An 8-step guide to seamless CRM implementation

A thoughtful, well-planned CRM implementation can help you boost productivity and sales. Learn how to choose, integrate and start using a CRM system.

Google Contacts: Setup, integrations and best practices

Google Contacts is a free contact management tool that automatically records contacts’ details. Learn how to set up Google Contacts for your sales team today.

The essential guide to CRM databases

A CRM database helps you store and manage customer relations data. Learn more about what a CRM database can do, how to set one up and pitfalls to avoid.

94 business abbreviations and what they mean

Confused by business abbreviations and complicated terms? Learn what they all mean with our comprehensive list of 94 of the most important business acronyms.

CRM technologies: Finding the right solution for your business

Successful businesses know the importance of strong customer relationships. Discover how CRM technologies can improve customer engagement and drive revenue.

Mastering recruitment: How sales techniques can help you excel

A sales mindset can help you excel in recruitment. Learn where sales and recruitment intersect and which tactics to employ for more successful placements.

Sales: Must-read

A team leader’s guide to project management (with best practice tips and productivity-boosting skills)

The best U.S. cities for sales careers in 2022

The biggest stories from Pipedrive’s State of Sales and Marketing 2021/22

Sales pipeline management: The in-depth guide

6 best texting apps for businesses to use now

Looking for an SMS marketing platform to engage and grow your audience? Learn why SMS is so important and check out our top texting apps for businesses.

Strategic account management: Definition, key skills and template

Build stronger relationships with strategic account management. Discover the key skills, best practices and download your action plan template today.

Lead routing: How to route leads to the right rep

Routing every lead to the right rep can help you convert more prospects to customers. Use these best practices to create a winning lead routing strategy.

Account management plan: How to increase customer value

A strategic account management plan boosts profitability by strengthening customer relationships. Learn how to grow customer loyalty in nine simple steps.

What is contact management? How to take it to the next level

Confused about contact management? In this post, you’ll learn everything you need to know, from a contact management definition to how to succeed with a CRM.

Lead distribution: The ultimate guide

Insightful lead distribution can boost conversions, revenue and the customer experience. Learn how to assign every sales lead fairly and impactfully.

What is clienteling? Turn your customers into advocates

Clienteling enables retailers to offer better customer experiences, build loyalty and increase revenue. Find out how to build your clienteling strategy.

14 tips, steps and templates to help you write the perfect sales proposal

A good proposal can win over prospective clients and boost sales. Learn how to write winning proposals and access a free sales proposal template to get started.

Sales dashboard: How to monitor team performance (with free excel template)

A sales dashboard helps you manage data and key metrics to measure your team’s performance. Learn how to design and build your own with a free excel template.