Which CRM is best for your industry and company size?

Read our guides to the features and functions you should look for in a CRM, based on the size of your business and department, or how recently your company was established.

Startup

CRM tools for startups help new businesses get organised and optimise their sales funnels. Find your new tech team member today.

SME

Manage leads as your business grows, jump on deals at the right time and nurture long-term relationships with the right CRM for SMEs

Enterprise

Find an intuitive enterprise CRM software that automates follow-ups, tracks communications and takes the hard work out of sales

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Select your industry CRM

Discover all the characteristics of a customer relationship management tool that you should look for. Companies in almost every industry can benefit from using CRM software, so how do you find the right one for you?

Automotive sales

Approach and track new leads, nurture customers at every touchpoint and generate limitless vehicle sales opportunities.

Banking

Meet your buyers’ every need, build brand awareness and turn banking customers into loyal advocates.

B2B

Keep your business clients happy and manage all your important relationships with one easy-to-use tool.

B2C

Supercharge your business operations and improve customer satisfaction with workflow automation and customer base segmentation.

Call centre

Operate your call centre from one central tool. Discover how a CRM can automatically dial, record and log calls to help you deliver a better service.

Consumer CRM

Learn when and why consumers make buying decisions so you can maximise value at every touchpoint and convert leads faster.

Customer support

Organise customer service processes, facilitate communication with customers and improve overall customer experience.

Event management

Leverage event marketing automation to create tailored experiences, connect with attendees and save time.

Government

Modernise your operations and improve everyone’s communications without breaking a sweat using the right, cloud-based CRM tool.

Higher education

Increase admission rates and improve student and staff communication. Track every interaction with people anywhere in the world.

Hospitality

Book more guests, build deeper, long-lasting relationships, provide a better customer experience and improve operational efficiency.

Insurance

Provide a next-level customer experience while making pipeline management a breeze with powerful and secure insurance sales features.

Logistics and transport

Simplify your business operations and organise data across multiple locations and time zones with a transport and logistics CRM system.

Manufacturing

Analyse customer data, keep stakeholders informed and achieve a 360-degree view of your entire supply chain with an easy-to-use CRM.

Marketing

Centralise client information, analyse your outreach efforts and sharpen your marketing strategy with an integrated CRM.

Media

Give publishers and producers the right tools to centralise subscription renewals, supervise ad revenue and manage events.

Not for profit

Attract more donors, engage and nurture long-term supporters and communicate the impact they’ve made to your cause.

SaaS and software

Learn how SaaS CRM software saves you time on sales, boosts collaboration and moves new prospects through the funnel.

Real estate and property

Save valuable time by focusing your efforts on the hottest leads and track the status of opportunities while on the go with a powerful mobile CRM.

Recruitment

Attract high-quality applicants, strengthen candidate and client relationships and enhance your recruitment process.

Retail

Optimise your retail operation, gain product insights, organise data, build customer loyalty and optimise customer experience.

Travel

Manage inbound inquiries, increase booking engagement and create custom itineraries so wherever they go, your customers keep coming back.

Architecture

Discover the features to look for in a CRM for architecture so you can build client relationships and drive revenue.

Work anywhere, anytime

Our Android and iOS apps turn your Pipedrive sales hub into a mobile CRM that keeps all of your leads, contacts and deals at your fingertips.

Access all information from anywhere, anytime
Take notes while on the go, during a call or meeting
Make calls directly from the app and automatically track them in Pipedrive
Schedule activities wherever you are, even when offline
Use the search option to recap before a follow-up
Plan your day with the Focus View to zero in on the most pressing tasks
Snap a picture with your phone and add it to a deal or contact
Use the “Nearby” feature to see which clients are nearby

If you want to scale and manage your client base effectively you need a CRM, like Pipedrive, simple as that.

Eden BrownleeDirector and Senior Digital Strategy Consultant, Accentuate Web Design & Marketing

Our sales process has improved by 20% and overall hours spent on administrative tasks has been reduced by 40%.

Jana HodboďováChief Sales Officer, Leadspicker

Pipedrive is significantly better value than other CRMs but still has an easy-to-use interface. It became apparent that it was a great fit for our team at a cost we could afford.

Oliver LeeSales Director, CreativeRace