative research (including interviews and data analysis) to discover new insights about existing customer needs, product usage and market trends in the area of ownership</li><li>The ability to work with bigger problem spaces and break them down into smaller well-defined problems and actionable steps</li><li>The ability to set reasonable, relevant and measurable goals</li><li>Proven experience with effectively aligning and managing a roadmap, limiting the dependencies with other teams&nbsp;&nbsp;</li><li>Great communication skills for effective collaboration, including active listening and providing relevant feedback</li><li>Fluency in English&nbsp;</li><li>Proficiency with data analysis tools such as Amplitude is a plus</li><div><br></div></ul></span><p><strong>Why Pipedrive?</strong></p><span style="font-weight: 400;"><ul><li>A value-driven work environment where people come first</li><li>A lively bunch of colleagues from over 50 different countries, with offices in Lisbon, Tallinn, Tartu, Prague, London, Dublin, New York, Florida, Riga and Berlin</li><li>A team serious about getting things done while not taking ourselves too seriously</li><li>A world-class working environment full of the usual nice perks and some more</li><li>Freedom to execute your ideas with a passionate and motivated team supporting you</li><li>Flexible working hours as long as you’re there for your team members</li><li>Lots of room for personal and career development, with internal and external training opportunities</li><li>Competitive salary including all the benefits you’d expect from a great employer (annual bonus system, health insurance, meal allowance, flexible benefits – you can choose whether to use the credit on parking, a public transport card, technology, etc.)</li><div><br></div><div>Pipedrive is an equal-opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.</div><div><br></div><div>#LI-MM1</div><div>#LI-Hybrid</div></ul></span></div><br><div>If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.</div><div><br></div>

Product Manager

<div><span style="font-size: 16px">We’re looking for a Product Manager for the Platform team in our Tallinn office. </span></div><div><br></div><div><span style="font-size: 16px">If you’re someone who has high empathy for users, is good with collaborating with others, loves data-driven decision-making, and is eager to learn about customer needs to build the best scalable and innovative solutions for our customers, we’d love to meet you!</span></div><div><br></div><div><p><strong>Your new adventure:</strong></p><span style="font-weight: 400;"><ul><li>Learn our product’s vision and strategy to understand our focus and ideal future state&nbsp;</li><li>Empathize with and advocate for our customers</li><li>Lead the way to identify top customer pains and the journey to resolve them&nbsp;</li><li>Work in a cross-functional team with product designers and engineers to deliver the best solutions for our customers in collaboration with data analysts, researchers, marketing and customer-facing teams</li><li>Build alignment across teams and stakeholders by crafting comprehensible problem statements and a clear roadmap for your area&nbsp;</li><li>Experiment, innovate and seek new ways to bring us closer to our goals</li><li>Identifying and managing product risks such as technical dependencies, resource constraints, and market shifts, and work with the team to mitigate these risks</li><li>Get to know, work with and learn from the best talents in the industry</li><div><br></div></ul></span><p><strong>Does this sound like you?</strong></p><span style="font-weight: 400;"><ul><li>At least 2 years of experience in product management</li><li>Thrives on challenge, constantly seeking opportunities to push boundaries, disrupt conventions, and deliver exceptional results</li><li>Strong inclination towards experimentation and innovation, leveraging lean principles to test hypotheses and iterate rapidly</li><li>Experience with generative research (including interviews and data analysis) to discover new insights about existing customer needs, product usage and market trends in the area of ownership</li><li>The ability to work with bigger problem spaces and break them down into smaller well-defined problems and actionable steps</li><li>The ability to set reasonable, relevant and measurable goals</li><li>Proven experience with effectively aligning and managing a roadmap, limiting the dependencies with other teams&nbsp;&nbsp;</li><li>Great communication skills for effective collaboration, including active listening and providing relevant feedback</li><li>Fluency in English&nbsp;</li><li>Proficiency with data analysis tools such as Amplitude is a plus</li><div><br></div></ul></span><p><strong>Why Pipedrive?</strong></p><span style="font-weight: 400;"><ul><li>A value-driven work environment where people come first</li><li>A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin</li><li>A team serious about getting things done while not taking ourselves too seriously</li><li>A world-class working environment full of perks like parties, craft workshops, snacks and, of course, office dogs</li><li>Flexible working hours as long as you’re there for your team members</li><li>Freedom to execute your ideas with a passionate and motivated team supporting you</li><li>Lots of room for personal and career development, with internal and external training opportunities</li><li>Competitive salary and bonus system and all the benefits you’d expect from a great employer (health and accident insurance, health days, a quarterly contribution to sports, in-house coaches, employee discounts and more)&nbsp;</li><div><br></div><div>Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.</div><div><br></div><div>#LI-Hybrid</div><div>#LI-MM1</div></ul></span></div><br><div>If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.</div><div><br></div>

