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GDPR in Pipedrive recruitment

This page explains how Pipedrive collects and processes your data for recruitment related activities in accordance with the law. Please read the information carefully and if you have any questions about how we protect or use your data, email us at [email protected].

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Data collection

When you apply to a job at Pipedrive, the personal data contained in your application will be collected by a Pipedrive entity indicated at the bottom of this page (“Pipedrive”).

Data processing

Your personal data will be processed for the purposes of managing Pipedrive’s recruitment related activities, which include setting up and conducting interviews and tests or checks for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. For European resident applicants, such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Pipedrive, which are the solicitation, evaluation, and selection of applicants for employment. We disclose your personal information to our private equity sponsor, Vista Equity Partners, and its affiliates, including Vista Consulting Group (collectively, “Vista”), for administration, research, database development, workforce analytics, and business operation purposes, in line with the terms of this Privacy Policy. Vista processes and shares your personal information with its affiliates, including other Vista portfolio companies, on the basis of its legitimate interests in managing, administering, and improving its business and overseeing the recruitment process and, if applicable, your employment relationship with Pipedrive. If you have consented to us doing so, we also share your personal information with other Vista portfolio companies for the purpose of being considered for other job opportunities in the pooling system, both inside and outside the EEA. Please find a full list of all Vista portfolio companies at https://www.vistaequitypartners.com/companies/ and Vista’s privacy policy at https://www.vistaequitypartners.com/privacy/. Where this requires us to transfer your personal information outside of the EEA, please refer to the below section for further details on cross-border transfers.

Data transfer

Your personal data will be shared with Lever, Inc., a cloud services provider located in the United States of America, and engaged by Pipedrive to help manage its recruitment and hiring process on behalf of Pipedrive. In connection with the recruitment process, we transfer your personal data outside of the EEA to Criteria Corp., which provides applicant tracking services. Your personal data may be shared with Sterling (EMEA) Ltd., an employment screening and background check service provider engaged by Pipedrive to assist in providing screening and background checks for applicable roles. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that the United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the Privacy Shield framework or the Standard Contractual Clauses approved by the EU Commission. You can get more information on the appropriate safeguards by contacting [email protected].

Data retention period

Pipedrive will keep your application data for up to 1 year in order to consider you for other positions that may become available and be suitable for you. Pipedrive will then delete most of the data, keeping only your name, link to public professional profile, positions applied, interviewers, our decision along with its reasoning for up to 3 years for historical record and to optimize hiring processes. For any applicable background check or screening data, such data will be deleted immediately once a position has been filled or otherwise becomes unavailable.

Your rights

For European resident applicants, under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. If you have any questions regarding the processing of your personal data, you can contact Pipedrive’s Data Protection Officer at [email protected]. Additionally, you have a right to lodge a complaint with supervisory authorities.

Candidate Safety

Here at Pipedrive, we’ll never charge you for any part of the recruitment process, from when you apply to if and when we make you an offer. We’re also committed to fully safeguarding any personal data you share with us. Our talent acquisition team will only communicate with you via our pipedrive.com email or through recognized job websites such as LinkedIn and Glassdoor, using direct messaging. Additionally, we don’t work with recruitment agencies that charge candidates money to help them find a job.

We take the sharing and storing of your personal information very seriously, so will also never request or share sensitive information on social media channels such as WhatsApp, Facebook and Instagram.

In the event that you are asked to make a payment for recruitment services or asked to share personal information on social media, please contact our data protection officer at [email protected] immediately.

Controller and relevant contact details

For applicants to positions based in Estonia:
Pipedrive OÜ, located at Mustamäe tee 3a, Tallinn 10615, Estonia

For applicants to positions based in the United Kingdom:
Pipedrive UK Ltd., located at LABS House, 15-19 Bloomsbury Way, London, England, WC1A 2TH

For applicants to positions based in Portugal:
Atrium Saldanha, Praça Duque de Saldanha, 1,Piso 4, fracção E 1050-094 Lisboa

For applicants to positions based in the United States:
Pipedrive Inc., 460 Park Avenue South, New York, New York 10016