You already know how important syncing your tools with Pipedrive is for sales. Facebook is no different: Using the right integration is often a make or break, especially for time-sensitive sales.
Introducing Pipedrive’s Facebook CRM integration, Messaging Inbox app, which helps you centralize your Messenger and WhatsApp communications and speed up your closing time through powerful shortcuts.
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See all Facebook Messenger conversations in Pipedrive
Assign Facebook conversations to team members
Create a new contact or link a chat to an existing one
Benefit from an app that combines the best of both worlds and helps you achieve Facebook CRM greatness. Using Pipedrive’s Messaging Inbox app, you can add context to your contacts, address your prospects’ needs better and offer them appropriate solutions. The app enables you to reply to leads, deals and contacts’ messages–all from within Pipedrive and in real time.
Close collaboration is key to success in sales. Suppose your lead or deal requires support from a team member. Rather than contacting your teammate and asking them for help, then waiting for their response, all while risking the momentum, Pipedrive’s Messaging Inbox app allows you to assign a chat to them from Pipedrive, thereby triggering notifications to help you keep your contacts close and sales-ready.
Some of your sales communication is with existing customers and some represents a new sales opportunity. Rather than sorting through your chat history and copy-pasting messages or contact information–a tedious and time-consuming process–you can use Pipedrive’s Messaging Inbox app to create a new lead or deal or link a chat to an existing contact.