<div><span style="font-size: 16px">We’re looking for a Product Manager for the Platform team in our Tartu office. </span></div><div><br></div><div><span style="font-size: 16px">If you’re someone who has high empathy for users, is good with collaborating with others, loves data-driven decision-making, and is eager to learn about customer needs to build the best scalable and innovative solutions for our customers, we’d love to meet you!</span></div><div><br></div><div><p><strong>Your new adventure:</strong></p><span style="font-weight: 400;"><ul><li>Learn our product’s vision and strategy to understand our focus and ideal future state&nbsp;</li><li>Empathize with and advocate for our customers</li><li>Lead the way to identify top customer pains and the journey to resolve them&nbsp;</li><li>Work in a cross-functional team with product designers and engineers to deliver the best solutions for our customers in collaboration with data analysts, researchers, marketing and customer-facing teams</li><li>Build alignment across teams and stakeholders by crafting comprehensible problem statements and a clear roadmap for your area&nbsp;</li><li>Experiment, innovate and seek new ways to bring us closer to our goals</li><li>Identifying and managing product risks such as technical dependencies, resource constraints, and market shifts, and work with the team to mitigate these risks</li><li>Get to know, work with and learn from the best talents in the industry</li><div><br></div></ul></span><p><strong>Does this sound like you?</strong></p><span style="font-weight: 400;"><ul><li>At least 2 years of experience in product management</li><li>Thrives on challenge, constantly seeking opportunities to push boundaries, disrupt conventions, and deliver exceptional results</li><li>Strong inclination towards experimentation and innovation, leveraging lean principles to test hypotheses and iterate rapidly</li><li>Experience with generative research (including interviews and data analysis) to discover new insights about existing customer needs, product usage and market trends in the area of ownership</li><li>The ability to work with bigger problem spaces and break them down into smaller well-defined problems and actionable steps</li><li>The ability to set reasonable, relevant and measurable goals</li><li>Proven experience with effectively aligning and managing a roadmap, limiting the dependencies with other teams&nbsp;&nbsp;</li><li>Great communication skills for effective collaboration, including active listening and providing relevant feedback</li><li>Fluency in English&nbsp;</li><li>Proficiency with data analysis tools such as Amplitude is a plus</li><div><br></div></ul></span><p><strong>Why Pipedrive?</strong></p><span style="font-weight: 400;"><ul><li>A value-driven work environment where people come first</li><li>A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin</li><li>A team serious about getting things done while not taking ourselves too seriously</li><li>A world-class working environment full of perks like parties, craft workshops, snacks and, of course, office dogs</li><li>Flexible working hours as long as you’re there for your team members</li><li>Freedom to execute your ideas with a passionate and motivated team supporting you</li><li>Lots of room for personal and career development, with internal and external training opportunities</li><li>Competitive salary and bonus system and all the benefits you’d expect from a great employer (health and accident insurance, health days, a quarterly contribution to sports, in-house coaches, employee discounts and more)&nbsp;</li><div><br></div><div>Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.</div><div><br></div><div>#LI-Hybrid</div><div>#LI-MM1</div></ul></span></div><br><div>If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.</div><div><br></div>

<div>We’re looking for a Product Operations Manager to drive efficiency and consistency within our esteemed Research and Development (R&D) department. In this pivotal role, you will be instrumental in establishing and rolling out streamlined yet robust processes and workflows, ensuring innovative and efficient product development across the entire lifecycle. If you thrive on efficient R&D processes and operations, we’d love to meet you!</div><div><br></div><div><p><strong>Your new adventure:</strong></p><span style="font-weight: 400;"><ul><li>Work closely with R&D leaders to establish clear goals and KPIs that measure the success and effectiveness of our R&D processes</li><li>Collaborate with cross-functional teams and leaders to identify areas for enhancement and processes that require refinement and improvement</li><li>Create efficient workflows that maximize innovation, and productivity and guarantee efficient delivery in the organization</li><li>Work closely with teams and leaders to ensure effective change management and smooth rollout of new processes within the organization</li><li>Collaborate with customer-facing, marketing, and other teams to ensure streamlined communication between R&D and various departments, fostering efficient coordination synergy and alignment</li><div><br></div></ul></span><p><strong>Does this sound like you?</strong></p><span style="font-weight: 400;"><ul><li>Proven at least 3 years experience in process management in software development R&D organization&nbsp;</li><li>Have an in-depth understanding of the development lifecycle, methodologies, and ways of working within product, design, and engineering teams</li><li>Great communication skills, with the ability to facilitate collaboration among diverse teams</li><li>Strong change management skills helping to roll out processes within the organization seamlessly</li><li>Proactive mindset</li><li>Ability to identify challenges and propose effective solutions</li><li>Detail-oriented with a focus on continuous improvement</li><li>Strong analytical skills and ability to interpret data to drive informed decisions</li><li>Project management expertise, including resource planning and allocation</li><li>Bachelor's or Master’s degree in a related field</li><li>Fluency in English </li><div><br></div></ul></span><p><strong>Why Pipedrive?</strong></p><span style="font-weight: 400;"><ul><li>A value-driven work environment where people come first&nbsp;</li><li>A lively bunch of colleagues from over 50 different countries, with offices in Prague, Tallinn, Tartu, Lisbon, London, Dublin, New York, Florida, Riga and Berlin</li><li>A team serious about getting things done while not taking ourselves too seriously</li><li>Freedom to execute your ideas with a passionate and motivated team supporting you</li><li>A place in our new and custom-designed Prague office (free sauna included)</li><li>Flexible working hours as long as you’re there for your team members</li><li>Lots of room for personal and career development with internal and external training opportunities</li><li>Competitive salary including all the benefits you’d expect from a great employer (25 days of vacation + 5 health days per year, private medical care, meal allowance for each workday in the Prague office, a monthly contribution for sports, books,&nbsp; and entertainment via the Benefitka card, 365-day Prague public transport ticket, paid sick leave days, retirement fund savings and extra vacation days as a tenure benefit)&nbsp;</li><li>Please note that at this time, we are unable to offer visa or relocation for this role, therefore we only accept applications from people already in Prague</li><div><br></div><div>Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status. </div><div><br></div><div>#LI-Hybrid #LI-VMUC</div></ul></span></div><br><div>If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.</div><div><br></div>

