It’s difficult to deliver customer experiences that lead to loyalty and advocacy without fully understanding buyers’ needs, especially when your data is spread across various spreadsheets and databases.
Pipedrive’s cloud-based CRM centralizes lead and customer data to give you the clearest picture of your target audience.
Learn when and why consumers make buying decisions so you can maximize value at every touchpoint and convert leads faster.
The more you know about your target consumers and their challenges, the better positioned you are to recommend products and inspire purchases.
Pipedrive’s advanced CRM features and add-ons help you at every stage of the customer journey, from your brand’s first contact to nurturing loyal advocates.
Keep track of every phone call, email and message to add context to every conversation
Segment your contacts into groups using custom fields for targeted marketing using detailed insights and custom variables
Automate admin tasks like updating customer details and scheduling follow-up calls to save time and streamline buying journeys
View real-time performance data in easy-to-read, customizable dashboards so you can address weaknesses and repeat success
Engage website visitors quickly and efficiently with our LeadBooster add-on’s convenient Chatbot and Live Chat features
A good CRM solution can transform your business by helping you attract valuable leads, build lasting relationships and streamline buyer journeys.
Here are six CRM features and add-ons that’ll align with your business needs, help you increase conversions and keep your customers coming back.
Not delivering personalized buying experiences might push potential customers toward your competitors.
Pipedrive centralizes your customer information, giving salespeople and marketers the insight they need to recommend relevant products.
Stay on top of your inventory so customers are never disappointed by unavailable products and interact with them on the channels.
A consumer goods CRM that slots perfectly into your existing tech stack will give you the clearest, most consistent view of your sales processes and target audience.
Fuel your CRM strategy with consumer data from other sales, marketing and communication tools using integrations and add-ons from the Pipedrive Marketplace.