Sales | Blog | Pipedrive

TACTICS

What is account management? A definition and breakdown

Account management helps strengthen customer relationships and grow revenue. Get started with our account management definition and best practices.

77 sales acronyms you need to know

Overwhelmed by sales acronyms and confusing jargon? Learn what they all mean with our list of 77 of the most popular sales acronyms.

20 sales tools for more conversions and better results

Sales tools can be leveraged to boost your revenue and scale fast. Learn which sales tools you should be using to build the ultimate sales tech stack.

Lead gen in real estate: 6 ways to find new clients

Finding buyers and sellers in a competitive property market is challenging for any salesperson. Master lead gen in real estate with these strategy ideas.

How to build an Excel CRM (with template)

Do you suddenly have more leads than you can handle? Download our Excel CRM template and learn how to set up an Excel CRM to manage customer data effectively.

The Best 6 CRM software vendors to consider

We’ve shortlisted the top CRM vendors for different purposes. Find the right solution for your business needs with our guide.

Sales: Must-read

A team leader’s guide to project management (with best practice tips and productivity-boosting skills)

The best U.S. cities for sales careers in 2022

The biggest stories from Pipedrive’s State of Sales and Marketing 2021/22

Sales pipeline management: The in-depth guide

International Women's day business Ideas

13 ideas to help your business support International Women’s Day

International Women’s Day is an annual holiday to highlight women’s history and achievements. Get inspired for IWD 2023 with our list of International Women’s Day business ideas.

How to set sales goals that improve team performance (with examples)

Effective sales goals motivate reps to perform at the moment and improve over time. Learn how to structure your business’s growth with data-driven goals.

15 of the best video calling apps for your business

Video is an effective way of engaging with prospects all over the world. Discover the best video calling apps & software and integrate them with your CRM.

Customer journey map templates: Free downloads and examples

Mapping the customer journey helps improve the customer experience at every touchpoint. Here are 8 customer journey map templates to help you get started.

How to map your sales process (with a free sales process template)

Find out how to create a successful sales process map for your business (and get access to a free sales process template).

What is an e-commerce CRM and why do you need one?

Discover what an e-commerce CRM is, how it differs from a traditional CRM and how you can use one to increase sales.

7 steps to build a knowledge base that customers want to use

Use these seven steps to build a knowledge base for your customers and create a bank of helpful content that’s interesting, connected and well-designed.

What is a bottleneck in business? The ultimate guide to detect and fix them every time

In this ultimate guide, we’ll cover what a bottleneck in business is with real-world examples to help you spot and fix them before they get out of control.

What is a knowledge base? (and how to create one)

A knowledge base can boost productivity, increase revenue and provide value to your customers. Learn what a knowledge base is and how you can put one together.