Product Operations Manager

<div>We’re looking for a Product Operations Manager to drive efficiency and consistency within our esteemed Research and Development (R&D) department in Tallinn. In this pivotal role, you will be instrumental in establishing and rolling out streamlined yet robust processes and workflows, ensuring innovative and efficient product development across the entire lifecycle. If you thrive on efficient R&D processes and operations, we’d love to meet you!</div><div><br></div><div><p><strong>Your new adventure:</strong></p><span style="font-weight: 400;"><ul><li>Work closely with R&D leaders to establish clear goals and KPIs that measure the success and effectiveness of our R&D processes</li><li>Collaborate with cross-functional teams and leaders to identify areas for enhancement and processes that require refinement and improvement</li><li>Create efficient workflows that maximize innovation, and productivity and guarantee efficient delivery in the organization</li><li>Work closely with teams and leaders to ensure effective change management and smooth rollout of new processes within the organization</li><li>Collaborate with customer-facing, marketing, and other teams to ensure streamlined communication between R&D and various departments, fostering efficient coordination synergy and alignment</li><div><br></div></ul></span><p><strong>Does this sound like you?</strong></p><span style="font-weight: 400;"><ul><li>Proven at least 3 years experience in process management in software development R&D organization&nbsp;</li><li>Have an in-depth understanding of the development lifecycle, methodologies, and ways of working within product, design, and engineering teams</li><li>Great communication skills, with the ability to facilitate collaboration among diverse teams</li><li>Strong change management skills helping to roll out processes within the organization seamlessly</li><li>Proactive mindset</li><li>Ability to identify challenges and propose effective solutions</li><li>Detail-oriented with a focus on continuous improvement</li><li>Strong analytical skills and ability to interpret data to drive informed decisions</li><li>Project management expertise, including resource planning and allocation</li><li>Bachelor's or Master’s degree in a related field</li><li>Fluency in English </li><div><br></div></ul></span><p><strong>Why Pipedrive?</strong></p><span style="font-weight: 400;"><ul><li>A value-driven work environment where people come first</li><li>A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin</li><li>A team serious about getting things done while not taking ourselves too seriously</li><li>A world-class working environment full of perks like parties, craft workshops, snacks, and, of course, office dogs</li><li>Flexible working hours as long as you’re there for your team members</li><li>Freedom to execute your ideas with a passionate and motivated team supporting you lots of room for personal and career development, with internal and external training opportunities</li><li>Competitive salary and bonus system and all the benefits you’d expect from a great employer (health and accident insurance, health days, a quarterly contribution to sports, in-house coaches, employee discounts and more) </li><div><br></div><div>Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.</div><div><br></div><div>Based on this role's access to certain data, Pipedrive might conduct a pre-employment background investigation in conjunction with your application for employment with our company.&nbsp; Such data will be handled in accordance with Pipedrive's Privacy Policy for Recruitment. </div><div><br></div><div>#LI-Hybrid #LI-VMUC</div></ul></span></div><br><div>If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.</div><div><br></div>

