Cheap CRM for small business

Affordable CRM software for small businesses without the trade-offs

A cheap CRM system helps small businesses manage sales processes without the complexity of enterprise tools.

Simple, affordable CRM solutions let you scale efficiently and improve visibility across your sales process without paying for features you don’t need.

Pipedrive’s all-in-one CRM combines affordability with pipeline management, automation and reporting so you can grow faster while keeping full control over your sales.

Trusted by 100,000+ companies in 179 countries

What to look for in a cheap CRM for a small business

Find an affordable CRM provider that supports growth without adding complexity.

Sales analytics and reporting: Track KPIs and performance to improve sales forecasting and decision-making.
Sales and workflow automation: Trigger emails, notifications and updates automatically to nurture leads effectively.
Lead management: Capture and assign leads efficiently so you can respond faster and close deals.
Customization: Adjust pipelines, fields and dashboards to match your sales process and workflows.
AI-powered insights: Use AI features to analyze customer and deal data, predict outcomes and focus on the highest-value opportunities.
Ease of use: Avoid a steep learning curve and streamline onboarding with a user-friendly and simple CRM interface.

Key features of Pipedrive’s cheap CRM for small business

Automate sales activities

Streamline your workflow, set up marketing automations and automatically trigger deal notifications. Spend less time on admin and more time building relationships.

Visualize your entire sales pipeline

Track deals in real time and focus on the warmest leads. Identify bottlenecks and stagnant leads to prioritize high-value opportunities.

Integrate third-party tools

Connect external tools so your CRM fits seamlessly into your existing workflow. Sync data across platforms to make faster, better sales decisions.

Track customer interactions

Know when contacts open and click emails to monitor engagement. Get notifications and follow up with prospects at exactly the right time.

Streamline contact management

Import and organize contacts across your company. Manage communications with prospects, leads and existing customers to strengthen relationships and boost sales.

Customize to suit your business

Tailor your CRM to your business goals and processes. Customize your pipeline, deal stages and email marketing templates to match how your team sells.

How Pipedrive helps small businesses grow (without breaking the bank)

Growing your business often means adding multiple complex tools to your tech stack, which can get expensive. Pipedrive’s affordable CRM comes with top features for operating a business that you can’t get in free CRM programs, like bespoke reporting, complete customizability, marketing automation and more.

Pipedrive offers a free 14-day trial period so you can discover the scaling power of our CRM system. Find out for yourself how easy and cost-effective it is to get started. We’re confident that you won’t look back.

Detailed insights and reporting

Make meaningful decisions that help you drive growth and improve sales forecasting thanks to in-depth analytics about your leads, customers, sales deals and revenue.

Share customized report dashboards across your business with the metrics that matter to each team, including industry benchmarking and performance monitoring at every level.

Learn about insights and reports with Pipedrive

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Manage unlimited customer data

Capture, store and segment customer data from a variety of sources. Label stakeholders with Custom Field functionality to differentiate between prospects, leads and clients.

Thanks to an unlimited database, your CRM will grow with you as you manage more contact information. You can even visualize where everyone sits in your funnel and add notes for context ahead of calls.

Discover how to manage leads and deals with Pipedrive

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Run tasks on auto-pilot

Focus your time on valuable activities like relationship building and product development, while Pipedrive takes over repetitive tasks for you.

Automate contact imports, email communications, follow-up notifications and performance reports. Add automatic chat functions to your website to better connect customer inquiries to the right person.

Find out about how to automate with Pipedrive

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Fully tracked communications

Keep all your customer communications tidy and organized with the Contacts Timeline for a visual overview of every interaction someone has with your business.

Never go trawling for old emails again. Access comprehensive communications history quickly and easily in your CRM to help you get context and deliver a better customer experience.

Stay connected and track communications with Pipedrive

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Vault-like privacy and security

Keep your sensitive business and customer data protected. Get peace of mind that everything is locked away safely in Pipedrive.

Manage who, when and where your CRM can be accessed. Get customizable access controls that help you identify potential security threats fast.

Ensure your data is private and secure with Pipedrive

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How Monterail increased their conversions with Pipedrive

The sales and marketing teams at software development consultancy Monterail didn’t feel HubSpot’s free plan had enough functionality to keep up with their growing business.

Now teams across the company are happy they made the switch to a more powerful and more intuitive Pipedrive CRM. They’ve also seen significant business outcomes with increases in conversion rates.

"Pipedrive organises my work in such a useful way that I spend most of my workday inside it."

Read the case study

How to use your CRM to grow your business

Your first stop in Pipedrive is a visual representation of your sales process. Customize it completely to fit how your team likes to work and set out the touchpoints important to your business model.

Create deal stage names that are unique to your sales process, or choose from ready-to-use templates that easily slot into your pipeline. All that’s left to do is start filling your funnel with leads.
Increase the chances of success by using Pipedrive to help you develop those crucial sales activities, such as phone calls, scheduled meetings, email marketing and more. You can use your CRM to automate repeated, manual actions on the way to a sale.

Once you’ve scheduled what you need, Pipedrive reminds you when an action is due and what to do next. Pipedrive shows you where your leads are in your funnel, including how likely they are to convert at each stage, so you head into each activity with context.
Give up the guesswork and help your sales efforts become more science than art using Pipedrive’s analytics. By understanding your results, you can make meaningful decisions to help you grow.

Set up automated niche metrics for your team and create customizable overviews for management and executive stakeholders to give everyone the data they care about. Keep refining your formulas for success and set bigger goals.

Smart integrations to take your small business forward

Supercharge your cheap CRM software with powerful integrations that take your sales, marketing and customer experience to the next level. Pipedrive’s CRM platform is a flexible base for you to build on with the tools and mobile apps crucial to your industry.

Here are some integrations that your business can benefit from:

Zapier

Automatically move information between your Pipedrive CRM and thousands of other popular apps with Zapier.

Automate with Pipedrive’s Zapier integration.

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Slack

Forget unnecessary meetings and back and forth emails. Instead, collaborate with others and update your whole team in real time on Slack.

Connect with Pipedrive’s Slack integration.

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Microsoft Teams

Schedule and join Microsoft Teams video calls directly from Pipedrive and add visibility and context to deals with automatic team updates.

Discover Pipedrive’s Microsoft Teams integration.

Smart Docs

Create professional, customizable and trackable documents with Smart Docs. Easily collect eSignatures on contracts and proposals, share quotes and more.

Sign and send with Pipedrive's Smart Docs.

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Klenty

Boost your sales engagement with scalable personalization tools and automatic sales funnel activities thanks to Klenty.

Learn about Pipedrive’s Klenty integration.

JustCall

Instantly turn your CRM into a call center system and make, receive and track calls directly within Pipedrive for a better customer experience.

Chat with Pipedrive’s JustCall integration.

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Cheap CRM for small business

What to look for in a cheap CRM for a small business