An 8-step guide to seamless CRM implementation

A thoughtful, well-planned CRM implementation can help you boost productivity and sales. Learn how to choose, integrate and start using a CRM system.

Annual sales: The ultimate guide

Annual sales revenue is one of the most important metrics for growing a company. Learn how tracking annual sales data helps optimize your business operations.

SMB sales: A comprehensive guide to boost your business

Selling to small and medium-sized businesses can expand your customer base and boost revenue. Read on to learn everything you need to know about SMB sales.

What are the keys to customer observation?

What are the keys to customer observation? Find the answer and learn how this market research technique makes businesses more profitable.

Mastering the art of customer service management

Customer service management builds trust, boosts sales and fuels brand integrity. Learn how technology can help manage a customer service team.

40 game-changing sales tips on hitting your targets faster

Selling is a tough job that gets easier with great advice. Fast-track your development with 40 of the best sales tips for reps and managers.

Sales: Must-read

A team leader’s guide to project management (with best practice tips and productivity-boosting skills)

The best U.S. cities for sales careers in 2022

The biggest stories from Pipedrive’s State of Sales and Marketing 2021/22

Sales pipeline management: The in-depth guide

Sales opportunity management: How to identify, prioritize and close more deals

Identifying sales opportunities helps improve efficiency and increases conversion rates. Discover how to find your next sales opportunity today.

Winning the sales battle: How sales battle cards can help your team close more deals

Battle cards give your sales team the data they need when they need it. Learn how to create effective sales battle cards that help your team sell more.

7 types of customers all sales reps meet (and how to sell to them)

Understanding different types of customers is the first step to personalizing sales interactions. Hone your knowledge with this guide to buyer types.

Delight customers and grow your business: Why customer interaction management is vital

Customer interaction management shapes people’s experience with your brand. Learn what it is and how to improve every interaction people have with your brand.

9 Types of customer service: Pros, cons and when to choose each one

Explore various types of customer service channels, from phone to social media, and learn how to choose the best fit.

How to create a high-performing sales cadence (best practices and examples)

The right sales cadence can improve your outreach and provide a consistent customer experience. Find the best sales cadence for your sales team today.

How to build a framework for CRM success

A CRM framework ensures all your investments and activities contribute to the customer experience. Learn which CRM elements to align for more sales.

What is sales? Everything you need to know

Sales is all the activities you do to persuade prospects to buy your product. Learn about the different types of sales and how to sell well.

CRM evaluations: How to choose the perfect system

A CRM organizes your sales, marketing and support efforts. Use this CRM evaluation guide and checklist to find the perfect tool for your business.