<div>We’re on the lookout for a Sales Team Lead to coordinate the sales team, supporting management, and ensuring sales quotas are reached.</div><div><br></div><div><p><strong>Your new adventure:</strong></p><span style="font-weight: 400;"><ul><li>Manages the sales team allocated regionally</li><li>Set and track sales targets for the team</li><li>Performs 1:1s, pipeline reviews and Huddles</li><li>Suggests and implements improvements in the sales administration process</li><li>Coordinates department projects to meet deadlines</li><li>Reports on sales metrics and suggest improvements</li><li>Prepares monthly, quarterly and annual sales forecasts to share with management</li><li>Researches and discovers methods to increase customer engagement</li><li>Ensures sales, finance, legal policies and procedures are met</li><li>Builds an open-communication environment for the team</li><li>Drives recruiting efforts</li></ul></span><p><strong>Does this sound like you?</strong></p><span style="font-weight: 400;"><ul><li>At least 3 years of management experience in the field</li><li>A degree in a related field is a plus</li><li>Fluency in English</li><li>A strong can-do attitude, great communication skills and openness to feedback</li><li>A goal-oriented mindset</li><li>Extreme attention to detail</li><li>Excellent organization skills</li><li>Exceptional interpersonal and team management skills</li><li>Able to employ emotional intelligence when leveraging team potential</li><li>Strong analytical capabilities</li><li>Prioritization and organizational expertise</li><li>Numerical proficiency</li><li>Problem-solving attitude</li></ul></span><p><strong>Why Pipedrive?</strong></p><span style="font-weight: 400;"><ul><li>A value-driven work environment where people come first</li><li>A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin</li><li>A team serious about getting things done while not taking ourselves too seriously</li><li>A world-class working environment full of perks like snacks, coffee and occasional team lunches</li><li>Flexible working hours as long as you’re there for your team members</li><li>Freedom to execute your ideas with a passionate and motivated team supporting you</li><li>Lots of room for personal and career development, with internal and external training opportunities</li><li>Competitive salary and bonus system and all the benefits you’d expect from a great employer (medical, dental and life insurance, company pension scheme, in-house coaches and more)</li><div><br></div><div>Based on this role's access to certain data, Pipedrive might conduct a pre-employment background investigation in conjunction with your application for employment with our company.&nbsp; Such data will be handled in accordance with Pipedrive's Privacy Policy for Recruitment.</div><div><br></div><div>Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.</div><div><br></div><div>#LI-Hybrid</div><div>#LI-KA2</div></ul></span></div><br><div>If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.</div><div><br></div>

Sales Team Lead

<div>We’re on the lookout for a senior product data analyst to analyze product behavioral data and share insights with our Tallinn-based product analytics team. These insights concern our product usage, with metrics that help track how our product is performing, how this influences business results, what to improve for users, and more. If you feel passionate about data analysis and feel you can be our product team’s trusted advisor and guide, get in touch, we’d love to hear from you!</div><div><br></div><div><p><strong>Your new adventure:</strong></p><span style="font-weight: 400;"><ul><li>Leverage and tell a story with data and visualizations to understand market opportunities, customer pain points, and market trends to inform and make recommendations on the tribe's long-term vision and strategy.&nbsp;</li><li>Partner with tribes to understand the most impactful questions or leaps of faith that need validation. Independently work to define data requirements as well as develop and execute learning plans.</li><li>Work with the product department to craft experiments and test hypotheses using existing resources and applications as well as make recommendations for future improvements.</li><li>Operate as a business owner in your product tribes, gaining a deep understanding of strategic goals and how they align with the broader vision the R&D organization delivers</li><li>Provide ongoing visibility and increase self-serve access to teams on how Pipedrive customers can use our product (feature usage, user paths, adoption, churn, etc.)</li><li>Work with large, complex data sets, conducting end-to-end analysis that includes data gathering and requirements specification, processing, analysis, ongoing deliverables, and presentations</li><li>Utilize good communication skills to clearly explain the essence of technical work to audiences of all levels and across the Product organization.</li><li>Act as Driver on internal Product Intelligence initiatives which continue to expand capabilities of the function within R&D.</li><li>Operate as a mentor to junior and mid-level analysts raising the bar of skills and talent for the entire team.</li><div><br></div></ul></span><p><strong>Does this sound like you?</strong></p><span style="font-weight: 400;"><ul><li>At least four years of experience in quantitative analysis, preferably for a tech company</li><li>Fluent in SQL and experience in working with relational databases</li><li>Previous experience with Tableau, Power BI, or similar software</li><li>Excited to explore patterns, draw conclusions, and extract insights</li><li>Able to condense your analysis into actionable insights to inform business decisions and influence performance</li><li>Good communication skills and ability to explain analysis results and data to stakeholders</li><li>Able to demonstrate intellectual curiosity, think logically, and solve complex problems that might not always be well-defined</li><li>You know how to analyze user behavior, segmentation, and user path optimization</li><li>You’re a team player who’s eager to take ownership of processes and projects</li><li>You’re proactive, offering expertise and help when needed</li><li>Able to set and own priorities in line with declared OKRs and communicate them to all stakeholders</li><li>Previous experience in a/b testing is an advantage&nbsp;</li><li>Prior programming knowledge (R, Python), especially statistical programming, is strongly preferred</li><li>Fluent in English</li><div><br></div></ul></span><p><strong>Why Pipedrive?</strong></p><span style="font-weight: 400;"><ul><li>A value-driven work environment where people come first</li><li>A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga, and Berlin</li><li>A team serious about getting things done while not taking ourselves too seriously</li><li>A world-class working environment full of perks like parties, craft workshops, snacks, and, of course, office dogs</li><li>Flexible working hours as long as you’re there for your team members</li><li>Freedom to execute your ideas with a passionate and motivated team supporting you</li><li>Lots of room for personal and career development, with internal and external training opportunities</li><li>Competitive salary and bonus system and all the benefits you’d expect from a great employer (health and accident insurance, health days, a quarterly contribution to sports, in-house coaches, employee discounts, and more)</li><div><br></div><div>Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity, or veteran status.</div><div><br></div><div>Based on this role's access to certain data, Pipedrive will be conducting a pre-employment background investigation in conjunction with your application for employment with our company.&nbsp; Such data will be handled in accordance with Pipedrive's Privacy Policy for Recruitment.</div><div><br></div><div>#LI-Hybrid #LI-VMUC</div></ul></span></div><br><div>If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.</div><div><br></div>

