Product Operations Manager

Tallinn - Executive Office - Hybrid

We’re on the lookout for a Product Operations Manager whose mission is to establish, rollout and refine simple yet highly effective processes within our R&D department and across functions in the company, fostering innovative and efficient product development through the entire lifecycle.

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We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.

We’re looking for a Product Operations Manager to drive efficiency and consistency within our esteemed Research and Development (R&D) department in Tallinn. In this pivotal role, you will be instrumental in establishing and rolling out streamlined yet robust processes and workflows, ensuring innovative and efficient product development across the entire lifecycle. If you thrive on efficient R&D processes and operations, we’d love to meet you!

Your new adventure:

Work closely with R&D leaders to establish clear goals and KPIs that measure the success and effectiveness of our R&D processes
Collaborate with cross-functional teams and leaders to identify areas for enhancement and processes that require refinement and improvement
Create efficient workflows that maximize innovation, and productivity and guarantee efficient delivery in the organization
Work closely with teams and leaders to ensure effective change management and smooth rollout of new processes within the organization
Collaborate with customer-facing, marketing, and other teams to ensure streamlined communication between R&D and various departments, fostering efficient coordination synergy and alignment

Does this sound like you?

Proven at least 3 years experience in process management in software development R&D organization
Have an in-depth understanding of the development lifecycle, methodologies, and ways of working within product, design, and engineering teams
Great communication skills, with the ability to facilitate collaboration among diverse teams
Strong change management skills helping to roll out processes within the organization seamlessly
Proactive mindset
Ability to identify challenges and propose effective solutions
Detail-oriented with a focus on continuous improvement
Strong analytical skills and ability to interpret data to drive informed decisions
Project management expertise, including resource planning and allocation
Bachelor's or Master’s degree in a related field
Fluency in English

Why Pipedrive?

A value-driven work environment where people come first
A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin
A team serious about getting things done while not taking ourselves too seriously
A world-class working environment full of perks like parties, craft workshops, snacks, and, of course, office dogs
Flexible working hours as long as you’re there for your team members
Freedom to execute your ideas with a passionate and motivated team supporting you lots of room for personal and career development, with internal and external training opportunities
Competitive salary and bonus system and all the benefits you’d expect from a great employer (health and accident insurance, health days, a quarterly contribution to sports, in-house coaches, employee discounts and more)

Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.

Based on this role's access to certain data, Pipedrive might conduct a pre-employment background investigation in conjunction with your application for employment with our company. Such data will be handled in accordance with Pipedrive's Privacy Policy for Recruitment.

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If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.

Seems like the right job for you?

Join our team and be part of the success story

Apply now

About Pipedrive