Senior Product Data Analyst

<div>We’re on the lookout for a senior product data analyst to analyze product behavioral data and share insights with our Tallinn-based product analytics team. These insights concern our product usage, with metrics that help track how our product is performing, how this influences business results, what to improve for users, and more. If you feel passionate about data analysis and feel you can be our product team’s trusted advisor and guide, get in touch, we’d love to hear from you!</div><div><br></div><div><br></div><div><p><strong>Your new adventure:</strong></p><span style="font-weight: 400;"><ul><li>Leverage and tell a story with data and visualizations to understand market opportunities, customer pain points, and market trends to inform and make recommendations on the tribe's long-term vision and strategy.&nbsp;</li><li>Partner with tribes to understand the most impactful questions or leaps of faith that need validation. Independently work to define data requirements as well as develop and execute learning plans.</li><li>Work with the product department to craft experiments and test hypotheses using existing resources and applications as well as make recommendations for future improvements.</li><li>Operate as a business owner in your product tribes, gaining a deep understanding of strategic goals and how they align with the broader vision the R&D organization delivers</li><li>Provide ongoing visibility and increase self-serve access to teams on how Pipedrive customers can use our product (feature usage, user paths, adoption, churn, etc.)</li><li>Work with large, complex data sets, conducting end-to-end analysis that includes data gathering and requirements specification, processing, analysis, ongoing deliverables, and presentations</li><li>Utilize good communication skills to clearly explain the essence of technical work to audiences of all levels and across the Product organization.</li><li>Act as Driver on internal Product Intelligence initiatives which continue to expand capabilities of the function within R&D.</li><li>Operate as a mentor to junior and mid-level analysts raising the bar of skills and talent for the entire team.</li><div><br></div></ul></span><p><strong>Does this sound like you?</strong></p><span style="font-weight: 400;"><ul><li>At least four years of experience in quantitative analysis, preferably for a tech company</li><li>Fluent in SQL and experience in working with relational databases</li><li>Previous experience with Tableau, Power BI, or similar software</li><li>Excited to explore patterns, draw conclusions, and extract insights</li><li>Able to condense your analysis into actionable insights to inform business decisions and influence performance</li><li>Good communication skills and ability to explain analysis results and data to stakeholders</li><li>Able to demonstrate intellectual curiosity, think logically, and solve complex problems that might not always be well-defined</li><li>You know how to analyze user behavior, segmentation, and user path optimization</li><li>You’re a team player who’s eager to take ownership of processes and projects</li><li>You’re proactive, offering expertise and help when needed</li><li>Able to set and own priorities in line with declared OKRs and communicate them to all stakeholders</li><li>Previous experience in a/b testing is an advantage&nbsp;</li><li>Prior programming knowledge (R, Python), especially statistical programming, is strongly preferred</li><li>Fluent in English</li><div><br></div></ul></span><p><strong>Why Pipedrive?</strong></p><span style="font-weight: 400;"><ul><li>A value-driven work environment where people come first</li><li>A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga, and Berlin</li><li>A team serious about getting things done while not taking ourselves too seriously</li><li>A world-class working environment full of perks like parties, craft workshops, snacks, and, of course, office dogs</li><li>Flexible working hours as long as you’re there for your team members</li><li>Freedom to execute your ideas with a passionate and motivated team supporting you</li><li>Lots of room for personal and career development, with internal and external training opportunities</li><li>Competitive salary and bonus system and all the benefits you’d expect from a great employer (health and accident insurance, health days, a quarterly contribution to sports, in-house coaches, employee discounts, and more)</li><div><br></div><div>Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity, or veteran status.</div><div><br></div><div>#LI-Hybrid #LI-VMUC</div></ul></span></div><br><div>If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.</div><div><br></div>

<div>We’re looking for a senior product designer to create user-centered, appealing and effective web solutions in our Tallinn office. In this role, you will get a chance to work with our awesome creative- and content designers, marketeers and engineers, to develop consistent UI and UX experiences throughout the customer journey.&nbsp;</div><div>Think of conducting user research and experiments to implement smooth and simple UX, knowing every trick in the book for designing effective sign-up flow, evolving further our top notch design system and finally, just being a great collaborator within a cross functional team.&nbsp;</div><div><br></div><div>So, if you’re someone who is passionate about the user, admiring intuitive interface design and has an excellent eye for visual design, we’d love to meet you!</div><div><br></div><div><p><strong>Your new adventure:</strong></p><span style="font-weight: 400;"><ul><li>Delivering effective design solutions (ex. public website flows, community pages, knowledge base and blog) in line with the marketing and product area’s roadmap and industry best practices</li><li>Conceptualize innovative website concepts to drive engagement and conduct experiments to improve the customer journey&nbsp;</li><li>Define requirements and pitch them to stakeholders in an engaging and convincing manner</li><li>Embrace an iterative design process, incorporating feedback from customers, marketing stakeholders and data-driven insights. Translate those findings into design solutions</li><li>Create user flows and sitemaps to ensure that the website is easy to navigate</li><li>Make sure there is a consistent brand and UI/UX experience across the whole customer journey&nbsp;</li><li>Collaborate with fellow designers refining Pipedrive’s design language, design system and design principles. Mentor more junior colleagues</li><li>Work closely with cross-functional teams, including developers, marketers and other stakeholders to bring their designs to life</li><li>Communicate effectively and advocate for user needs throughout the development process</li><li>Plan and execute smaller projects, as well as seek ways to improve the overall website quality</li><li>Actively engage in the design community by participating in cross-team efforts, promoting knowledge sharing and fostering a positive, collaborative environment</li></ul></span><p><strong>Does this sound like you?</strong></p><span style="font-weight: 400;"><ul><li>5+ years of experience in web or product design</li><li>Experience in user research, testing, incorporating data-, and design thinking into daily design decisions</li><li>Exceptional understanding of web strategies, development-, and project management processes</li><li>Very strong communication skills to drive discussions clearly and effectively, ability to give feedback, lead brainstorming sessions and provide rationale for your work</li><li>Ability to work independently to see projects through, while managing stress and adversity in a positive, constructive manner</li><li>A sense of ownership to proactively propose the best course of action while also taking other’s perspectives into account</li><li>Excellent knowledge of industry design tools (ex. Figma and Adobe Suite) and working with CMS systems. Understanding of HTML and CSS is a plus</li><li>Fluency in English</li></ul></span><p><strong>Why Pipedrive?</strong></p><span style="font-weight: 400;"><ul><li>A value-driven work environment where people come first</li><li>A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin</li><li>A team serious about getting things done while not taking ourselves too seriously</li><li>A world-class working environment full of perks like parties, craft workshops, snacks and, of course, office dogs</li><li>Flexible working hours as long as you’re there for your team members</li><li>Freedom to execute your ideas with a passionate and motivated team supporting you</li><li>Lots of room for personal and career development, with internal and external training opportunities</li><li>Competitive salary and bonus system and all the benefits you’d expect from a great employer (health and accident insurance, health days, a quarterly contribution to sports, in-house coaches, employee discounts and more)&nbsp;</li><div><br></div><div>Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.</div><div><br></div><div>#LI-Hybrid</div><div>#LI-KA2</div></ul></span></div><br><div>If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.</div><div><br></div>

Senior Product Designer, Web

<div><span style="font-size: 16px">We’re looking for a senior UX researcher, with mixed methods to enhance our understanding of user behavior, needs, preferences market and competitors in our Tartu office. If you’re someone who, through your insights, influences the product and marketing strategy and ensures that the product meets our customer needs, we’d love to meet you! </span></div><div><br></div><div><br></div><div><p><strong>Your new adventure:</strong></p><span style="font-weight: 400;"><ul><li>Plan and conduct user research, analyzing findings and delivering insights to internal and external stakeholders</li><li>Present research results and give recommendations to the product leadership team and cross-functional partners involved in product development, design and marketing</li><li>Share research findings across the company to foster a common understanding of our segments, markets, and current competitive position</li><li>Use research findings and insights to influence the product and marketing strategy</li><li>Improve UX research practices and techniques, educate junior team members and other colleagues</li><li>Host internal ideation workshops to encourage innovation and creative thinking</li><li>Develop personas, empathy maps, user flows, and journey maps to enhance our understanding of the customer</li><li>Explore competitor libraries and market reports, synthesizing findings into actionable ideas and features</li><div><br></div></ul></span><p><strong>Does this sound like you?</strong></p><span style="font-weight: 400;"><ul><li>+7 years of experience as a UX or market researcher</li><li>Degree in psychology, sociology, statistics, computer science, graphic design, or related field is a plus</li><li>Strong analytical and problem-solving skills</li><li>Experience in user, market, and competitor analysis</li><li>Proficiency in quantitative and qualitative research methodologies such as surveys, in-depth interviews, participant observation, and focus groups.</li><li>Experience creating user-centric artifacts such as personas, empathy maps, user flows, and journey maps.</li><li>The ability to translate research findings into strategic narratives</li><li>Good communication and storytelling skills</li><li>Excellent written and verbal English skills</li><div><br></div></ul></span><p><strong>Why Pipedrive?</strong></p><span style="font-weight: 400;"><ul><li>A value-driven work environment where people come first</li><li>A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin</li><li>A team serious about getting things done while not taking ourselves too seriously</li><li>A world-class working environment full of perks like parties, craft workshops, snacks and, of course, office dogs</li><li>Flexible working hours as long as you’re there for your team members</li><li>Freedom to execute your ideas with a passionate and motivated team supporting you</li><li>Lots of room for personal and career development, with internal and external training opportunities</li><li>Competitive salary and bonus system and all the benefits you’d expect from a great employer (health and accident insurance, health days, a quarterly contribution to sports, in-house coaches, employee discounts and more)&nbsp;</li><div><br></div><div>Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.</div><div><br></div><div>#LI-Hybrid</div><div>#LI-MM1</div></ul></span></div><br><div>If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.</div><div><br></div>

Senior UX Researcher, mixed methods

<div><span style="font-size: 16px">We’re looking for a senior UX researcher, with mixed methods to enhance our understanding of user behavior, needs, preferences market and competitors in our Tallinn office. If you’re someone who, through your insights, influences the product and marketing strategy and ensures that the product meets our customer needs, we’d love to meet you! </span></div><div><br></div><div><br></div><div><p><strong>Your new adventure:</strong></p><span style="font-weight: 400;"><ul><li>Plan and conduct user research, analyzing findings and delivering insights to internal and external stakeholders</li><li>Present research results and give recommendations to the product leadership team and cross-functional partners involved in product development, design and marketing</li><li>Share research findings across the company to foster a common understanding of our segments, markets, and current competitive position</li><li>Use research findings and insights to influence the product and marketing strategy</li><li>Improve UX research practices and techniques, educate junior team members and other colleagues</li><li>Host internal ideation workshops to encourage innovation and creative thinking</li><li>Develop personas, empathy maps, user flows, and journey maps to enhance our understanding of the customer</li><li>Explore competitor libraries and market reports, synthesizing findings into actionable ideas and features</li><div><br></div></ul></span><p><strong>Does this sound like you?</strong></p><span style="font-weight: 400;"><ul><li>+7 years of experience as a UX or market researcher</li><li>Degree in psychology, sociology, statistics, computer science, graphic design, or related field is a plus</li><li>Strong analytical and problem-solving skills</li><li>Experience in user, market, and competitor analysis</li><li>Proficiency in quantitative and qualitative research methodologies such as surveys, in-depth interviews, participant observation, and focus groups.</li><li>Experience creating user-centric artifacts such as personas, empathy maps, user flows, and journey maps.</li><li>The ability to translate research findings into strategic narratives</li><li>Good communication and storytelling skills</li><li>Excellent written and verbal English skills</li><div><br></div></ul></span><p><strong>Why Pipedrive?</strong></p><span style="font-weight: 400;"><ul><li>A value-driven work environment where people come first</li><li>A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin</li><li>A team serious about getting things done while not taking ourselves too seriously</li><li>A world-class working environment full of perks like parties, craft workshops, snacks and, of course, office dogs</li><li>Flexible working hours as long as you’re there for your team members</li><li>Freedom to execute your ideas with a passionate and motivated team supporting you</li><li>Lots of room for personal and career development, with internal and external training opportunities</li><li>Competitive salary and bonus system and all the benefits you’d expect from a great employer (health and accident insurance, health days, a quarterly contribution to sports, in-house coaches, employee discounts and more)&nbsp;</li><div><br></div><div>Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.</div><div><br></div><div>#LI-Hybrid</div><div>#LI-MM1</div></ul></span></div><br><div>If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.</div><div><br></div>

<div><span style="font-size: 16px">We’re looking for a UX researcher, with mixed methods to enhance our understanding of user behavior, needs, preferences market and competitors in our Tartu office. If you’re someone who, through your insights, influences the product and marketing strategy and ensures that the product meets our customer needs, we’d love to meet you!</span></div><div><br></div><div><p><strong>Your new adventure:</strong></p><span style="font-weight: 400;"><ul><li>Plan and conduct user research, analyzing findings and delivering insights to internal and external stakeholders</li><li>Present research results and give recommendations to the product leadership team and cross-functional partners involved in product development, design and marketing</li><li>Share research findings across the company to foster a common understanding of our segments, markets, and current competitive position</li><li>Use research findings and insights to influence the product and marketing strategy</li><li>Help establish and maintain a user-centered culture by evangelizing the value of UX research and advocating for the user throughout the product development process</li><li>Host internal ideation workshops to encourage innovation and creative thinking</li><li>Develop personas, empathy maps, user flows, and journey maps to enhance our understanding of the customer</li><li>Propose topics to research to help guide product, marketing and company strategies</li><div><br></div></ul></span><p><strong>Does this sound like you?</strong></p><span style="font-weight: 400;"><ul><li>+3 years of experience as a UX or market researcher</li><li>Degree in psychology, sociology, statistics, computer science, graphic design, or related field is a plus</li><li>Good analytical and problem-solving skills</li><li>Interest in and experience executing hands-on, primary research</li><li>Experience in user, market, and competitor analysis</li><li>Proficiency in quantitative and qualitative research methodologies such as&nbsp;in-depth interviews, benchmarking, customer journey mapping, surveys, among others</li><li>Ability to translate research findings into strategic narratives</li><li>Good communication and storytelling skills</li><li>Excellent written and verbal English skills</li><div><br></div></ul></span><p><strong>Why Pipedrive?</strong></p><span style="font-weight: 400;"><ul><li>A value-driven work environment where people come first</li><li>A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin</li><li>A team serious about getting things done while not taking ourselves too seriously</li><li>A world-class working environment full of perks like parties, craft workshops, snacks and, of course, office dogs</li><li>Flexible working hours as long as you’re there for your team members</li><li>Freedom to execute your ideas with a passionate and motivated team supporting you</li><li>Lots of room for personal and career development, with internal and external training opportunities</li><li>Competitive salary and bonus system and all the benefits you’d expect from a great employer (health and accident insurance, health days, a quarterly contribution to sports, in-house coaches, employee discounts and more)&nbsp;</li><div><br></div><div>Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.</div><div><br></div><div>#LI-Hybrid</div><div>#LI-MM1</div></ul></span></div><br><div>If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.</div><div><br></div>

UX Researcher, mixed methods

<div><span style="font-size: 16px">We’re looking for a UX researcher, with mixed methods to enhance our understanding of user behavior, needs, preferences market and competitors in our Tallinn office. If you’re someone who, through your insights, influences the product and marketing strategy and ensures that the product meets our customer needs, we’d love to meet you!</span></div><div><br></div><div><p><strong>Your new adventure:</strong></p><span style="font-weight: 400;"><ul><li>plan and conduct user research, analyzing findings and delivering insights to internal and external stakeholders</li><li>present research results and give recommendations to the product leadership team and cross-functional partners involved in product development, design and marketing</li><li>share research findings across the company to foster a common understanding of our segments, markets, and current competitive position</li><li>use research findings and insights to influence the product and marketing strategy</li><li>help establish and maintain a user-centered culture by evangelizing the value of UX research and advocating for the user throughout the product development process</li><li>host internal ideation workshops to encourage innovation and creative thinking</li><li>develop personas, empathy maps, user flows, and journey maps to enhance our understanding of the customer</li><li>propose topics to research to help guide product, marketing and company strategies</li><div><br></div></ul></span><p><strong>Does this sound like you?</strong></p><span style="font-weight: 400;"><ul><li>+3 years of experience as a UX or market researcher</li><li>degree in psychology, sociology, statistics, computer science, graphic design, or related field is a plus</li><li>good analytical and problem-solving skills</li><li>interest in and experience executing hands-on, primary research</li><li>experience in user, market, and competitor analysis</li><li>proficiency in quantitative and qualitative research methodologies such as&nbsp;in-depth interviews, benchmarking, customer journey mapping, surveys, among others</li><li>ability to translate research findings into strategic narratives</li><li>good communication and storytelling skills</li><li>excellent written and verbal English skills</li><div><br></div></ul></span><p><strong>Why Pipedrive?</strong></p><span style="font-weight: 400;"><ul><li>A value-driven work environment where people come first</li><li>A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin</li><li>A team serious about getting things done while not taking ourselves too seriously</li><li>A world-class working environment full of perks like parties, craft workshops, snacks and, of course, office dogs</li><li>Flexible working hours as long as you’re there for your team members</li><li>Freedom to execute your ideas with a passionate and motivated team supporting you</li><li>Lots of room for personal and career development, with internal and external training opportunities</li><li>Competitive salary and bonus system and all the benefits you’d expect from a great employer (health and accident insurance, health days, a quarterly contribution to sports, in-house coaches, employee discounts and more)&nbsp;</li><div><br></div><div>Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.</div><div><br></div><div>#LI-Hybrid</div><div>#LI-MM1</div></ul></span></div><br><div>If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.</div><div><br></div>

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